
Buena Park Honda
Buena Park, CA
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Super Satisfied! Tony Lagos was my service advisor and with the service team they got me in and out in 3 hours for service. Very happy customer and I will be returning Tony Lagos was my service advisor and with the service team they got me in and out in 3 hours for service. Very happy customer and I will be returning for service to Buena Park Honda More
Excellent friendly Service Though I did not talk to the mechanic I am very satisfied with the timeliness and quality of the work completed. However, it was Joanne that made this Though I did not talk to the mechanic I am very satisfied with the timeliness and quality of the work completed. However, it was Joanne that made this an exceptional experience. Lovely person with crazy mad knowledge of cars. She was able to clearly explain in laymen’s terms what was wrong. I appreciate her being there. More
Service with Joanne My appointment was at the end of the day and Joanne greeted me with a smile. While processing my paperwork, Joanne was multitasking by still making an My appointment was at the end of the day and Joanne greeted me with a smile. While processing my paperwork, Joanne was multitasking by still making an effort to get to know me. She is kind, quick, and knowledgeable. I was impressed because it was 5pm on a Monday. Also, my car was serviced and I was out within 1 hour and a half! I will drive out of my way for my car to get serviced here. More
Service Was Happy with Tony but not happy with who ever did the oil change the 5 point check is a joke. I went home and no windshield fluid in my car. Did the Was Happy with Tony but not happy with who ever did the oil change the 5 point check is a joke. I went home and no windshield fluid in my car. Did they even change the oil? This is not right Honda More
Great experience! Our experience here was great and pain free. The staff is very respectful. We did not feel pressured at all. The manager was straight forward and kept Our experience here was great and pain free. The staff is very respectful. We did not feel pressured at all. The manager was straight forward and kept it all simple, black and white. Many thanks to Francis Tanglao our Sales & Leasing Consultant. He's a very knowledgeable and respectful man. We would definitely recommend this dealer. We are proud owners of a 2019 Pilot!! More
Eugene was great! I had a couple of check engine light on my 2012 Odyssey. Eugene explained to me that depending on what's wrong, it may not be covered under the extend I had a couple of check engine light on my 2012 Odyssey. Eugene explained to me that depending on what's wrong, it may not be covered under the extended warranty and he was great at getting me into a loaner. After all was done, my car was working well, he called me back the next day to tell me I was overcharged and come in for my credit. I really appreciated his honesty and integrity. More
1st time buyers Man these people have patience! Bought a car yesterday and so far am happy with their service. So far so good! Good customer service. Thats right. Man these people have patience! Bought a car yesterday and so far am happy with their service. So far so good! Good customer service. Thats right. More
GOOD CUSTOMER SERVICE I have great experienced with Joanne Martinez when i had my Honda Civic Service yesterday July 15. She was so friendly and told about the waiting hour I have great experienced with Joanne Martinez when i had my Honda Civic Service yesterday July 15. She was so friendly and told about the waiting hours for my car to get finish. Good job More
Didnt wash the car afterwards Dropped my car off for $ 1300 worth of service work, when i picked up the car there were dirty finger prints everywhere. Ill use a different Honda dea Dropped my car off for $ 1300 worth of service work, when i picked up the car there were dirty finger prints everywhere. Ill use a different Honda dealer next time More
Excellent customer service from Joanne Martinez. Joanne Martinez gave me excellent customer service. I have personalized license plate and card enough to ask about it, this told me she pays attention Joanne Martinez gave me excellent customer service. I have personalized license plate and card enough to ask about it, this told me she pays attention to her customers and what's important to the customer. Five stars.***** More