
Buena Park Honda
Buena Park, CA
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Great service experience! My mom and I took our Honda Odyssey for its 15K maintenance service to Buena Park Honda. Our service advisor, Brian Malabuyoc, was courteous, persona My mom and I took our Honda Odyssey for its 15K maintenance service to Buena Park Honda. Our service advisor, Brian Malabuyoc, was courteous, personable, and professional. He explained everything clearly, recommended what the car needed, but did not push for services to be done. Overall, we had a great experience with our advisor and service. Also, we were in and out with our vehicle very quickly, even as a walk-in customer! Thank you to Buena Park Honda Service as always!! :) More
Poor buying experience Car adverstised on Internet for sale before being detailed and ready to roll. Had to transfer car from a sister store which took 2 days. Sat in the de Car adverstised on Internet for sale before being detailed and ready to roll. Had to transfer car from a sister store which took 2 days. Sat in the dealership for 7 hours over 2 days to close this deal. Salesperson had poor communication with sister store Carson Honda. The closer was rude and agressive. Waited 2 hours for finance once we decided to buy the car and then she didn't even make eye contact with me when introduced to her. I emailed the GM directly and he responded he would like to speak to me live. So I called him and left him a voicemail. I also received a survey from him that I gave a poor review on. I have yet to hear back from the GM and it's been well over a week. I will never buy from this store again nor would I recommend it. On the plus side, kudos to sister store Carson Honda for the beautiful detail job. The car looked brand new. I love the product Honda makes, but not this dealer. More
Excelent service Fast and efficient, the personal is professional, gentle, I had a great experience, my service advisor Giovany explain all the procedures, I always go Fast and efficient, the personal is professional, gentle, I had a great experience, my service advisor Giovany explain all the procedures, I always go there because I know how efficient is their service. More
Great Service, fast and efficient. Went in for an oil change after work and was advised I needed rear brakes too. I was still done and back on the road by 6;30pm even with the brakes ge Went in for an oil change after work and was advised I needed rear brakes too. I was still done and back on the road by 6;30pm even with the brakes getting done as well. Everyone there is very friendly and courteous. The service manager, Oscar Ramirez even took the time to come over and go over the items with me. Very friendly and easy to talk to, he answered all my questions. I would definitely recommend this service center. More
Great Service Great & friendly service. Everyone worked efficiently to get my car ready in a timely matter. It is by far my best experience at this dealer. Great & friendly service. Everyone worked efficiently to get my car ready in a timely matter. It is by far my best experience at this dealer. More
Oil Change Service I had a great experience with my service. I came in with an oil change on a busy saturday and it only took about 2 hours! Which is pretty fast, I was I had a great experience with my service. I came in with an oil change on a busy saturday and it only took about 2 hours! Which is pretty fast, I was running errands and not expecting it to be done so quickly. My service adivsor Joanne Martinez was very helpful and helped me understand all the procedures. I'll be back again for another service soon! More
Fast and professional service! Came in for a regular oil change and was very satisfied with the customer service they provided would definitely recommend this dealer to all my frien Came in for a regular oil change and was very satisfied with the customer service they provided would definitely recommend this dealer to all my friends. More
Oil change Joanne Martinez was very nice and professional she made sure my car was in good shape and explained all the services it needs shes very nice. Thank yo Joanne Martinez was very nice and professional she made sure my car was in good shape and explained all the services it needs shes very nice. Thank you Joanne!!! More
Service First time with early appointment@8am on Saturday and it was a quick service(oil change & tire rotation). I’ve been with this dealer for 10 years so f First time with early appointment@8am on Saturday and it was a quick service(oil change & tire rotation). I’ve been with this dealer for 10 years so far. Advisor, Brian Malabuyoc👍 More
Love my Odyssey I just purchased my 2019 Honda Odyssey from Buena Park Honda and had a great experience. I got more for my trade-in than I was offered at Carmax and I just purchased my 2019 Honda Odyssey from Buena Park Honda and had a great experience. I got more for my trade-in than I was offered at Carmax and they had the Odyssey with the right color and options for me. I worked with Eric Perez and he took the time to show me all the really cool features and did not pressure me at all. Will definitely recommend him and the dealership! Thanks for a great experience! More