Buena Park Honda

BEST CUSTOMER SERVICE EVER!! Joanne and Adrian have the best customer service!! They are so helpful in helping you understand the process and how long you are going to be waiting, Joanne and Adrian have the best customer service!! They are so helpful in helping you understand the process and how long you are going to be waiting, they make you feel so welcome from the moment you lay eyes on them lol. We need more customer service like them In this world!! KEEP UP THE AMAZING WORK GUYS! :) More

Maintenance & Oil change JOANNE was the best!! She helped me on her first day and she helped me on my last maintenance! I waited at least an hour since I never do appointments JOANNE was the best!! She helped me on her first day and she helped me on my last maintenance! I waited at least an hour since I never do appointments whenever I visit. She'll help you and answer all your questions!! I WISH I can always have her whenever I visit them. Keep up the good work Joanne!! More

Oil change Had a great experience! Showed up with no appointment and Joanne got me out of there less than a hour. Will be coming here more often Had a great experience! Showed up with no appointment and Joanne got me out of there less than a hour. Will be coming here more often More

Oil change Joanna was my advisor. She was very polite and helpful. She explain everything in detail and what my car needed. She reviewed past service of the car Joanna was my advisor. She was very polite and helpful. She explain everything in detail and what my car needed. She reviewed past service of the car and mentioned possible future service my car will require. More

Oil change service & maintenance Had a very pleasant and great experience getting my car maintenance services done. Joanne was very nice and helpful and everyone there are helpful to Had a very pleasant and great experience getting my car maintenance services done. Joanne was very nice and helpful and everyone there are helpful to meet your needs More

Oil change and camera recall I did not have an appointment, however employees there were very considerate of my time they took my car into the garage right away. Great service fro I did not have an appointment, however employees there were very considerate of my time they took my car into the garage right away. Great service from the moment I pulled in, they kept me informed on the progress of my car and all the staff was very friendly. I definitely recommend this dealer. More

Oil change I usually get oil change here for my car because they are very fast ! But yesterday was the worst Ever !!! I made an appointment at 1:20 got checked i I usually get oil change here for my car because they are very fast ! But yesterday was the worst Ever !!! I made an appointment at 1:20 got checked in at 2! Car was at express lane 15mn later and sales rep no where to be found to give me the car ! Had to wait for him for about 3 hours!!!! For an oil change ! More

Service Great service and excellent customer service would recommend 2 everyone thanks again & going 2 get another car from them again thanks again Buena park Great service and excellent customer service would recommend 2 everyone thanks again & going 2 get another car from them again thanks again Buena park Honda More

Always had great service and friendly emplpyees. Great service as always. 2011 Honda Not blowing hot air. Left car overnight due to parts had to be ordered. Got a ride home to Brea and pick up the Great service as always. 2011 Honda Not blowing hot air. Left car overnight due to parts had to be ordered. Got a ride home to Brea and pick up the next day. One small disappointment - car was not washed. More

Fantastic place!!! I just bought a car on Saturday, my salesman was Frank Gomez. Frank was very friendly, professional and honest. His boss Greg was a big turn off. I I just bought a car on Saturday, my salesman was Frank Gomez. Frank was very friendly, professional and honest. His boss Greg was a big turn off. I almost did not buy my car because Greg just came on too strong and I feel he tried to dupe me. I went in without my husband but I am very good with finances so when Greg tried to add extra stuff to my cost I knew he was being dishonest. I do not appreciate someone trying to take advantage of me and he did. He became very pushy and tried to get me to sign the contract before I left and I told him I was not comfortable with that but he kept on pushing. I told Frank I would be in the following morning to buy the car. (a tire had to be replaced that is the reason I did not take the car home on Friday). Thanks to Frank Gomez I did go back to buy the car because he was not pushy whatsoever and I definitely felt that he was trustworthy. I told him I didn't want to deal with Greg and thank goodness I didn't have to. Thanks to Frank I am able to overlook the bad experience with Greg and still give you the 5 stars. More