Buena Park Honda

Auto repair This was my 2nd auto repair here at this location. And there has being a huge difference from a couple a years ago to now. I made an appt. because I h This was my 2nd auto repair here at this location. And there has being a huge difference from a couple a years ago to now. I made an appt. because I had a busy set forth. Thinking it was going to a long time for this repair. They made big changes. Soon as I arrived I was attended quickly and with in moments the mechanics had taking and placed it on the lift and began working on the car. I thought they just moved just to get the line moving. No I couldnt believe they were actually working on it. The repair was done in timely matter. I even had a little time to walk around to check out the new 2018s. I was surprised to find Caloca the mechanic to advised me personally with full info of the repair and to tell me car was ready. Outstanding customer care More

Pleasant to wait to be called Fast Service & Nice talks make me feel at home. I will definitely go this dealership when my next service is due and refer my friends driving Honda. Fast Service & Nice talks make me feel at home. I will definitely go this dealership when my next service is due and refer my friends driving Honda. More

Ended great Brought my car in for a routine service... had a few concerns and expressed them to the service manager. He explained that they were looking at ways Brought my car in for a routine service... had a few concerns and expressed them to the service manager. He explained that they were looking at ways to improve and was super nice about it. I believe him and will be back! More

Exceptional customer service For car purchase, I was speaking to 10s of dealerships, Walked into many showroom and disappointed on false prices, unprofessional response and hassle For car purchase, I was speaking to 10s of dealerships, Walked into many showroom and disappointed on false prices, unprofessional response and hassled negotiation. Buena Park Honda offered, exceptional customer service. Fair negotiations and we got best deal. Empathetic employees who was kind enough to drive us to showroom, eased our purchase. Exhibited high standard of integrity with pricing. Happy with the purchase! More

Great atmosphere Walked in to Honda in Buena Park and was approached by Tigren, respectful, knowledgeable and courteous sale rep. We got straight to the point and I ne Walked in to Honda in Buena Park and was approached by Tigren, respectful, knowledgeable and courteous sale rep. We got straight to the point and I never felt pressured in any way shape or form to purchase a car. The atopmsphere was great in that dealership, felt like I was amongst friends. I will be going back for future purchases and recommend Buena Park Honda to friends and family members. Also can’t forget Dewey he too Is a great guy, good vibes in that place all around. More

First timer A+++ service First time having my Accord serviced. Happened to run into their new service director, introduced himself ,he was very professional, I will defin First time having my Accord serviced. Happened to run into their new service director, introduced himself ,he was very professional, I will definitely be back!!!! More

A.H. Nguyen It was a great service that Tony Huynh provided, he’s very honest and helpful and straight forward deal. Very recommend to anyone that’s looking for a It was a great service that Tony Huynh provided, he’s very honest and helpful and straight forward deal. Very recommend to anyone that’s looking for a new Honda vehicle, Tony Huynh is the one to talk to. I’ll be coming back to this dealership in the future for another new vehicle. Great Services!!! More

Horrible Service experience I have attended this dealer multiple times for service (with and without appointment). I recently went to the appointment i had scheduled for 4/3/17 a I have attended this dealer multiple times for service (with and without appointment). I recently went to the appointment i had scheduled for 4/3/17 at 4:30pm. I arrived early and despite having an appointment my car was not given back to me until 6:58pm!!! Are you kidding me? What is the purpose of making an appointment if you are not seen at the time and still wait about 3 hours. The worse part is that i just needed to purchase a new tire (ONE TIRE).... wow! I absolutely do not recommend the service. More

Disappointed in Service I arrived 10 minutes early for a vehicle service appointment. I waited in line for 45 minutes after my appointment time before a service advisor was a I arrived 10 minutes early for a vehicle service appointment. I waited in line for 45 minutes after my appointment time before a service advisor was able to get to me. The service advisor J.G. was not personable and needs work with his customer service skills. I am starting to regret purchasing a vehicle from this honda dealership due to having 2 bad experiences from this place. Hopefully they turn things around before i have to go to that dealership again. More

great customer service one of the best dealers i have gone to. work in a dealer myself and this experience was quick and easy have no complaints all around great service one of the best dealers i have gone to. work in a dealer myself and this experience was quick and easy have no complaints all around great service More