
Buena Park Honda
Buena Park, CA
Filter Reviews by Keyword
By Type
Showing 1,791 reviews
Professional and efficient I tried this dealership because I was dissatisfied with the last for service. Alvin Nguyen was professional, friendly and provided me with good advice I tried this dealership because I was dissatisfied with the last for service. Alvin Nguyen was professional, friendly and provided me with good advice, then followed it up with speedy and thorough service. What more could I ask for. More
Early bird gets the shaft! You would think that having the first time slot of the day would help get you out quicker. I understand that a power failure is beyond your control. A You would think that having the first time slot of the day would help get you out quicker. I understand that a power failure is beyond your control. After power was restored I returned to the dealership in under 10 minutes. At that point I should have been one of the first customers seen, but there were many others ahead of me. It should not work this way. My vehicle was diagnosed and a part was ordered. One day wasted. On the second visit the part was replaced after a long wait. I began driving away and noticed a nail in the tire. Again not the dealerships fault but having to wait 2 hours to have the tire looked at was absurd. On another note, the coffee was undrinkable. More
WORTH THE TRAVEL! Eddie Lopez is a very helpful and a man of his word. Went above and beyond to help me. We live down the street from Ocean Honda, but they could not Eddie Lopez is a very helpful and a man of his word. Went above and beyond to help me. We live down the street from Ocean Honda, but they could not find (or would not) the problem I knew existed. Very frustrating. Eddie took care of it on the first try. Worth the travel to Buena Park. Shuttle was on time too. AWESOME! More
Awesome service Service was amazing. They actually took the time to find the car and the color I wanted it in since they didn't have in stock. They brought my car fro Service was amazing. They actually took the time to find the car and the color I wanted it in since they didn't have in stock. They brought my car from Carson to Buena Park. So happy they went out of my way for me. I'm definitely loving my new car. Vince really helped a girl out. He showed me all the cool stuff that's in my car and helped me figure out a price I can pay for my lease. Overall, I'm glad I came here. More
Great customer service! My first time buying a new car. Freddy Padilla was the associate that assisted me through the whole process. He was very nice and pleasant to work wit My first time buying a new car. Freddy Padilla was the associate that assisted me through the whole process. He was very nice and pleasant to work with. Thank you! Sincerely, Lan More
Superb service Eddie Lopez helped me with my car and resolved every issue I had. Couldn’t be happier with the service! Quick and easy and hassle free. Definitely a g Eddie Lopez helped me with my car and resolved every issue I had. Couldn’t be happier with the service! Quick and easy and hassle free. Definitely a great experience compared to the last time I was there and I thank Eddie for that. More
Exciting Rated 5 stars because they made getting my first car experience so smooth. Such great customer service as well. Would definitely recommend anyone I kn Rated 5 stars because they made getting my first car experience so smooth. Such great customer service as well. Would definitely recommend anyone I know! More
Reliable and Superb Service I bought my first 2015 Accord from this dealership and found the entire experience excellent. The folks at this dealetship from General Manager to Sal I bought my first 2015 Accord from this dealership and found the entire experience excellent. The folks at this dealetship from General Manager to Sales ( Eric Perez ) Service ( David Rosales) are all courteous, friendly and frofessional. Recently, battery sensor a defective unit was replaced under warranty More
Great service and friendly staff Eddie was very helpful and friendly. I went in for an oil change and he told me I needed to get a tire rotation as well. The oil change was free, but Eddie was very helpful and friendly. I went in for an oil change and he told me I needed to get a tire rotation as well. The oil change was free, but I would have had to pay for my tire rotation. I told him I would just wait to do the tire rotation next time, but Eddie was very kind and had them do my tire rotation for me for free. More
Good experience Fast and easy is the simplest way to describe my car buying experience. That is a huge compliment. Francis was our salesperson. He was upfront, honest Fast and easy is the simplest way to describe my car buying experience. That is a huge compliment. Francis was our salesperson. He was upfront, honest and easy to work with. They started with a great price whereas many dealers start high expecting to negotiate down. More