
Buena Park Honda
Buena Park, CA
Filter Reviews by Keyword
By Type
Showing 1,790 reviews
Great job! Buena Park Honda is the only place I’ll take my Honda in for service. Eddie is awesome! I came in about 3,000 miles too early for an oil change. Eddie Buena Park Honda is the only place I’ll take my Honda in for service. Eddie is awesome! I came in about 3,000 miles too early for an oil change. Eddie explained to me what the oil % life means, and to look for service codes when it is time. I also explained my vehicle pulls to the right. Eddie had the mechanics take a look at my alignment; and is was off. My Ridgeline runs great! Buena Park Honda is honest and very helpful! More
Disappointed I went for my first service since I’ve leased my vehicle from this dealership. I made and appointment and when I got there I pulled up to the appointm I went for my first service since I’ve leased my vehicle from this dealership. I made and appointment and when I got there I pulled up to the appointment line and there was no one else in it. As I waited in my car for someone to acknowledge me, as the service advisor was coming to my car one of the porters stops him & tells him to go to the car behind me because “they were there first” I sat in my car for at least 5 minutes and there was never any one behind me waiting. After that that same porter came to my car and told me to wait on the bench for the service advisor. I wait and then I have a different porter come tell me with attitude that the service advisor was waiting for me. My service advisor, Gio, was very nice and helpful. He has excellent customer service skills. Other than that, if this dealership wasn’t so close and convenient, I most likely wouldn’t return. More
Recall Repair Service I took my car in to repair two recall notices, and thanks to Eddie the overall service & repairs were excellent across the board!! He was so helpful a I took my car in to repair two recall notices, and thanks to Eddie the overall service & repairs were excellent across the board!! He was so helpful and friendly too. Also the shuttle service assisted me greatly, and the estimated time for the service repair was as long as Eddie suggested, which helped me plan out my day as needed. It was a great experience coming here, and to top everything off, they washed my car! That was a really nice touch. More
Amazing and very professional. Everytime I go in I always get treated amazing! Thanks to Eddie for always being so helpful. The service Eddie provides is top knotch! Highly recommen Everytime I go in I always get treated amazing! Thanks to Eddie for always being so helpful. The service Eddie provides is top knotch! Highly recommend speaking with him. The service advisor eddie is very professional and focused! He's passionate in what he does and never disappoints me when I come in! I usually dont wait long and I get my car washed too! Very fast and accurate service! Eddie goes over the whole service with you in person and makes Buena Park Honda amazing!!! More
Fantastic customer experience Alvin Nguyen was fantastic. For the past several years we have been taking our cars to another local Honda dealership for service and always felt as Alvin Nguyen was fantastic. For the past several years we have been taking our cars to another local Honda dealership for service and always felt as though we were being sold "a bill of goods". No more. Buena Park Honda has our business from now on. I trust Alvin and will recommend him to family and friends. More
Amazing customer service Ricky was very helpful in getting my vehicle serviced. He was also very friendly. I had to change the bearing. They shuttled me work place. Thank you. Ricky was very helpful in getting my vehicle serviced. He was also very friendly. I had to change the bearing. They shuttled me work place. Thank you. More
Great experience for getting my first car! Steven gave my family and I great customer service. He helped us so much and had patience. He was really friendly and funny. Steven really helped me i Steven gave my family and I great customer service. He helped us so much and had patience. He was really friendly and funny. Steven really helped me in choosing the car I wanted. I recommend that you get your car at Honda and to get helped by Steven he helps working around the budget you have! The Honda dealer is really helpful! More
Just a wrench I got a wrench light today and called. Spoke to Steven and he said it was good to come in now. Ricky was very helpful and explained everything. Tha I got a wrench light today and called. Spoke to Steven and he said it was good to come in now. Ricky was very helpful and explained everything. Thanks. You guys are always great. I was in and out in an hour. More
Great Service with Alvin My name is Hoai Nguyen and I needed an oil change for my new Honda. Alvin Nguyen was a man of his word. Got me in and out as promised. He went beyond My name is Hoai Nguyen and I needed an oil change for my new Honda. Alvin Nguyen was a man of his word. Got me in and out as promised. He went beyond his job to fulfill my needs. I would definitely recommend coming back and seeking out his help again. More
Vincent was the BOMB ! Vincent and Renaldo were absolutely amazing! I chose the right dealership for buying my first car. They made the long process fun and entertaining. Vincent and Renaldo were absolutely amazing! I chose the right dealership for buying my first car. They made the long process fun and entertaining. -Alexis More