Buena Park Honda

I inquired about a lease on the 25 Honda Prolouge. I received a message from Leilani inviting me to come in. I informed her I lived in Nevada & I had already driven and decided on the Prolouge but th I received a message from Leilani inviting me to come in. I informed her I lived in Nevada & I had already driven and decided on the Prolouge but that the trim level and color I wanted wasn't available in my area and that I just wanted numbers for a 24 or 36 month lease. She responded that we needed to schedule an appointment to come in. I again explained I do not live in California and I again asked her to send over lease figures to which she replied we needed to set an appointment for me to come in to see "if" I could qualify. I informed her I had excellent credit, no other debt besides a small mortgage etc & I make high six figure income so I wasn't worried about qualifying for a 2-3 year lease. I also let her know that if the lease figures were acceptable I would be happy to send the money and complete all the paperwork asap before coming down to pick up the vehicle. Almost 24 hours later I am still waiting and am not getting any response. Obviously she isn't interested in making a sale. I have purchased and leased many cars over the years online and in other states and I've never had any issues. I have been in sales & management for over 25 years so I understand how perspective clients/buyers should be treated. I will be giving my business to a dealership/salesperson who knows how to treat their customer and who actuallywants the sale. More

Very helpful and honest people, especially Sebastian, Ziggy and Michelle.they help a lot, thank you guys. Ziggy and Michelle.they help a lot, thank you guys. More

Sales person lied then said it was misunderstanding, tried to over charge on standard fee like lease return fee until I told them Honda usually charge $350 tried to over charge on standard fee like lease return fee until I told them Honda usually charge $350 More

Great experience! Sebastian and Mathew were both very helpful. I love my new/used car! Sebastian and Mathew were both very helpful. I love my new/used car! More

Very courteous and helpful. As soon as we arrived someone greeted us at the door As soon as we arrived someone greeted us at the door More

Waiting more than 4-5 hours to process the finance part was ridiculous. I knew exactly what car I wanted,had the salesperson get it,test drove it and quickly made a deal within an hour of being there. Wait was ridiculous. I knew exactly what car I wanted,had the salesperson get it,test drove it and quickly made a deal within an hour of being there. Waiting soooo long for finance,I honestly should have left. I was told I was next several times but wasn’t. More

Excellent lease process,fast,simple,professional, friendly service and completely stress free. Smooth experience from start to finish. I highly recommend this dealership for their outstanding service friendly service and completely stress free. Smooth experience from start to finish. I highly recommend this dealership for their outstanding service! More

Great sales people and a really awesome finance lady who have your best interest at heart. Pleasure to deal with have your best interest at heart. Pleasure to deal with More

I recently purchased a 2025 Honda Pilot and I couldn’t be more pleased with the exceptional experience I had. From the moment me and my family walked in, we felt genuinely valued and well-informed. My sales more pleased with the exceptional experience I had. From the moment me and my family walked in, we felt genuinely valued and well-informed. My sales consultant, Freddy ,took the time to listen to my needs; budget, features, and realistic expectations. There was no pushy sales pitch, just helpful suggestions that felt tailored to what I was looking for my family. The finance team clearly explained each option and helped me secure a competitive rate that fit my needs no pressure, just professional guidance. Overall, the experience was excellent. More

The sales representative did a great job. I initially went to the dealership to have work on my vehicle. Unfortunately they were not able to fix it properly and I needed a vehicle, so I purch I initially went to the dealership to have work on my vehicle. Unfortunately they were not able to fix it properly and I needed a vehicle, so I purchased a new car. The sales representative and the financial loan officer did their best to assist me and I believe they did a great job under the circumstances. More