Buena Park Honda

We purchased a True Used Honda Odyssey Elite yesterday. Eric Kim was the agent helping us initially and the transaction process was fair and respectful which is rare sometimes. Even to the manager level, t Eric Kim was the agent helping us initially and the transaction process was fair and respectful which is rare sometimes. Even to the manager level, they weren't pushy and ultimately wanted us to buy a reliable used vehicle. I've purchased too many used vehicles with problems ultimately in the end with problems forcing me to sell later. My test drive of the vehicle I purchase felt the best out of over 10 Honda Odyssey's I've driven in other used auto sales stores. Carfax report was provided showing that the vehicles was only serviced by the Honda Dealer. This was a safe purchase for us. Thank you Honda for being transparent/honest and personable, during the transaction. Thanks More

From the moment I walked through the door I received 5 star service. Thx Sebastian and the team for helping me out. star service. Thx Sebastian and the team for helping me out. More

Channy sold us our CRV Hybrid Sport. Channy was very personable & quite knowledgeable.! The other dealer we went to didn't offer the SPORT edition of the CRV, just the Touring. Channy was very personable & quite knowledgeable.! The other dealer we went to didn't offer the SPORT edition of the CRV, just the Touring. More

Sebastian was a great salesman. He worked with me and I left with a wonderful car. He worked with me and I left with a wonderful car. More

Salesman Christopher was stellar. Helped us find the right car at the right price. Gina handled our paperwork. Very satisfied all the way around. Helped us find the right car at the right price. Gina handled our paperwork. Very satisfied all the way around. More

This dealership gave us more options to consider & let us know there was a difference between the Sport & Touring Models. El Monte Honda didn't tell us there was also the Sport Model. know there was a difference between the Sport & Touring Models. El Monte Honda didn't tell us there was also the Sport Model. More

I appreciated the fact Buena Park Honda let us know there were two CRVs: Touring & Sport. We weren’t told that at Honda El Monte. were two CRVs: Touring & Sport. We weren’t told that at Honda El Monte. More

Everyone at Honda was very helpful and friendly. Hazel was also very knowledgeable and answered all my questions. Hazel was also very knowledgeable and answered all my questions. More

Very helpful with all the questions we had. They worked with us with everything I was very pleased with all the help. They worked with us with everything I was very pleased with all the help. More

My sales rep was CJ, who is young but did a great job at presenting the Ridgelines features, let me take a decent test drive without peppering me with lots of chatter, understood that I didn't want to go ba presenting the Ridgelines features, let me take a decent test drive without peppering me with lots of chatter, understood that I didn't want to go back n forth a million times with a manager. He did his job returning and presenting my counter offers and helped find a middle ground that worked. The only reason I'm not giving the dealership 5 stars is because of the silly alarm package trick that so many dealers do to clients. If they took the time to read the reviews of the KARR alarm service and listened to the buyers that this service is TOTALLY a waste of time and money. They know it, we know it. If CJ wasn't involved, I'd give the dealership a 3 star since I found this "add-on" of a crap alarm totally a game. Go ahead and buy from Buena but be firm and tell them NO you won't pay for this alarm that basically does nothing more than the factory alarm. I paid their "cost" of $695 vs the $1500 they wanted, but in retrospect, I should have walked out on the deal out of principle. If the add-on alarm was cool and did something special, then that is another story. Do yourself a favor Buena Honda and find a better product to create an add-on to help make you some extra margins. I don't fault people trying to make more money, but for goodness sake make it something we actually want and works. Google reviews of KARR and it's a plethora of 1 stars. That should tell you, something guys. More