
Buena Park Honda
Buena Park, CA
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CJ, my sales rep. , was able to match the quot another dealer had provided me with, and carried out the process with extreme knowledge and efficiency. He took the time , was able to match the quot another dealer had provided me with, and carried out the process with extreme knowledge and efficiency. He took the time to review all of the cars features. Michelle Padilla, Finance Manager, was extremely professional, friendly and ensure we thoroughly understood our contract. All staff was very welcoming and courteous. Best dealer ever!!! More
I felt so well taken care of at Buena Park Honda. Everybody was most attentive; I especially liked working with my sales person Hazel, and with Michelle who handled the paperwork. Highly recommended Everybody was most attentive; I especially liked working with my sales person Hazel, and with Michelle who handled the paperwork. Highly recommended dealership! More
Car was a good deal. The staff was friendly, attentive and got the job done quick and painlessly. I felt I could trust everyone I worked with in the purchase. The staff was friendly, attentive and got the job done quick and painlessly. I felt I could trust everyone I worked with in the purchase. More
When I called inquiring about a used vehicle the phone rang and rang. Eventually, someone answered. I was on hold for a long time and then I was disconnected. I called back and after waiting 5 minutes I w rang and rang. Eventually, someone answered. I was on hold for a long time and then I was disconnected. I called back and after waiting 5 minutes I was connected to Martin. He said he would call me back after he verified the car was available. He called me back a few minutes later to let me know that the car was there. I came down, looked at the car, inspected the lift, and decided to buy it. Everything went fine to that point when I went in to sign all the paperwork the woman was very pushy about selling me an extended warranty. I told her no that the salesman had already offered it to me and that I had declined it, but she continued. I told her that was not interested in buying anything additional other than the car. I finally told her that if she didn't have me out of her office in 15 minutes I was not going to buy the car. I would not return to your dealership and deal with her again. More
Great experience from start to finish. All staff went over & beyond to ensure that my process was as easy & simple as possible. Special shout out to the 3 Chris's, one of which was CJ, ano All staff went over & beyond to ensure that my process was as easy & simple as possible. Special shout out to the 3 Chris's, one of which was CJ, another one the Manager and can't recall the third Chris's name. Would strongly recommend this dealership if looking for a Used or New Honda. Keep up the good work gents. Regards, Mark More
Customer service was outstanding by each individual I came into contact with. Did not try to take money from my pocket instead the actually saved me money by being honest. Thank you chase and Gina, I wi came into contact with. Did not try to take money from my pocket instead the actually saved me money by being honest. Thank you chase and Gina, I will definitely be back. More