Buena Park Honda

Everything I expected from my Honda of Buena ParkThe Everything I expected from my Honda of Buena Park The workers very professional as I knew they would Thank you for your service and you did smile Everything I expected from my Honda of Buena Park The workers very professional as I knew they would Thank you for your service and you did smile More

This was by far the worst service I have ever had the displeasure of receiving. My 2018 Honda HRV EX-L was turned in for a factory recall on the paint which was peeling off down to the metal frame. I was displeasure of receiving. My 2018 Honda HRV EX-L was turned in for a factory recall on the paint which was peeling off down to the metal frame. I was told it would take 7-9 days for the painting and it would be transferred to a body shop for service. Honda refused to cover a rental or offer a loaner vehicle during this time. After calling corporate, they told me I was lucky they were even fixing the paint at all and transportation was my own issue to figure out. At the body shop, they repainted the car 3 different times after causing more damage to the exterior. The dealership would not keep me updated and continued to tell me it was ready for pickup for the car to not be there when I arrived to pick it up. 20 days later, I finally received the car in worse shape than it had been delivered. There were paint stains all over the windows and the leather interior was splattered with paint. The leather seats had dents and holes ripped in them along with paint covered shoe prints all over the floor. The roof was covered in dirty hand prints and black smudges. After 20 days, this was the best service they could offer. The service representative refused to acknowledge anything was wrong and said it was in pristine condition, looking as good as new. I will never be working with Honda again. There is no excuse for this and it is utterly ridiculous and unacceptable. More

Great service with a smile! She did really well! Went to get an oil change and it was quick! Before you know it they were finished! Good service here! get an oil change and it was quick! Before you know it they were finished! Good service here! More

Very helpful with service and explaining what was recommended and done to the vehicle! Very kind and was quick on making sure I was taken care of! recommended and done to the vehicle! Very kind and was quick on making sure I was taken care of! More

Buena park honda Awesome! Minus the wait but Alejandro made it happen a tad quicker to get me on my way to do my other stuff made it happen a tad quicker to get me on my way to do my other stuff More

I always had great service with BP Honda. They are responsive, on-time, and easy to work with. However, I experienced my first 'issue.' I brought it in for a factory recall with the fuel pump. When I responsive, on-time, and easy to work with. However, I experienced my first 'issue.' I brought it in for a factory recall with the fuel pump. When I picked up the car, there was a horrible gasoline smell inside the car. I called my Service Rep and she explained the smell would eventually go away and that this occurs at times with a fuel pump change. The smell did eventually go away but I did not feel well for about 24 hours. They needed to air out the car before I picked it up. I'll let the dealership know about my experience. More

Very fast and super nice.. didnt wait too long. Alex was very helpful. I will come back for my next service needs. Thank you everyone very helpful. I will come back for my next service needs. Thank you everyone More

Very organized and great customer service.made sure I was fine with everything and got me in and out in a good amount of time fine with everything and got me in and out in a good amount of time More

Everything was wonderful. Thank you for your help. We had a bad experience at another dealership so we only come to you from now on a bad experience at another dealership so we only come to you from now on More