Buena Park Honda

The customer service is very good very attentive . And they did everything possible to accommodate my wishes. They treated me with so much respect and gave me the best deal they did everything possible to accommodate my wishes. They treated me with so much respect and gave me the best deal More

Chris Escobar and Francis Tanglao were very friendly and patient through out the whole process. They worked with us for the best possible price to meet our budget. patient through out the whole process. They worked with us for the best possible price to meet our budget. More

As always, very satisfied with their service. Very comfortable environment for guests to wait while auto is being serviced. Great customer service on a personal level They are very committed in the w comfortable environment for guests to wait while auto is being serviced. Great customer service on a personal level They are very committed in the work they do. Very reliable. More

Good service. The staff was very helpful and helped me get the best deal I could. Would recommend to friends and family to visit this dealer. get the best deal I could. Would recommend to friends and family to visit this dealer. More

Hazel was very patient and helpful! Francis was also very helpful! They made my experience!!! I love my brand new Honda Civic Ex! It has all the features I need and love! My daughter is also in love with the helpful! They made my experience!!! I love my brand new Honda Civic Ex! It has all the features I need and love! My daughter is also in love with the car as much as me! More

Alex the service advisor was extremely helpful. He was very knowledgeable. He addressed all my concerns. He explained the whole process clearly and concisely. I'm going to recommend him to my friends and very knowledgeable. He addressed all my concerns. He explained the whole process clearly and concisely. I'm going to recommend him to my friends and family. I'm going to continue coming back to Buena Park Honda even though it's out of my way. Kudos to Alex and Buena Park Honda for having a great team. More

Good service, they are professional people always trying to help you as much as possible giving you the best price possible not everyone those that to help you as much as possible giving you the best price possible not everyone those that More

Very satisfied as Maria is doing a great job explaining the importance of each repair to be done.. outstanding customer service! Give me some good deal as well. Thank you. the importance of each repair to be done.. outstanding customer service! Give me some good deal as well. Thank you. More

I have a 2020 Odyssey that needed recall repairs done and the "Brake Hold" button that was not functioning properly. I made an appointment online on their website and it required me to describe the problem the "Brake Hold" button that was not functioning properly. I made an appointment online on their website and it required me to describe the problem that I was having with the vehicle. I made sure to write a very descriptive narrative of the problem because I was not the one that will be turning in the car for service. It will be my Mom. Knowing that her description of the problem might now accurate is the reason I wrote the problem in detail. Everything went according to plan. Car was dropped off. Car was picked up. I come home and review the receipt of what work was done. I noticed that the "Brake Hold" problem was not fixed. The Technician instead inspected the parking brake. Two different systems. I reached out to the service department and to keep it short, after 2 Technicians and a Supervisor's answering machine, the answer I got was that they don't get the description of the problem from the appointment log online. They listen to what the customer has to say. No fault to the employees. What this business needs to do is streamline their online appointment service. A day wasted. Not only that, one of the recalls was not done because they didn't have the part. They did not inform my Mom on what to do next. Does she make another appointment when the part comes in, do they order the part, etc.? I am reluctant to take this vehicle back to that dealer for any other repairs. More

Alex was very friendly and helpful. He cares for his customers and ensures that your car gets the required maintenance, that makes him an excellent service advisor. Thumbs up for Alex. customers and ensures that your car gets the required maintenance, that makes him an excellent service advisor. Thumbs up for Alex. More