Buena Park Honda - Service Center

Absolute Scam I have lost absolute confidence in this location. I came here to service my car after I had some trouble starting it. My diagnostic report, however, w I have lost absolute confidence in this location. I came here to service my car after I had some trouble starting it. My diagnostic report, however, was completely false. The report said that my ignition switch was completely blown, and the associate helping me said that the wires were "blackened and charred." I was told that it would cost $651 just for the parts, and over $890 for the repair including labor. I decided to take my car home without the repairs, and when I looked at the ignition, it just wasn't true. The wires were fine, and the switch was in perfect working condition. Additionally, even Honda's online site had the part for less than $150. I tried contacting this location, and I have received no response. My emails were not responded to, and my calls during business hours haven't even been answered. I ended up fixing my car myself. Don't waste your time here. It isn't worth it. More

First and last time First time here it's closer to my house so I made an appointment for and oil change. My appointment was at 4:20 I arrived around 4:00-4:10. Because it First time here it's closer to my house so I made an appointment for and oil change. My appointment was at 4:20 I arrived around 4:00-4:10. Because it was my first time there I had to fill out a few question on a tablet they have (kinda cool because you can do this in the car). So the guy tells me it would be about a hour to finish I decide to stay an hour isn't bad. I watched other customers come in after me some with no appointments and leave before me. I figured it was ok because I'm not sure why they were there in the first place. So I didn't complain I just continued to wait. The adviser could see me looking around for my car I think he could tell I was ready to go so he says it'll be out soon. After two hours I get up and try to see what's going on. And I see my car no ones working on it it's just sitting off to the side so I ask what's going on is it ready ? No one knows, there was 3 guys trying to figure out what was going on with my car The help was great but there should be no reason why my car was done and no one knew or decided to tell me. My car was ready and sitting there but now they couldn't find my paper (because it was on someone's desk under other pages, I think they forgot about me) and if I didn't get up to see what was going on I could've be there for another two hours. To have an appointment at 4:20 and not leave till 7 is horrible service. Who knows how long the car was sitting there ready to go. More

Great all around. Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in. Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in. More

Michael Vejar is the best I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 St I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 Star. Desiree at the front desk is always on top of things. Goes to show how long I have been going there cause of the great customer Service. I drive from Corona to BP Honda. More

Thank you for great service! In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena Park Honda a try. Oscar Rodriguezwas my service advisor. I came as a walk in and he quickly assessed my car, and within 50 minutes my oil change and car wash was finished. He estimated it would take an hour and 20 min. He was polite and gave service with a smile. Thanks again Oscar! I will be back! More