Buerkle Acura

Certified Acura ILX I just recently purchase a certified 2013 Acura and had the pleasure of working with sales agent Andy Phan and Pre-owned manager Dan Pechtel. Dan was I just recently purchase a certified 2013 Acura and had the pleasure of working with sales agent Andy Phan and Pre-owned manager Dan Pechtel. Dan was very forth right and got right back to me via email with all the facts needed for me to make an acquisition with confidence. As for Andy, he kept in touch with me for x2 weeks as I looked at other cars at other locations. Andy was very polite and not a pushy sales person, which I really appreciated. I highly recommend someone looking for a great pre-owned car, to go to Buerkle Acura and see Andy and Dan!!! More

Great purchase. Very thorough yet fast. Andy Phan=Great Very good transaction. Was able to set things ahead of time. Andy Phan was wonderful to work with. Helped me set-up things with the car prior to my le Very good transaction. Was able to set things ahead of time. Andy Phan was wonderful to work with. Helped me set-up things with the car prior to my leaving. Would highly recommend doing business with Buerkle and Andy. More

Love our new TLX Sandy was great to work with, excellent fast courteous service. Thank you for a great experience. Would highly recommend Sandy for your next vehicle Sandy was great to work with, excellent fast courteous service. Thank you for a great experience. Would highly recommend Sandy for your next vehicle purchase. More

Just bought my sixth Acura and my second from Andy Phan. Buerkle Acura has been my go to dealership since moving to Minnesota fifteen years ago and I have always been happy about the experience. Andy Phan ha Buerkle Acura has been my go to dealership since moving to Minnesota fifteen years ago and I have always been happy about the experience. Andy Phan has worked with me through the last two purchases and he has worked hard to make the experience a good one. I couldnt really ask for anything more. More

Great EXPERIENCE! It was a great experience. I purchased a used 2013 Lexus GS 350 and Andy Phan was very helpful and friendly. I felt no pressure from him and his kno It was a great experience. I purchased a used 2013 Lexus GS 350 and Andy Phan was very helpful and friendly. I felt no pressure from him and his knowledge of the car was more than most Lexus sales people. The purchase went smooth and Andy was very up front about everything. Since the car was only on the market for only 2 days when I bought it they had not had a chance to do any initial inspection so I was told to bring it back in a few days at my convenience. When I went back to pick it up everything turned out great except for the brakes. Well, to their promise they took care of it at no charge to me. Wow what a bonus! I am very pleased with my purchase and will not hesitate to go back to this dealership and work with Andy. More

Best car-buying experience, ever! My experience with Buerkle Acura was exceptional! Everyone I dealt with made it so easy to buy exactly the car I wanted. From pre-approval online to t My experience with Buerkle Acura was exceptional! Everyone I dealt with made it so easy to buy exactly the car I wanted. From pre-approval online to the time I spent at the dealership, the process was easy, the people were gracious, and overall this was the best car-buying experience I have ever had. More

Bait and Switch I was in the process of purchasing a new car at Buerkle Acura and requested that several accessories be installed on the car prior to delivery. All of I was in the process of purchasing a new car at Buerkle Acura and requested that several accessories be installed on the car prior to delivery. All of these accessories are prominently listed in at least three places: A 2016 RDX (model) brochure of “Acura Genuine Accessories” available on several counters, a pricelist supplied by the dealer of “Acura RDX 2016 Accessories”, and at the “Acura E-Store” listing for this dealership. I also asked for, and received, confirmation from the salesperson that the requested accessories would be genuine Acura OEM. After I picked up the car I noticed that one of the accessories was incorrectly installed and inquired as to why this might be. The sales manager got back to me and stated that the accessory was not Acura OEM and had been installed by a third party. When I asked why the reply was that the dealership felt the item was of “superior quality” (dealerspeak for “higher profit”) and that they had had been doing things this way “for years.” So, we have a situation where the dealer basically pulled a bait and switch, installing an accessory I did not request without my knowledge or permission. I did not even know the other accessory was available, there was no mention of it and it was listed nowhere I could find. I find this practice dishonest and deceptive and certainly well beneath what is generally regarded as a quality dealership. I can’t help but wonder what other corners were cut in the interest of making a couple extra bucks worth of profit while cheating the customer out of what he/she bought and paid for. Is this dealer to be trusted? More

Super Always a great experience. Adam took the time to answer our questions and showed us a variety of vehicles. We are very happy with our decision to pu Always a great experience. Adam took the time to answer our questions and showed us a variety of vehicles. We are very happy with our decision to purchase from this dealership. More

Great! Always great service and very friendly staff. Mark Schiller is who sold me my last two TLs. He has always been very helpful and friendly. Always great service and very friendly staff. Mark Schiller is who sold me my last two TLs. He has always been very helpful and friendly. More

Dan Andrerws = Excellent customer service/very reposnsible If you're planning to buy new/used car in this dealership, look for Dennis Andrews first. You'll experience a "well taken cared" customer. Too man If you're planning to buy new/used car in this dealership, look for Dennis Andrews first. You'll experience a "well taken cared" customer. Too many positive feedback to say but I'll keep it simple "Awesome deal in Dennis Andrews hands.". More