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Buerkle Honda
St Paul, MN
1,032 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,032 reviews
March 01, 2021
The service people and mechanics are always great. I have an older car and they are very helpful. I've had all my work done at the dealership since I originally bought it. an older car and they are very helpful. I've had all my work done at the dealership since I originally bought it. More
by blackmustang8
Employees Worked With
Taylor Rees
Helpful December 30, 2020
I just bought a new cpo accord from Benjamin Anderson and his manger Toulong and Tom Kulstad in finance, and they gave me the best car buying experience ever. They immediately introduced themselves with a wa his manger Toulong and Tom Kulstad in finance, and they gave me the best car buying experience ever. They immediately introduced themselves with a warm greeting and had the car warmed up and ready instantly. It was an insanely easy process with zero back and forth and zero games, with excellent customer service from start to finish. If you’re in the market for a vehicle you’ve gotta ask for Benjamin. Thanks again!!! More
by Neil
Employees Worked With
Benjamin Anderson, Tom Kulstad, Toulong Yang
July 17, 2020
Very pleased with my purchase experience I researched and drove five different vehicles before purchasing a Honda. I had subpar experiences at several dealerships but Honda was great to work I researched and drove five different vehicles before purchasing a Honda. I had subpar experiences at several dealerships but Honda was great to work with - transparent and they did not put any pressure on. Tony was great to work with - very knowledgeable about the vehicle and responsive and available. More
by tracyj65
Employees Worked With
Tony Smieja
April 16, 2020
Poor customer service We were looking at a new car for our daughter and the 2020 CRV was one we were considering mostly. Since we live near Stillwater, it was most convenie We were looking at a new car for our daughter and the 2020 CRV was one we were considering mostly. Since we live near Stillwater, it was most convenient to buy at Buerkle. My husband took the lead and reached out online as Buerkle's website directed. He was dealing with Scott Steinberg and since he claimed he is a "senior sales consultant", my husband assumed all would be good. WRONG! We were considering a couple of other brands and discovered that some cars have additional discounts if you lease them. When my husband asked Scott about this, he was told he would need to make an appointment and come in to the dealership. Scott said they were short staffed and he had too many emails to answer. In other words, he was too busy to help! We were concerned how our daughter would be treated if she went there to pick up the car. We decided to shift gears and buy from Coon Rapids Honda, even though they are a ways further from us. We were treated as valued customers and they are bringing the car to us this weekend. Sorry Buerkle, lost sale! More
by Rachel M.
Employees Worked With
Scott Steinberg
March 19, 2020
Great customer service from Dudley Peterson Buerkle was contacted by a man who found my Honda keys. Dudley Peterson was able to track me down from the ID on the keys and persisted in contacting Buerkle was contacted by a man who found my Honda keys. Dudley Peterson was able to track me down from the ID on the keys and persisted in contacting the individual until I was able to get my keys back. He went over and above. I had a fantastic experience buying my Honda CRV from Chris Gable who was super easy and straight forward to work with. More
by HondaDriver
Employees Worked With
Dudley Peterson, Chris Gable
February 27, 2020
I had an AMAZING experience at Buerkle Honda. Scott Wallis is way cool!! Professional, helpful, courteous and determined. I won't go anywhere else. Thanks Guys!!! Wallis is way cool!! Professional, helpful, courteous and determined. I won't go anywhere else. Thanks Guys!!! More
by jkohlctu9
Employees Worked With
Scott Wallis, Dudley Peterson
September 23, 2019
Best experience ever! I have bought many cars over the years and this was by far the best ever!! I will return for all my future Honda’s !! I have bought many cars over the years and this was by far the best ever!! I will return for all my future Honda’s !! More
by Lesli
Employees Worked With
Chris Gable
May 06, 2019
Chris was very professional & thorough. Chris was a very helpful from closing our previous lease out and gettingour next lease handeled. We appreciate his professionalism and being detailed. Chris was a very helpful from closing our previous lease out and gettingour next lease handeled. We appreciate his professionalism and being detailed. Scott as well managed the financing with out a hitch - made us feel at ease. Thanks to both! More
by sgerval
Employees Worked With
Scott Bohnen, Chris Gable
April 30, 2019
Best car buying experience with Chris Gable at Buerkle Buying a new car is a dreaded experience for me which is why I drove my last car for 7 years and wasn't interested in getting a new one anytime soon. Buying a new car is a dreaded experience for me which is why I drove my last car for 7 years and wasn't interested in getting a new one anytime soon. My husband talked me it "looking around" and suggested the Honda Pilot - not a vehicle I ever considered since I was a loyal and happy Toyota owner. I test drove a Pilot and loved it! We then learned as a Costco member we could look at pricing discounts at Buerkle so we called the dealership and spoke with Chris Gable. He was knowledgeable and listened intently to what my requests were. He promptly called me back with a price I was happy with that included all the amenities I wanted. He emailed me the application, we completed it and a few days later I arrived at the dealership to sign papers and drive away with my new vehicle. Chris also patiently spent time with me in my new truck to learn all the new features. Overall it was easy, quick and completely painless! Highly recommend this dealership and Chris! More
by MHBuysaPilot
Employees Worked With
Chris Gable
March 26, 2019
Service Department is horrendous!!! My name is Tong Lee. Please comprehend that the following written expression is based on my personal experience with Buerkle Honda's service departme My name is Tong Lee. Please comprehend that the following written expression is based on my personal experience with Buerkle Honda's service department. I am writing this concerning a scheduled appointment for a simple oil change procedure that I had endure on March 26, 2018. My scheduled appointment was at 4:00 pm. I arrived at 3:55 pm. The service person who checked me in told me that my wait time would be 1 hour. I cordially agreed. At approximately 5:05 pm, the service person who checked me in came and told me it would be another 20 minutes of wait time. After waiting until approximately 5:35 pm, I went to the front desk and asked what is happening with my vehicle, which came into the service department for a simple oil change procedure. The person who checked me in overheard me talking with the person behind the desk and told me to come over to her desk area so she can check me out. After she checked me out, my vehicle was supposedly in the wash area. I waited approximately 3 minutes for it after I made full payments. I came for a scheduled, simple oil change procedure (which should have lasted no more than 30 minutes) at 4:00 pm and did not leave until almost 5:45 pm. This is unacceptable and beyond discourteous. My loyalty has been shattered with Buerkle Honda, considering this is the 2nd time I came here for service. My attendance will be with another Honda dealership within the forthcoming service dates for my Honda Civic. More
by lee00042
Employees Worked With
N/A
