Buhler and Bitter

Salesman Jeff contacted me by e-mail and phone and was not pushy when I explained I was probably going to use a Jeep dealer closer to my home. I finally contacted Jeff 2 months later (after going to 2 ot not pushy when I explained I was probably going to use a Jeep dealer closer to my home. I finally contacted Jeff 2 months later (after going to 2 other dealers) and after I explained exactly what I was looking for he gave me a fair price right over the phone. He even got me Rebate Dollars I did not know I qualified for making the deal even better. When I arrived at the lot,I found him to be a "Jeep Expert" in my opinion. He worked hard to get me a fair trade in value and I was concerned that the final financial step would not go well because of the great price I was getting. Charlie V, the finance manager, was very informative, and honestly made the process go even smoother. No hard sell on any "upgrades", just good honest information in a relaxed way.Considering the circumstances they are working in after the showroom burned down, this was a great experience for someone who has purchased and leased at least 20 vehicles in my time. I highly recommend speaking to Jeff if you are in the market for any type of Jeep, especially a Wrangler. More

Used the on-line form to request service for scheduled maintenance. Carlos was great in responding to the request and scheduling the appointment. I dropped off the car and all work was completed as plann maintenance. Carlos was great in responding to the request and scheduling the appointment. I dropped off the car and all work was completed as planned. I received a call when the work was completed. Very smooth and pleasant transaction. Despite the fire, they have not missed a beat. More

I just wanted to write and let you know what a pleasure it was coming down to Hazlet and purchasing my new car. The Price, and the service were outstanding. Having purchased several cars for both my Wi it was coming down to Hazlet and purchasing my new car. The Price, and the service were outstanding. Having purchased several cars for both my Wife and Myself, I have to let you know I have never once had such an easy, hassle free purchase.. Usually after a deal has been struck, I feel like I have gone through a battle, but not this time. From Jeff's exceptional pricing, Tom's courteous attention to getting the deal done, and Ed's quick and painless financing, I felt like I was treated to a pleasant and rewarding experience. I can honestly say I have never once thought of recommending a dealership after purchasing a new car. Now I feel like I finally can do that. Should any of my friends or family be in the market for a new Chrysler or Jeep, I know where to send them. More

Two Words: ABOVE and BEYOND This is how I describe my Two Words: ABOVE and BEYOND This is how I describe my experience with Buhler, in particular, Jeff Fraley. I was at first disappointed because the c Two Words: ABOVE and BEYOND This is how I describe my experience with Buhler, in particular, Jeff Fraley. I was at first disappointed because the car I went there for was no longer available and I was getting ready to walk out just like I had at two other dealerships. Jeff stopped me and then proceeded to spend the next 3 days finding not only my car but one that was way beyond what I wanted and my new 2012 Dodge Charger is GORGEOUS. I feel like a father with his newborn baby. Jeff did a great job. I look at the negative reviews on this site and it only confirms that you can't make everyone happy. The staff at Buhler are not Cylons, but sales people who make a living selling a product that the public want and depend on word of mouth and repeat business. They would not survive if they did not do the best they can to satisfy and in my case, along with countless others, they did. Do yourself a favor and just go and talk to Jeff. I hope you have the same experience that I had. More

World Jeep Crysler beat their price on a Jeep Laredo 2012 Mrsp 30415.00 by approx 2000.00 in addition the trade in price of 19000.00 was beat with a trade in price of 22800.00. A 5000.00 savings. Finally t Mrsp 30415.00 by approx 2000.00 in addition the trade in price of 19000.00 was beat with a trade in price of 22800.00. A 5000.00 savings. Finally the document fee $325.00, which was supposed to be one of the lowest according to the salesman was 279.00 at World Jeep. SHAME ON YOU BUHLER!!!!! More

Horrible customer service. Very arrogant. Professional Cheaters!!! Take your chances to face to consequences. They are good only at the beginning. Once you bought the car, you are on your own. Cheaters!!! Take your chances to face to consequences. They are good only at the beginning. Once you bought the car, you are on your own. More

Jeff did everything in his power to assist me and make my purchase happen. My vehicle was a special order, and Jeff kept me updated every step of the way. Without his assistance, my Jeep would not have bec purchase happen. My vehicle was a special order, and Jeff kept me updated every step of the way. Without his assistance, my Jeep would not have become a reality More

I had a great experience dealing with the Jeff... I saw the deal on-line called Jeff and after we spoke made the trip to the dealer and got the brand new SUV... great working with all of them... I would go the deal on-line called Jeff and after we spoke made the trip to the dealer and got the brand new SUV... great working with all of them... I would go back if buy new car. More

I gave the rating because Jeff went above and beyond on getting me the vehicle I wanted. He did everything I asked and was very patient with me. He's a asset to your company. However, very unhappy with getting me the vehicle I wanted. He did everything I asked and was very patient with me. He's a asset to your company. However, very unhappy with your service department. Going on the 6th trip in for the same issues. More

Jeff made it very easy to purchase a new Grand Cherokee. I found the dealership through Truecar.com, and already had a base price set before I reached out to Jeff. I called Jeff and explained that I am goi I found the dealership through Truecar.com, and already had a base price set before I reached out to Jeff. I called Jeff and explained that I am going through Truecar.com to purchase the vehicle, and after 5 minutes of a phone conversation I was on my way to meet with Jeff and order my new truck. This is where things usually get very "tricky", when you get to the dealership. In this case however, I was out of the dealership with an order in place, as discussed on the phone. 3 weeks later I took delivery of my new vehicle. Before dealing with Buhler, I did reach out to Sansone Jeep (bunch of scam artists) and Salerno-Duane (bait and switch tactics). I just hope everyone that visits Buhler has an awesome experience as I did. Thanks Jeff. More