Buhler and Bitter

Two Words: ABOVE and BEYOND This is how I describe my Two Words: ABOVE and BEYOND This is how I describe my experience with Buhler, in particular, Jeff Fraley. I was at first disappointed because the c Two Words: ABOVE and BEYOND This is how I describe my experience with Buhler, in particular, Jeff Fraley. I was at first disappointed because the car I went there for was no longer available and I was getting ready to walk out just like I had at two other dealerships. Jeff stopped me and then proceeded to spend the next 3 days finding not only my car but one that was way beyond what I wanted and my new 2012 Dodge Charger is GORGEOUS. I feel like a father with his newborn baby. Jeff did a great job. I look at the negative reviews on this site and it only confirms that you can't make everyone happy. The staff at Buhler are not Cylons, but sales people who make a living selling a product that the public want and depend on word of mouth and repeat business. They would not survive if they did not do the best they can to satisfy and in my case, along with countless others, they did. Do yourself a favor and just go and talk to Jeff. I hope you have the same experience that I had. More

World Jeep Crysler beat their price on a Jeep Laredo 2012 Mrsp 30415.00 by approx 2000.00 in addition the trade in price of 19000.00 was beat with a trade in price of 22800.00. A 5000.00 savings. Finally t Mrsp 30415.00 by approx 2000.00 in addition the trade in price of 19000.00 was beat with a trade in price of 22800.00. A 5000.00 savings. Finally the document fee $325.00, which was supposed to be one of the lowest according to the salesman was 279.00 at World Jeep. SHAME ON YOU BUHLER!!!!! More

Horrible customer service. Very arrogant. Professional Cheaters!!! Take your chances to face to consequences. They are good only at the beginning. Once you bought the car, you are on your own. Cheaters!!! Take your chances to face to consequences. They are good only at the beginning. Once you bought the car, you are on your own. More

I had a great experience dealing with the Jeff... I saw the deal on-line called Jeff and after we spoke made the trip to the dealer and got the brand new SUV... great working with all of them... I would go the deal on-line called Jeff and after we spoke made the trip to the dealer and got the brand new SUV... great working with all of them... I would go back if buy new car. More

Jeff did everything in his power to assist me and make my purchase happen. My vehicle was a special order, and Jeff kept me updated every step of the way. Without his assistance, my Jeep would not have bec purchase happen. My vehicle was a special order, and Jeff kept me updated every step of the way. Without his assistance, my Jeep would not have become a reality More

I gave the rating because Jeff went above and beyond on getting me the vehicle I wanted. He did everything I asked and was very patient with me. He's a asset to your company. However, very unhappy with getting me the vehicle I wanted. He did everything I asked and was very patient with me. He's a asset to your company. However, very unhappy with your service department. Going on the 6th trip in for the same issues. More

Jeff made it very easy to purchase a new Grand Cherokee. I found the dealership through Truecar.com, and already had a base price set before I reached out to Jeff. I called Jeff and explained that I am goi I found the dealership through Truecar.com, and already had a base price set before I reached out to Jeff. I called Jeff and explained that I am going through Truecar.com to purchase the vehicle, and after 5 minutes of a phone conversation I was on my way to meet with Jeff and order my new truck. This is where things usually get very "tricky", when you get to the dealership. In this case however, I was out of the dealership with an order in place, as discussed on the phone. 3 weeks later I took delivery of my new vehicle. Before dealing with Buhler, I did reach out to Sansone Jeep (bunch of scam artists) and Salerno-Duane (bait and switch tactics). I just hope everyone that visits Buhler has an awesome experience as I did. Thanks Jeff. More

My experience was very pleasant and business was handled My experience was very pleasant and business was handled in a very efficient manner. The sales people were very helpful in getting the vehicle with My experience was very pleasant and business was handled in a very efficient manner. The sales people were very helpful in getting the vehicle with the options requested in a very short time. More

Jeff was a true professional to work with. He knows the Jeep brand very well and all the competitors. He gave me a great price and even helped to make it better by recommending that I skip on a few option Jeep brand very well and all the competitors. He gave me a great price and even helped to make it better by recommending that I skip on a few options. He worked to build a relationship and not just to make a sale. More

Salesperson was Helpful at date of Lease Sign. Service Salesperson was Helpful at date of Lease Sign. Service Advisor was polite but could have been more helpful to educate me about things I had question Salesperson was Helpful at date of Lease Sign. Service Advisor was polite but could have been more helpful to educate me about things I had questions on. Would have given Service 'excellent ' mark except Service Advisor told me to go to a Body Shop to get some sort of smudge on Car hood removed -It was there when I picked up car NEW so I felt they should have buffed it out or whatever is needed ( still not done) More