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Buick GMC Brooksville - Service Center

Brooksville, FL

4.6
126 Reviews

126 Reviews of Buick GMC Brooksville - Service Center

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April 30, 2024

The service Department provided Prompt courteous service, They kept me up to date on my Vehicle as to what was needed and the cost they provided More

by Ypg1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

I was greated with courtesy. Donna looked up the part that has to be replaced. She explained that it would cost $600.00. Of course this was completely shocking.i am waiting for a More

by mrgrt336
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Excellent work and very friendly people. I highly recommend this dealer to anyone needs auto repair! More

by N.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center workers
April 29, 2024

Great customer service in parts ! All associates friendly and informative. I trust my car will have the best results at this dealership More

by Nanaev007
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHN SOLDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve and Mike in parts
April 27, 2024

I drive an hour instead of five minutes because I am treated so much better. I can trust Donnie to tell the truth about all matters about what I need and not trouble me with needless items and padding. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Good service department. Free shuttle service and a car wash. Also drinks and snacks. Could explain GM warranty on parts is 2 years. More

by WBEACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Stals
5.0
This rating includes all reviews, with more weight given to recent reviews.
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Our advisor is great. Very personable, kept us up to date, explained some other options we should take advantage of, and let us know when our service was finished More

by gibbyg352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I appreciate being able to schedule service online and receive appointment reminders. However, I scheduled an 11am oil change and tire rotation and was there 2 and a half hours. Unsure why it took so long More

by stevenesmith41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNA CORLEW
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Tony went above and beyond, making several phone calls to ensure I could get my rim fixed under my warranty without having to pay anything out of pocket. He was such a huge help!!!!! More

by ALICIASTANINA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Donny is an asset to your team his knowledge of automotive industry is fantastic. He is a pleasure to work with More

by Mcens1960@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY TURNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSIAH MAHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONNIE PELHAM
5.0
This rating includes all reviews, with more weight given to recent reviews.
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