Back

Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
50 Reviews

50 Reviews of Crestmont Buick GMC - Service Center

Sort by
April 25, 2024

The staff are always accommodating and pleasant. The service time is reasonable when I have brought my car in for service. More

by tfoxxmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS
April 22, 2024

Gmc technician did oil change and rotated tires. Cleared check engine light. Had future appointment for check engine problem. Cleared during oil change. Thank you More

by 3830may28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS, JOSHUA QUESENBERRY
April 17, 2024

When I went to pay my bill I was advised for the first time that there would be an additional charge if I used a credit card to pay. I should have been advised of this new policy at the time I called an More

by patshibley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
April 16, 2024

The worst dealership I have ever been to in all of America. Horrible customer service. Constant turnover of staff. More

by devon.hirschfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SHARON LEWIS, JOSHUA QUESENBERRY
April 12, 2024

Always have an outstanding experience when I come to this dealership! Customer service is excellent! More

by blackjacq64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SHARON LEWIS, JOSHUA QUESENBERRY
April 12, 2024

Perfessional service! ! Took me right on time. Customer service is excellent! Everyone is very friendly in the dealership. More

by Cmlambertt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA QUESENBERRY
April 06, 2024

I had an appointment for fuel injection service. I requested a courtesy ride to and from my residence.The work was completed.I had to bring my Encore back because the service engine light went on.I w More

by JIMBECEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig and Hannah
April 05, 2024

Fit me in without appointment when check engine light came on and quick diagnostic. Faulty oxygen sensor found and ordered. Returned two days later for prompt replacement. Courteous, engaging and efficie More

by sxf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, service manager
April 05, 2024

Great service, Professional service managers and technicians. Easy to obtain an appointment .Fair pricing on all services. More

by glsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSHUA QUESENBERRY
March 27, 2024

The staff was very friendly and professional. The waiting room was very pleasant and had delicious refreshments. More

by joan.cade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig - Service
1
...