Buick GMC of Beaverton

We bought a new 2024 Buick encore GX From salesman Zack McDonald and when we bought it we ask for wine country license plates and he said no problem and I said make sure it's important to my wife, Weeks la McDonald and when we bought it we ask for wine country license plates and he said no problem and I said make sure it's important to my wife, Weeks later we get our new plates and they are not wine countries very upsetting called him and he said oh I'm sorry I'll get back to you on it but never did 👎😠 We will never buy a car from this place again they don't care About you after you buy the car for sure More

Salesperson took me and my wife to the overflow Lot they had to get the truck that we saw online. After we got back to the dealer, he started asking for my SSN to start the paperwork, without asking if we had to get the truck that we saw online. After we got back to the dealer, he started asking for my SSN to start the paperwork, without asking if we like the truck or if we want it. He refused to run the numbers to see what I can get for my trade in. He started to get aggressive by telling us, we don't do negotiations here! I don't go back-and-forth to my manager's office! The numbers you see are the numbers you get! We buy low and we sell low! Although their truck was a 2013 and it showed on car gurus almost $9000 overpriced. He kept refusing to give me a quote on my 2021 truck. At this time he had already gone to his manager three times. We were getting annoyed and he was getting upset, pushy, and aggressive. He finally came back with a number for my truck and took a phone call that lasted at least 10 minutes while we were waiting. We were very annoyed and wanted to leave, so we waited for him to get back because it was the right thing to do. We didn't agree on the numbers, they were way off from what we wanted, so when he got back we told him that we were leaving and he replied, OK BYE! While driving away, he jumped in front of our car and told us that we can have the numbers we want. We simply and politely apologized and declined the offer. Simply because of the experience! P.S. We never tried to low ball them, we were being reasonable and his final offer proves it. More

I live in Montana and bought my second Buick from Beaverton GMC. I got a great deal on both my cars. It was very simple, I picked out the car and the out the door price was way better than I could Beaverton GMC. I got a great deal on both my cars. It was very simple, I picked out the car and the out the door price was way better than I could get in my area. It was quick and easy and I got a Encore GX at a great price. It only took four or five phone calls and in less than an hour of my time I had the deal done. I dealt with Nasim (I think that is how you spell his name). Great guy. More

Eight days ago, on 10/22/2023 I purchased brand new 2024 GMC Sierra 2500HD AT4X AEV edition from GMC Beaverton, OR at their asking inflated 10K over MSRP price. We live in WA and barely an hour into the GMC Sierra 2500HD AT4X AEV edition from GMC Beaverton, OR at their asking inflated 10K over MSRP price. We live in WA and barely an hour into the drive the entire vehicle started shaking like it was driving on hexagon wheels. It was too late to call the dealer since it had closed for the day. I figured the brand new heavy duty tires were at fault; called the dealer on Monday and they asked me to take it to my local GMC dealer who confirmed the issue to be tires with flat spots. The Beaverton dealer still not wanting to do anything, asked me to take the vehicle to yet another large dealer who also confirmed within minutes that the tires had flat spots on them and that even driving almost 600 miles by this time, these flat spots are likely permanent. Yet again GMC Buick Beaverton refused to help and asked I reach out to local dealer for replacement tire claim etc. and it appears no dealer or warehouse has those tires. In over eight days I have yet to enjoy driving this vehicle; GMC Buick Beaverton have shown me the "middle finger" and have left me to figure out my own solution, claim etc. from other dealers who have little incentive to assist since they did not make the sale. PLEASE AVOID a purchase of any vehicles from GMC BUICK OF BEAVERTON. They will take your hard earned money and leave you HIGH AND DRY when asking for support. More

Terrible customer service! We purchased the vehicle and on the same day we reported a problem by texting and calling the agent who assist us..simple concern but it pissed me of We purchased the vehicle and on the same day we reported a problem by texting and calling the agent who assist us..simple concern but it pissed me off because it takes a couple of days to received a respond. When I start texting them if we can return the vehicle I finally got their attention. Instead of being sorry for not giving any feedback they simply told me to bring it to the nearest shop to repair....I'm okay until I felt the cold and rude treatment from these people after raising my concern. Manager even told me his on leave and why I didn't left him a voicemail. He said I got a 2015 GMC so I should not expect a perfect vehicle...does it mean its normal to have a repair issue on the first day I bought the vehicle? Doesnt make any sense! We loan a 27k vehicle that should be in perfect condition regardless of how old it was. I should be driving this for a trip and not to bring to autoshop for repair. I really made a wrong choice of dealer, worst customer service I ever had!!! More

Buick GMC of Beaverton has terrible customer service, and their parent company, Lithia Motors, seems to not care. Look at the reviews and take note... their parent company, Lithia Motors, seems to not care. Look at the reviews and take note... More

This dealership was so great to work with. ..always explained every step and was pleasant to talk to about different vehicles. The sales person went above and beyond. I recommend working with ..always explained every step and was pleasant to talk to about different vehicles. The sales person went above and beyond. I recommend working with Nick Castillo and will always trust his knowledge of the vehicles I was interested in looking at. More

Had a chance to test drive and offer on a vehicle, worst experience i ever had , walk out of there fast experience i ever had , walk out of there fast More

Manny is service oriented and follows through on what he says, great experience test driving a few cars there! says, great experience test driving a few cars there! More

I wish I could give this place zero or even minus five stars!!! Unprofessional, irresponsible people work there, especially sale representative Mike! We were interested in RAM truck, that was just posted stars!!! Unprofessional, irresponsible people work there, especially sale representative Mike! We were interested in RAM truck, that was just posted with no pics and few information. When I called to request pics and more information, they said that they haven’t even received that vehicle yet; meanwhile they took my number to call back when truck is here. So, they got the truck, pictures were finally up. Nobody called me back! After pics were posted I called them to make an appointment, however it was a good deal and my husband decided to get there the same day. And we were assured that they would hold that truck, my husband explained that he is leaving work earlier just because to make there on time and we will get there around 3 pm. So we drove almost two and a half hours in order to find out that truck was sold already!!!! In the morning!!!! Really??? And how careless these people are for not even letting us know, so we wouldn’t even get to our car and start driving, and how disrespectful they are for not keeping their word!!!! At least they could have called us and let us know that it was sold before or while we were driving to the dealership. “I am sorry, I will let Mike know that he made a mistake “ that’s all what we got… so angry with this place and people! More