Buick GMC of Bellevue

These guys were so great! I came in looking to test drive a GMC Terrain and I had such a blast with Eric (The Internet Sales Manager). He had a great personality and was not pushy in the least! Jeff and Eric a GMC Terrain and I had such a blast with Eric (The Internet Sales Manager). He had a great personality and was not pushy in the least! Jeff and Eric were going back and forth trying to find me the EXACT one I wanted. It had to be red. It had to have leather. It had to have remote-start, etc. They were more than happy to make ME happy. Their service went above and beyond. Not only were the fresh doughnuts and cookies a bonus, but so was their service. Jeff and Eric were a joy to work with. They added so many little upgrades to my car as surprises to me and my fiancee. Buying a car can be a stressful/pressure-filled time. But they created an environment where I felt like I was dealing more with friends than salesmen. I would recommend them to ANYONE. More

I just had a horrible experience at this dealership. I negotiated a deal with salesman Bob and we agreed on a price for a 2003 Jetta TDI wagon. As I was making arrangements for a pre-purchase inspection b negotiated a deal with salesman Bob and we agreed on a price for a 2003 Jetta TDI wagon. As I was making arrangements for a pre-purchase inspection by my mechanic, which the dealership agreed to, they sold the car out from under me to someone else who offered more money for the car with no contingency clause. Even though we had not inked the deal, my offer had been run through the manager and had been verbally accepted! I had an appointment later to sign the papers. I am absolutely livid -- this was unprofessional and unethical. DO NOT DO BUSINESS WITH THIS DEALERSHIP!? More