Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Buick Lakeland
Lakeland, FL
253 Reviews
The team at Buick Lakeland would like to welcome you to our dealership in Lakeland, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Lakeland, you can always count on the professional technicians in our Buick service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Lakeland count on the high-quality vehicles and services found at Buick Lakeland, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 253 reviews
October 26, 2025
My Service Advisor: David Bushnell was attentive to my service requests when I arrived. He kept me updated throughout the process and made me aware of other services available of which I chose one (coolen service requests when I arrived. He kept me updated throughout the process and made me aware of other services available of which I chose one (coolent fluid exchange) to be added to my original service requests. All work was completed in a timely fashion and my car was washed upon completion which I appreciated. More
by rmeinke8
Verified CustomerEmployees Worked With
David Bushnell
October 15, 2025
We were very pleased with the staff Our sale rep is Matt Sotomayer who went above and beyond in helping us A TEN PLUS A real pleasant to work with him He was able to answer all the Matt Sotomayer who went above and beyond in helping us A TEN PLUS A real pleasant to work with him He was able to answer all the question we had A big thank you to all More
by LTBEARS46
Employees Worked With
October 14, 2025
Dave was fantastic! I worked in dealerships for over 20 years, Fixed Ops in specific. Dave provided some of the best customer service I have ever experienced as a patron I worked in dealerships for over 20 years, Fixed Ops in specific. Dave provided some of the best customer service I have ever experienced as a patron. Dave has made me a customer there for life! More
by mikerice7873
Employees Worked With
Dave Bushnell
October 14, 2025
This dealership provides the best service. I am always pleased with them. I purchased my pre-owned vehicle from them and have all my maintenance done there. I am always pleased with them. I purchased my pre-owned vehicle from them and have all my maintenance done there. More
by MS.JULIEANN.WILLIAMS
Employees Worked With
Billie in Service
October 12, 2025
The staff was very professional and worked to earn our satisfaction. Victor was our sales guy and he was amazing. He did a great job of earning our business without being pushy. Every aspect of Lakelan satisfaction. Victor was our sales guy and he was amazing. He did a great job of earning our business without being pushy. Every aspect of Lakeland Buick exceeded our expectations. More
by SHEILA_RILEY
Employees Worked With
October 08, 2025
I have had a slow air leak from one of my tires. Tech found that the pressure sensors needed to be readjusted, and that a new tire was not needed. Tech found that the pressure sensors needed to be readjusted, and that a new tire was not needed. More
by GHARLOWE
Employees Worked With
Billie - Service manager - and unknown mechanic.
October 04, 2025
We purchased a 2026 Buick Enclave. This was one of the best vehicle buying experiences we have had and we have purchased too many vehicles-LOL. Anyway, I never felt pressured. Our sale This was one of the best vehicle buying experiences we have had and we have purchased too many vehicles-LOL. Anyway, I never felt pressured. Our salesman, Andrew Rodriguez, was patient, knowledgeable, and pleasant to work with. Jessica in finance was great to work with too! We are very pleased with our purchase and the awesome experience makes it that much better! More
by Woods Family
Employees Worked With
October 01, 2025
True to their word, polite and when it came to car instructions after the sale, was detailed. I would buy again from this dealer and salesperson again. Keith is a true asset instructions after the sale, was detailed. I would buy again from this dealer and salesperson again. Keith is a true asset More
by mkendzi
