Burdick BMW
Cicero, NY
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130 Reviews of Burdick BMW
Thank you Josh and everyone at Burdick BMW for creating a warm, friendly and superb experience. I would highly recommend anyone considering a BMW to visit the people at Burdick. warm, friendly and superb experience. I would highly recommend anyone considering a BMW to visit the people at Burdick. More
I recently had my BMW serviced at Burdick BMW, and I couldn’t be more impressed with the experience. Their service department is truly outstanding. From the moment I arrived, the staff was professional, couldn’t be more impressed with the experience. Their service department is truly outstanding. From the moment I arrived, the staff was professional, knowledgeable, and genuinely focused on providing excellent customer service. They took the time to clearly explain the work that needed to be done, kept me informed throughout the process, and made sure all of my questions were answered. The technicians did excellent work, and I left feeling confident that my vehicle was in great hands. What really stands out is their commitment to customer satisfaction. Everyone I interacted with was courteous, honest, and respectful of my time. It’s not always easy to find a dealership service department you can trust, but Burdick BMW has earned my confidence and future business. I highly recommend Burdick BMW’s service department to anyone looking for top-notch vehicle care and exceptional customer service. More
Horrible service, car needed recall work, had it towed to the dealership 2 days prior to service date. Even verified the recall part was there to fix the car. Car wasn't fixed, they didn't even bother to cal the dealership 2 days prior to service date. Even verified the recall part was there to fix the car. Car wasn't fixed, they didn't even bother to call to tell us it wasn't done. Drove all the way there 30 minutes prior to them closing to find out the car wasn't fixed. More

