Expectations were definitely exceeded from the initial email contact with Aaron Roth throughout the signing of our paperwork for our new X3. Aaron was very patient working with us, showing different models as we didn't have our minds made up. One key factor that stood out to us was, we dealt strictly with Aaron from start to finish, there was no moving from one person to the next like you would do at any other dealership. Even Nick, the sales manager, came to us to introduce himself with offering his assistance. Nick also was able to work his magic in being able for us to take our car home the same day as purchased - kudos to the service department on making this happen too!