Burdick BMW

Had a valve cover issue under warranty that this dealership didn’t want to fix, multiple cases of not completing oil changes or inspections when the car was brought in and customer service seems to dealership didn’t want to fix, multiple cases of not completing oil changes or inspections when the car was brought in and customer service seems to be very questionable. More

The staff at Burdick BMW was friendly, helpful and honest. At no point did the salesman make me feel pressured to buy anything, but rather wanted to ensure that I was satisfied with everything before honest. At no point did the salesman make me feel pressured to buy anything, but rather wanted to ensure that I was satisfied with everything before proceeding with the sale. I highly recommend getting your next BMW from Burdick. More

Not a car dealership, but caring organization selling autos. I believe I have bought at least three cars from Joe lannotta,this time Arron Roth assisted with the experience. This dealership is so different from I believe I have bought at least three cars from Joe lannotta,this time Arron Roth assisted with the experience. This dealership is so different from any other. I am always made to feel like a friend and not an adversary. Best buying experience ever. Thank you. More

New car purchase. The Burdick Team was great to work with in the purchase of our new BMW. Isaac led the team, and was a pleasure to work with. They were fair with ou The Burdick Team was great to work with in the purchase of our new BMW. Isaac led the team, and was a pleasure to work with. They were fair with our trade in value, and helped us work through offers from BMW. We have purchased a number of vehicle from them, the service team has been attentive to our travel needs, (Massena to Syracuse). I'd recommend the Burdick Team to you for your new car needs. More

Great people = great dealership Aaron Roth was knowledgeable, patient, and wonderful to work with. His attitude and personality made for the Best buying experience I’ve had (whether Aaron Roth was knowledgeable, patient, and wonderful to work with. His attitude and personality made for the Best buying experience I’ve had (whether at Burdick BMW or elsewhere). Burdick BMW in general strives to make sure you are comfortable and confident with your choices. They go above and beyond to help, not only with the purchase, but with service and any questions that come up. HIGHLY recommend you go here! More

excellent Aaron did an excellent job.He took his time and explained everything to a tee.An outstanding salesman and person, a pleasure to do business with. Aaron did an excellent job.He took his time and explained everything to a tee.An outstanding salesman and person, a pleasure to do business with. More

Excellent The sales staff at Burdick BMW are outstanding ! I traded in my X4 for a new X2. Isaac was attentive and caring , a pleasure to work with. Communicati The sales staff at Burdick BMW are outstanding ! I traded in my X4 for a new X2. Isaac was attentive and caring , a pleasure to work with. Communication was great and pick up beyond efficient. More

EXCELLENT Customer Service throughout dealership This is my fourth BMW and third from Burdick. They truly care about the customer and in doing so are honest, empathetic and determined to make everyt This is my fourth BMW and third from Burdick. They truly care about the customer and in doing so are honest, empathetic and determined to make everything work out in the best interest of all. Emails, phone calls and personal conversations all carry the same air of professionalism, passion for the product and pride in the dealership. Refreshing!!! More

Quick & Efficient Negotiation Aaron did an excellent job. We started talking over a year ago and he was patient with me until I was ready to make the purchase. Aaron did an excellent job. We started talking over a year ago and he was patient with me until I was ready to make the purchase. More

Friendly and professional experience Many thanks to Aaron Roth for your time and patience ! After test driving 3 beautiful models, (twice!) his vast knowledge of the vehicles, and all Many thanks to Aaron Roth for your time and patience ! After test driving 3 beautiful models, (twice!) his vast knowledge of the vehicles, and all the features helped make my decision an easier one. More