
Burdick Chevrolet Buick GMC
Cicero, NY
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136 Reviews of Burdick Chevrolet Buick GMC
Repair after repair. Get some better service technicians who don't break other parts on car after a different repair. Get some better service technicians who don't break other parts on car after a different repair. More
Working with Cam was, as usual, a great experience. He was able to schedule my appointment at a convenient time. After reviewing the issue, Cam was able to reach out to my warranty company and worked w He was able to schedule my appointment at a convenient time. After reviewing the issue, Cam was able to reach out to my warranty company and worked with them to approve the work needed. Cam found that the necessary parts were available and scheduled the needed repair. Cam kept me up to date with everything going on, and assured me that if a rental vehicle was needed, it would be arranged. Thankfully no rental was needed. The repair was completed before the end of day and a shuttle was scheduled to pick me up from work and come back to the service station to pick up my car. This was the second time a repair was needed. Both times they were handled in very professional manner. I would recommend to all Chevy/GM vehicle owners to not hesitate to bring their vehicles here for any type of work. More
My family have purchased chevys for a long time. Roy Heath is the best. Car salesman will always have a stigma but Roy goes above and beyond to make you happy and feel like you got the best deal. Lo Roy Heath is the best. Car salesman will always have a stigma but Roy goes above and beyond to make you happy and feel like you got the best deal. Love my new Equinox. Thank you Roy More
We bought a Chevy Equinox; our salesman James was wonderful. For being a new salesman, he was great with us even through me picking on him he was a real trouper. We defiantly give him a 10. wonderful. For being a new salesman, he was great with us even through me picking on him he was a real trouper. We defiantly give him a 10. More
We leased a 2023 Buick Envision Avenir (AWD) from Burdick Buick (Drivers Village Cicero NY). Our sales associate Bob Caggy took the needed time to explain all our options to complete the transaction. Bob was Buick (Drivers Village Cicero NY). Our sales associate Bob Caggy took the needed time to explain all our options to complete the transaction. Bob was very professional and that is why from our previous leases of Envisions we always request Bob Caggy. More
If I could give them a 0 I would. I scheduled an appointment to test drive a vehicle and drove almost 2 hours to drive it. We got there and the salesman Jim didn’t get us to who we ha I scheduled an appointment to test drive a vehicle and drove almost 2 hours to drive it. We got there and the salesman Jim didn’t get us to who we had our appointment with, but instead kept telling us they didn’t have the vehicle and we would have to drive elsewhere to see the vehicle. Finally some how he found the vehicle BUT we weren’t allowed to drive it because it hadn’t gone to the shop yet. Even though we scheduled an appointment to drive the vehicle and everything. They told us they’d call us after it got out of the shop. One week later currently and haven’t heard from anyone. The vehicle is no longer listed on their site. Horrible customer service. Ended up at Reymore Chevy in Central Square. SUPER happy with our experience there!!! More