Burdick Hyundai
Cicero, NY
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329 Reviews of Burdick Hyundai
I have admit that I honestly believe the staff at Burdick Hyundai not only put me in a vehicle that fit my budget, but they definitely treated me fairly. If you ask me about them, I would not hesitate to to Hyundai not only put me in a vehicle that fit my budget, but they definitely treated me fairly. If you ask me about them, I would not hesitate to to tell you that it's definitely worth going to. More
Had an excellent experience leasing a new car with Annie. We had a few issues to resolve and she was extremely helpful in resolving them. Thank you Annie for going the extra mile. I love my new car! We had a few issues to resolve and she was extremely helpful in resolving them. Thank you Annie for going the extra mile. I love my new car! More
Just purchased a 2025 Tucson and the purchase process was extremely easy. The salesperson,Jakob,was great to deal with. He is very knowledgeable about the vehicle and easy to deal with. The Service Manager, extremely easy. The salesperson,Jakob,was great to deal with. He is very knowledgeable about the vehicle and easy to deal with. The Service Manager,Dave, also made this process easy. I would recommend Burdick Hyundai and Jakob if you're looking for a vehicle. More
Worst experience at this dealership. Found the specific car I wanted to buy, reached out to the dealer and tried to make a deposit, no valid engagement or response for two straight days. Found the specific car I wanted to buy, reached out to the dealer and tried to make a deposit, no valid engagement or response for two straight days. Most people I spoke to appeared incompetent and acted as if they had never worked in the industry. Reached out to the GM to discuss with no response. In contrast reached out to another dealer - Vision - and they bent over backwards to help. My advice would be not to shop here, two many options of dealers who want to help you. More
I wasn't planning to buy a vehicle, I was just having service work done on my Santa Fe, But after speaking with the sales manager Brian having him work up some numbers for me, I worked with George Delia service work done on my Santa Fe, But after speaking with the sales manager Brian having him work up some numbers for me, I worked with George Delia to test drive and ultimately purchase a Santa Cruz. I never once felt pressured into making a purchase and the whole process was pleasant and painless. I would highly recommend Burdick to anyone considering making a purchase. More
My 2023 hyundai santa fe is making a noise,been doing it since shortly after I purchased the car new. It has been getting louder and more consistent over time. I took it in to service at least 4 times and h since shortly after I purchased the car new. It has been getting louder and more consistent over time. I took it in to service at least 4 times and have had 3 different people test drive the car, one time I drove the car with a technician who agreed there is a noise. Another visit the service manager went with me and he agreed there is a noise. The last time I took it in, I left it with them for a week, when I came back to get it, I was told, they couldn't find the source of the noise and there is nothing they can do. I filed a complaint with hyundai usa. They look into it and got back to me in short order. I was told by my case manager that the service manager said that after taking it for several test drives, they did not hear a noise. They lied to hyundai usa. DO NOT BUY A CAR FROM BURDICK HYUNDAI! More
We just purchased new 2025 Hyundai Santa Fe. It was a very good experience. The sales manager was wonderful as was our sales person George Delia. We would not hesitate to recommend the dealer It was a very good experience. The sales manager was wonderful as was our sales person George Delia. We would not hesitate to recommend the dealership and the salesperson to our friends and family More
My sales representative Victoria and her manager Brian were awesome. They were very detailed and knowledgeable and very kind true. I will definitely be back when my lease expires looking for them to tak were awesome. They were very detailed and knowledgeable and very kind true. I will definitely be back when my lease expires looking for them to take care of me. I definitely recommend this dealership. More
I took my hyndai Santa fe to this dealership last August because my engine fail . According what my mechanic said I have a recall on it. I have never seen people so rude and disrespectful to customer. My ca because my engine fail . According what my mechanic said I have a recall on it. I have never seen people so rude and disrespectful to customer. My car was there for 7months and never even received an update on it from them. Evertime I call Christopher and Bill would be so rude I don't know anything about your car how is that possible that you take my car and you know anything. Everytime I call for an update is like am bothering them . I have alot of friends that works they even take me to their Christmas party but what kind of business with out any kind of any customer service satisfaction. I have to towed my car out of there they was so rude if you here how Bill was yelling at me. Christopher tells the Hyndai motor company that I didn't buy the car from and I never bring the car to them for any kind of issues now its not every one bring their to dealerships because they are mighty expensive. I would never recommend anyone to this place my niece and I looking to buy 2 cars right now for our business I would never mention this dealership to her . We looking at other dealership it not the first time people that they are rude there but I face them now and see that it's not a good business practice here. Never ever will buy a vehicle there . It's disgusting to treat people the way they do and people spend money with them. Everyone is so rude even the cashier was like sign this even tho I was trying read what they gave me to sign More


