
Burdick Hyundai
Cicero, NY
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326 Reviews of Burdick Hyundai
My 2017 Santa Fe Transmission problem not repaired On two occasions brought my Santa Fe in for Transmission problem (slipping) left over night said they did not notice a problem left grease thru out th On two occasions brought my Santa Fe in for Transmission problem (slipping) left over night said they did not notice a problem left grease thru out the seats and the manager promised to "detail" next visit. He could not remember. Had car serviced and repaired at other Hyundai dealership. Two cars purchased from Burdick NEVER AGAIN! More
Service Terrible service lied about shuttle.service didnt address bsd alert on my 2105 Genisis because it was't on at the time. Didnt fix slow creaky sunroof. Terrible service lied about shuttle.service didnt address bsd alert on my 2105 Genisis because it was't on at the time. Didnt fix slow creaky sunroof. I bought my car from them, will never return there for anything and I'm a Hyundai forever owner, do yourself a favor stay away. More
Deceitful-Buyer Beware! Test drove and signed a contract for a car and at delivery, without my knowledge or consent, was given a different car! Discovered it 2 days later whe Test drove and signed a contract for a car and at delivery, without my knowledge or consent, was given a different car! Discovered it 2 days later when something didn't seem right and in checking saw it was a different VIN than the one in the signed contract. Worst part: the reason for the switch was an EMPLOYEE 'needed' a car ASAP. He took my car and had a similar car shipped in another from out of town. Had I been asked and or told this happened there would have not been a problem. But they slipped it by hoping I wouldn't notice. The deceitfulness of this dealership is unacceptable. I will not return there for service.....can't trust them! More
Bad customer service I bought a brand new 2018 Hyundai Elantra in June 2018 and I’ve brought my car back 3 times for heat related issues and they can’t seem to fix it. Eac I bought a brand new 2018 Hyundai Elantra in June 2018 and I’ve brought my car back 3 times for heat related issues and they can’t seem to fix it. Each time I bring it back I’m given a hard time and lame excuses of why it hasn’t been fixed properly. They’re customer service is terrible and they never explain to me whats going on with the car and never show any sort of compassion. I don’t trust them at all and will not be buying a car from there again. More
Sonata keeps getting better year after year! My 2017 Sonata is my favorite( I have had 3 new ones previously) and Tim B., my salesman is the best ever! My experience at Burdick Hyundai is always My 2017 Sonata is my favorite( I have had 3 new ones previously) and Tim B., my salesman is the best ever! My experience at Burdick Hyundai is always quick and easy be it service or buying a new car! More
Excellent attention I had a great experience at Burdick Hyundai. No high pressure salesman, and the feeling in the dealership is very friendly. My salesman is very engagi I had a great experience at Burdick Hyundai. No high pressure salesman, and the feeling in the dealership is very friendly. My salesman is very engaging and we wrapped up my new lease very quickly. More
Not sure what you mean As I said before, I was very pleased with the Salesman that helped me. Very pleasant atmosphere and friendly staff all round. I have had my previous As I said before, I was very pleased with the Salesman that helped me. Very pleasant atmosphere and friendly staff all round. I have had my previous car serviced there and was very satisfied. More
satisfied I was very satisfied with everyone I came in contact with at Burdicks . Everyone was very pleasant and professional . I wish all dealers could be this I was very satisfied with everyone I came in contact with at Burdicks . Everyone was very pleasant and professional . I wish all dealers could be this way. More
Leasing A car This dealership made leasing a vehicle with them quick and easy. I will definitely be coming back in the future for my next Hyundai vehicle. This dealership made leasing a vehicle with them quick and easy. I will definitely be coming back in the future for my next Hyundai vehicle. More
Tyson fun All in all great experience. After a lot of debate and help from my sales rep Frank, I’m Extremely happy that I went with the Tucson. He was a big hel All in all great experience. After a lot of debate and help from my sales rep Frank, I’m Extremely happy that I went with the Tucson. He was a big help making sure I picked the right vehicle to suit my needs and the needs of my familys safety. He was right on point with everything. Only disappointed is with costumer service being unprofessional and feeling that my issue is not a concern to them. I hope it’s not the same way when I drop the vehicle off for the appointment. More