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Burdick Mazda

Syracuse, NY

4.8
365 Reviews

5885 E Circle Dr

Syracuse, NY

13220

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365 Reviews of Burdick Mazda

October 16, 2026

Another fantastic experience at Burdick Mazda! Ariana made the entire process extremely easy and hassle free, for the second time! From the service desk to the sales team, I couldn’t be more grate More

by Pierceb503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
Oct 17, 2026 -

Burdick Mazda responded

Hi Pierce, we're happy to hear Ariana and our team made your experience smooth and hassle-free again! Thank you for choosing Burdick Mazda. Safe travels!

October 14, 2026

Great -and easy Dakota was great! Very helpful and quick with responses. Will go back! More

by Streeter_lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Martin
Oct 14, 2026 -

Burdick Mazda responded

Hi Lynn! Thank you for your five-star review and your kind words about our service team at Burdick Mazda. We'll see you next time!

October 13, 2026

Salesman was great when I first came in to purchase my FIRST Mazda!! Service was great also when I had my first complimentary oil change, tire rotation! More

by Powers031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 13, 2026 -

Burdick Mazda responded

Congratulations on your first Mazda! We're glad our sales and service teams made your experiences at Burdick Mazda memorable. Enjoy the ride!

October 13, 2026

I cannot say enough about Sales Representative Dorian Fox. He was so helpful in the buying process after my engine went on my car. I went in on a Thursday and had my car by Monday. He explained everythin More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dorian Fox
Oct 13, 2026 -

Burdick Mazda responded

Brenda, we are thrilled that Dorian provided thorough and efficient assistance, making everything easy for you. Thank you for choosing Burdick Mazda and for sharing your experience! Enjoy your new car!

October 08, 2026

Ariana Hoke was super helpful throughout my purchase and made getting my brand new Mazda really easy. Thank you so much! More

by brigales6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariana Hoke
Oct 09, 2026 -

Burdick Mazda responded

Congratulations on your new Mazda! We're thrilled that Ariana made the process smooth. Welcome to the Burdick Mazda family!

October 06, 2026

Great experience without any of the common dealer smoke and mirrors. I told them I just wanted to talk pricing, and that is what we did. Highly recommended! More

by stephenrkimball
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 07, 2026 -

Burdick Mazda responded

We're pleased to hear you had a straightforward and positive experience with us, Stephen. Thank you for choosing Burdick Mazda and for your recommendation! Safe travels!

September 26, 2026

Alex and the rest of the staff went above and beyond our expectations and we were very pleased with the service we received More

by Kmcatlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 28, 2026 -

Burdick Mazda responded

Thank you for sharing your feedback! We're delighted to hear Alex and our team exceeded your expectations. Your satisfaction means a lot to us, and we look forward to serving you again here at Burdick Mazda!

September 08, 2026

Love that appointment time means minimal waiting time for service was disappointing to leave without getting a car wash today More

by lar492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 08, 2026 -

Burdick Mazda responded

Thank you for sharing your feedback about your experience with the team! We apologize for any inconvenience regarding the car wash. Looking forward to serving you again at Burdick Mazda!

September 06, 2026

I have had a great experience with this dealer for the past 4 years that I’ve owned my car. However, I spent almost $1,000 on Oct 31st 2025 getting the fuel injection service done and the front and rear More

by Ldorsey804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 07, 2026 -

Burdick Mazda responded

Hi Dorsey! Thank you for bringing this to our attention, and we apologize for the oversight. We’re eager to rectify this issue and ensure your records are accurate. We will look into this immediately. If you would like to discuss this directly, please contact the Burdick Mazda service team at your convenience. Peter Knowlton - Sales Manager - 315-233-5310 x 2515

September 01, 2026

found out the car needs a subscription for remote start after purchase, a monthly paid after free trial $10 month $15 month with google assist that is xxxxxxxxx never was introduced to Service Departme More

by Al
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
kirk
Sep 02, 2026 -

Burdick Mazda responded

Al, We're disappointed to see this rating. We strive to deliver a five-star experience for our customers, and we regret if this wasn't the case this time. Please reach out at your earliest convenience to address this and find a resolution. Thank you, Matt Dawson - General Sales Manager - 509-991-0403

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