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Burien Toyota

Burien, WA

4.4
628 Reviews

15025 1st Ave S Burien, WA 98148

Burien, WA

98148

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628 Reviews of Burien Toyota

September 30, 2026

Took my 2026 Sequoia for a TSB fix and my SA, George, did great from start to finish. Highly recommend Burien Toyota when buying and getting your vehicle serviced! More

by rdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George N, DealerAlchemist ReputationManagement
Sep 30, 2026 -

Burien Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that George provided excellent service from start to finish while taking care of your 2026 Sequoia’s TSB repair. We truly appreciate your recommendation of Burien Toyota for both vehicle purchases and service. We’ll be sure to pass your kind words along to George, and we look forward to helping you again in the future!

September 28, 2026

I was very impressed with the service I received from Daniel S when I was purchasing my vehicle yesterday. He was very patient and respectful and answered all my questions. I did not feel like he was p More

by schabj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 29, 2026 -

Burien Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Daniel and our finance team were able to make your vehicle purchase comfortable, informative, and pressure-free. We especially appreciate you sharing your previous experience and giving us the opportunity to provide a different kind of car-buying experience. It means a lot to know that you felt respected, heard, and confident in your decisions. Thank you again for choosing us and for recommending us to others. We truly appreciate your business and hope you enjoy your new vehicle!

September 23, 2026

I have always had good experiences @Toyota of Burien since 2005 when I bought a Tacoma.In 09 I bought a 5.7L Tundra. Mark (sales mgr), Floor(service mgr), Empty(service writer) and Chris(a retiring mast More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 23, 2026 -

Burien Toyota responded

Hello Roger, Thank you for taking the time to share your experience with Toyota of Burien. We are grateful for your loyalty since 2005, and we appreciate that you continue to make the drive from Redmond for your service needs. It is wonderful to hear about the journey of your 2009 Tundra. The rebuild and the upgrades you described reflect a great deal of care and dedication, and it is clear that this truck means a lot to you. We are glad to know it performs well for your driving and towing needs. We will be sure to share your kind words with Mark, Floor, Empty, and Chris. Your feedback means a great deal to our team. Thank you again for your continued trust. We look forward to seeing you and your Tundra at your next visit.

September 19, 2026

I had a great experience at Burien Toyota. The service was professional, friendly, and efficient. Edgar Cruz was very helpful, respectful, and took the time to explain everything clearly. I re More

by Mukhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz Service Advisor, DealerAlchemist ReputationManagement
Sep 21, 2026 -

Burien Toyota responded

Hello Mukhammad, Thank you for sharing your experience with us. We are glad to hear that Edgar was helpful and respectful, and that he took the time to explain everything clearly during your visit. We appreciate your recommendation and look forward to assisting you again in the future.

September 15, 2026

service famaged my tim snd tire on yop of not performing an oil change and not rotating my tired. Very poor experience!! More

by johnertle0916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Sep 15, 2026 -

Burien Toyota responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review. We appreciate your patience and look forward to addressing your concerns promptly.

September 10, 2026

Always takes good care of me. Let’s me know what is needed, doesn’t try unnecessary up charge, letting me know what can wait. Great customer service from everyone. Service writer, More

by guido.ces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 10, 2026 -

Burien Toyota responded

Thank you for the fantastic feedback! We’re so glad to hear that our team consistently takes great care of you and provides honest recommendations without unnecessary upselling. We believe in keeping our customers informed about what their vehicle needs now and what can safely wait. We’ll be sure to share your kind words with Empty—he’ll be thrilled to know his helpfulness and professionalism made a difference. We truly appreciate your continued trust and business!

September 06, 2026

Trustworthy. Open to discussions about what immediately needs repair versus can wait. My experience, service appointments have always been pleasant (even when, yi More

by Mrockowitz@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealerAlchemist ReputationManagement
Sep 09, 2026 -

Burien Toyota responded

Thank you for sharing your experience! We truly appreciate your trust and are glad our team takes the time to clearly explain what needs immediate attention and what can safely wait. We know vehicle maintenance can be an investment, and our goal is always to provide honest recommendations that help keep you driving safely and efficiently. Thank you for choosing us for your service needs!

September 04, 2026

It was so bad experience with Toyota burien , they was not clear and not provided any information on contract papers, they just wanted to have a deal no how matter cost the customer they don’t care , hidi More

by Bibonahar192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan paulson, DealerAlchemist ReputationManagement
Sep 09, 2026 -

Burien Toyota responded

Thank you for reaching out regarding your recent visit. We value your feedback and sincerely apologize for any inconvenience you may have experienced. Your concerns have been forwarded to the appropriate team for review. We appreciate your patience and look forward to addressing your concerns promptly.

August 25, 2026

I went into have an oil change And they informed me I needed a wheel alignment, which I have no problem with and I also knew there was a recall which they were going to do so I was going to be there for More

by dkim7435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, DealerAlchemist ReputationManagement
Aug 25, 2026 -

Burien Toyota responded

Thank you for sharing your experience. We sincerely apologize for the inconvenience and the frustration caused by the delay. We understand why you’re disappointed that the oil change and alignment weren’t completed while the recall update was experiencing technical issues. We appreciate your patience and are glad our team was able to offer compensation and a complimentary alignment. Your feedback is important, and we’ll use it to improve how we handle situations like this moving forward.

August 23, 2026

I bought my 2025 Land Cruiser here. The salesman was knowledgeable and helped me get the Costco discount. I have owned the car a year and have had great service from Empty, Service Ma More

by Biker.Steve1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Empty Emptu and Matthew Gnuyen
Aug 23, 2026 -

Biker.Steve1 responded

Yes, this is my review and experience.

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