Burlington Chevrolet

the overall, friendliness, customer service and quality of work it defined this dealership. Burlington Chevrolet especially David Crawford for working real hard to make me satisfied and happy with the deal of work it defined this dealership. Burlington Chevrolet especially David Crawford for working real hard to make me satisfied and happy with the deal I was getting..David Crawford went extremely out of his way to satisfied me with my new 2012 Sonic.. My testimony is not giving up having faith and putting God first in everything that you do..I am a strong believer and I know God put good people my way to help me...I felt comfortable not pressure or obligated to buy..I want to thank you again for putting me in my new vehicle..... More

AWESOME JOB!!!! BEST DEALER I HAVE EVER WORKED WITH. BEST PRICE OUT OF 5 DEALERS BY FAR!!!! I WOULD USE THEM AGAIN MOST DEFANITLY!! QUICK SERVICE FROM DOOR TO DOOR 2 HOURS PRICE OUT OF 5 DEALERS BY FAR!!!! I WOULD USE THEM AGAIN MOST DEFANITLY!! QUICK SERVICE FROM DOOR TO DOOR 2 HOURS More

I asked about a 02 trans am I found on the web and nancy started out fine. She asked me for my info on my trade witch was great. I asked her two questions over email. Well it was two day and nothing. I started out fine. She asked me for my info on my trade witch was great. I asked her two questions over email. Well it was two day and nothing. I went and got a loan and planed a trip to go see and really just to go get the car. Its a long 500 plus miles away. So u asked her why she has sent responded. I also said that it just hard talking to dealers threw email cuz its hit or miss if they respond or care and that's one reason why I haven't found a car yet. I went out and took detailed pics of my car so I could show her the trade before hand. I asked her if she was ready for the info on my trade.and I got a email from her saying (remember I got a loan and planed a trip for this car) at this time its not possible to do bussness with you nd have good luck finding a car. wHAT just went down this nancy lady just told me to go away after I did all this and she knew I was doing this. I called the store and asked for a manager. The lady that answered the phone said what department in a realty rude voice. I went straight to voice mail. And haven't got a call since. I just gave up at that point and am looking for a car elves where. Don't go to these people they moss lead you and then treat you like xxxx. And stay away from nancy. More

I had a very good experiance at this car dealership. All the employees were very helpful and knowledgable, especially our salesman Todd Tabita and the sales manager Bobby. I would definitely reccomend this the employees were very helpful and knowledgable, especially our salesman Todd Tabita and the sales manager Bobby. I would definitely reccomend this dealership to others. More

I recently bought a slightly used car from Burlington Chevy. I was able to negotiate via email w/ Brad Marks prior to actually viewing/driving the car (bonus). Once we came to an agreement I went to take Chevy. I was able to negotiate via email w/ Brad Marks prior to actually viewing/driving the car (bonus). Once we came to an agreement I went to take a test drive. This dealership allows customers to drive w/o a salesperson which was nice. The next day I came in and signed papers. Soon after bringing the car home I found an issue that would prevent me from passing inspection. I called the VP, Gus, and he put me in touch w/ Mike. Mike and Gus assured me they would take car of the issue. Within a few days they came to my house to pick up my car and they left a loaner. They made the repairs and returned the car to my house. Overall, I'm very happy with this dealership's customer service. The staff is also very friendly. I would recommend Burlington Chevy to friends and family. Also, Joe in the service dept is A++ in my books. He would call w/ updates on my car when possible and he turned around the repair quite quickly. More

Vehicle was cheaper at another dealership. Purchased at Burlington because of Vince Ellzy. Very patient, understanding and knowledgeable. Would recommend him to family for purchases. Burlington because of Vince Ellzy. Very patient, understanding and knowledgeable. Would recommend him to family for purchases. More

After having followed a internet trade in services instructions I was informed by Brad, Used car Manager, that I had not done it correctly and the internet service did not want to buy my car. Aft instructions I was informed by Brad, Used car Manager, that I had not done it correctly and the internet service did not want to buy my car. After leaving the dealership I called the internet service and asked what I had done wrong. Their response was I had done nothing wrong. Their VIN interpreter does not decipher all VINS and since I entered a truthful review in their alternative process and had even provided the VIN, their offline vehicle review and appraisal, where something they still stood behind. They informed me that their notes indicated the dealer did not want to accept the vehicle and was looking for a way to not accept it. This conflicted with Brad, the used car manager's explanation that I had made a mistake and not entered the information correctly and that the service did not want my car. Brad repeated both rather publicly rather than speak to me in private. My frustration with this is I had driven down on a previous day to have them evaluate the vehicle and returned to complete the process. Now I would understand if they had indicated it was their decision not to accept the vehicle, or offered and alternative evaluation but I found Brad's delivery place and explanation wanting and question their level of honesty given the information from the internet service. When I asked if the trade in service could evaluate my entry they reviewed and confirmed it had more than enough information to accurately evaluate the vehicle and stood behind the trade in price. They helped me connect to a dealer who in turn was more than willing to buy my vehicle. More

Burlington Chevy was GREAT to me!! I had a horrible experience at another dealership, then I went to Burlington. Vince and Bobby completely took care of me and now I am the EXTREMELY HAPPY OWNER of a n experience at another dealership, then I went to Burlington. Vince and Bobby completely took care of me and now I am the EXTREMELY HAPPY OWNER of a new 2012 Chevy Equinox. More

When we arrived, Louis came to us very polite and friendly. He was patient with us and he brought me and my family step by step to buying the car. We also had very good attention from the rest of the friendly. He was patient with us and he brought me and my family step by step to buying the car. We also had very good attention from the rest of the staff at the dearlership. More

Customer Service was top notch. I went to do further research on purchasing a new chevrolet crew cab truck or a certified used vehicle. I used the internet to contact them at first and got a speedy and research on purchasing a new chevrolet crew cab truck or a certified used vehicle. I used the internet to contact them at first and got a speedy and professional response to my inquiry. I set up an appointment to look at a particular truck and was apprehensive to what I would find when I arrived in person. When I arrived the truck I came to see was not available in its stated form. It had been customized. I was a little disappointed but not overly upset. I was only coming in to do some shopping so was not heartbroken. Chris took it in stride and searched his inventory for trucks that would match my wants and needs. He went in the rain to find out the truck I would be interested in, and I was just shopping. I left the dealership with a new truck at a price I could not pass up and have no second guesses on my decision because of the professional staff at this dealership and the time and effort they put forth to satisfy me. I would recommend this team to all my family and friends to do their car business with. I will use them when I buy my next vehicle for my wife. More