Burlington Hyundai

The staff was excellent and made the buying experience easy and straightforward. In particular, salesperson Beth Grady was very responsive to all my questions and concerns, both in person and in follow-up easy and straightforward. In particular, salesperson Beth Grady was very responsive to all my questions and concerns, both in person and in follow-up emails. She promoted the product in a friendly, professional manner without being pushy. Overall, I was very pleased with my experience at Burlington Hyundai. More

Beth Grady was an exceptional sales person. She made the whole process so smooth and she was extremely helpful and friendly. She had all the answers to my questions. She responded quickly to my numerous e whole process so smooth and she was extremely helpful and friendly. She had all the answers to my questions. She responded quickly to my numerous emails and was very flexible with her time. I would definitely recommend her to anyone. More

I was looking for a Subaru Outback, mileage under 100k, I was looking for a Subaru Outback, mileage under 100k, priced approx 10k. Richard had the perfect car for me. It was being test driven then. He said I was looking for a Subaru Outback, mileage under 100k, priced approx 10k. Richard had the perfect car for me. It was being test driven then. He said it would be worth my time to wait for it to get back. I liked it & it fit my criteria, so Conrad went to work on financing. I was there most of the day, but left with it. I misunderstood some of the financing & it was immediately cleared up. Great job Richard & Conrad! Thanks to all. More

After doing a lot of research on new vehicles, we liked the look of the Hyundai Tuscon. My wife is a large woman and fitting comfortably in the drivers seat of a new vehicle is most important since this is the look of the Hyundai Tuscon. My wife is a large woman and fitting comfortably in the drivers seat of a new vehicle is most important since this is her car. Bill Monahan, Bill Kaepernik and Rich Trace, were very helpful in getting us into our Tuscon. Our overall experience in purchasing our new vehicle was an enjoyable one, and we would definately reccomend Burlington Hyundai to anyone looking to purchase a new car. More

Bill listened to our situation, got us quickly the information we needed to assess our options with Hyundai, and got us on our way. We were shopping with a sick child and an infant, so that understan information we needed to assess our options with Hyundai, and got us on our way. We were shopping with a sick child and an infant, so that understanding and expediency was a difference maker. We came back after making our decision and he was again quick to get us on our way and in our new Hyundai. Even coming to our home for plates, etc. More

THE FOLKS AT BURLINGTON HYUNDAI, WERE GREAT! THEY WERE THE FIRST FOLKS TO MAKE CONTACT WITH ME, WHEN I WENT ONLINE, WITH MY INQUIRIES ABOUT A NEW CAR, AT THE BEGINNING OF SUMMER; LIZ, MY INTERNET SALESPER THE FIRST FOLKS TO MAKE CONTACT WITH ME, WHEN I WENT ONLINE, WITH MY INQUIRIES ABOUT A NEW CAR, AT THE BEGINNING OF SUMMER; LIZ, MY INTERNET SALESPERSON, STAYED WITH ME, THROUGHOUT MY SEARCH, FOR THE CAR, I WANTED! THEY MET MY "BEST PRICE" EXPECTATIONS ON THE NEW 2011 SONATA LIMITED, IN CAMEL PEARL, I FINALLY CHOSE, AND, ALTHOUGH THEY DID NOT HAVE THE MODEL, IN THE SHOWROOM, THEY SEARCHED, AND FOUND IT AT A DEALER IN ANOTHER STATE, PICKED IT UP, AND DELIVERED IT BACK TO BURLINGTON, SO I COULD COME AND GET IT, WITHIN A SHORT PERIOD OF TIME! I TOOK THE FERRY ACROSS,ON FOOT, FROM PLATTSBURGH, AND LIZ, MET ME IN MY NEW CAR, AT THE FERRY LANDING! I HAD A CHANCE TO DRIVE THE CAR BACK TO THE SHOWROOM, WHERE I GOT TO MEET BILL, THE SALES MANAGER, AND RICH, THE FINANCIAL OFFICER. BECAUSE, THIS WAS MY FIRST TRIP TO THE SHOWROOM, THE PAPERWORK AND OTHER PROCEDURES TOOK A LITTLE BIT MORE TIME, THAN I EXPECTED, BUT I WAS ON MY WAY BACK HOME, IN DUE TIME. FOLLOWING MY TRIP BACK HOME, AND AFTER DUE DELIBERATION OVER THE WEEKEND, ON THE EXTRA WARRANTEE SERVICES, I HAD SIGNED UP FOR, ON FRIDAY, I DECIDED TO CANCEL SOME OF THE SERVICES OFFERED. UPON MY REQUEST FOR A CHANGE IN OUR AGREEMENT, BILL AND RICH, WERE VERY ACCOMODATING AND RESPECTFUL, THANKFULLY, AND AFTER, A QUICK TRIP BACK TO BURLINGTON, AND MEETING WITH RICH, I RETURNED HOME, WITH A BRAND NEW REVISED CONTRACT, AND DEEP SATISFACTION AND RELIEF, WITH THE WAY THE WHOLE AFFAIR WAS HANDLED! THEIR FRIENDLINESS AND PROFESSIONALISM WAS REFRESHING, AND I WOULD RECOMMEND THEM TO ANYONE, FROM THE NEW YORK SIDE OF THE LAKE, WHO IS INTERESTED IN A NEW CAR! More

My experience with Burlington Hyundai was great. I really liked my sales rep Ryan Bessery-he was outstanding. As a busy, single mother, my time is limited. I felt that the process was thorough and q really liked my sales rep Ryan Bessery-he was outstanding. As a busy, single mother, my time is limited. I felt that the process was thorough and quick, which I really appreciate! A lot of the negotiating and communication was done via email-this was especially helpful, as I was able to work out the details of my lease while at work. Not a lot of others have offered this, and it sets Burlington Hyundai apart from the rest. Ryan was great in that he was eager, yet not "pushy." I did not feel like I was getting pushed around or given the run-around-his approach and business sense was a perfect fit for me. Bill was also outstanding, and very friendly and approachable. He was readily available at all times (even while he was traveling). I would absolutely recommend this dealership to everyone that I know, and will do so going forward. Lastly, I love my new car! It is wonderful, and I am confident that Burlington Hyundai will continue to provide excellent service throughout my lease. I can't believe how great my new car is! Thank you. P.S. Ryan should get a raise! Sincerly, Julie McDonough More

I had an absolute terrible experience with Burlington Hyundai. At first, everything seemed great - Beth was extremely friendly and semi helpful. We test drove a car that I fell in love with but knew wa Hyundai. At first, everything seemed great - Beth was extremely friendly and semi helpful. We test drove a car that I fell in love with but knew was out of my price range - after an hour of back and forth with numbers they very generously made me an offer I couldn't refuse. Everything was great and exciting - I was even on the computer switching my car insurance. Then Beth came over and very nonchalantly told me she made a mistake with the vehicle price and couldn't offer me what they just had 5 minutes earlier. I was about to purchase my dream car for a price I could absolutely afford and all I got was an "I'm so sorry". They didn't even offer to work with me further since they made the mistake. I walked out carless and will never do business with them in the future - nor will any of my friends and family members. More

Richard was really helpful and worked with us to get a good trade-in on our old car, and was very understanding of the type of vehicle we were looking for. He was also very accommodating in arranging the good trade-in on our old car, and was very understanding of the type of vehicle we were looking for. He was also very accommodating in arranging the most convenient method and schedule for payment on the car. More

Salesperson was very friendly and service was prompt. The reason that I have given these ratings that I have given is because Subaru was the only car dealership that was willing to come and pick me up from m reason that I have given these ratings that I have given is because Subaru was the only car dealership that was willing to come and pick me up from my home to take me out for a test drive. This was very important to me because I was really in need of a car but I had no way to actually get to the car dealership. More