Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Burlington KIA
Burlington, NC
321 Reviews
Welcome to Burlington Kia, your locally owned destination for trusted automotive sales and service excellence. Visit us at 2149 Hatchery Rd, Burlington, NC, call 336-396-0608, or online at www.BurlingtonKiaNC.com.Explore the full lineup of new Kia vehicles, all backed by Kia’s unmatched 10-year/100,000-mile warranty. Our pre-owned inventory includes Certified Pre-Owned Kias with factory-backed protection, plus a wide range of carefully inspected vehicles from all brands, each rigorously tested for quality and reliability. Get the most for your trade – we offer top-dollar appraisals on all makes and models. We’ll buy your vehicle even if you don’t buy ours! Experience the Burlington Advantage: transparent pricing, exclusive perks, fast approvals, and personalized service that put you first. Our factory-trained technicians service all makes and models. Financing for all credit types through 25+ trusted lenders makes ownership simple and stress-free. Burlington Kia – Take the Journey, Leave with the Advantage!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 321 reviews
Verified Customer
June 19, 2026
Chekeria was a helpful salesperson and gave us her full attention, and was efficient and knowledgeable about everything. I will definitely come back to buy another car from her! attention, and was efficient and knowledgeable about everything. I will definitely come back to buy another car from her! More
by nathanielnyla
Employees Worked With
Chekeria
June 19, 2026
Good service WILL be returning for next service. I was made aware that the Durham Kia sold me a new car with a patched tire. Not happy at all about that. I was made aware that the Durham Kia sold me a new car with a patched tire. Not happy at all about that. More
by donaldlwilkins
Employees Worked With
Jax T
June 17, 2026
I don't think it's right to know you have a fuel pump problem between 2016 and 2019 model and you don't do a recall but you put a 5-year warranty on it and then you have mileage to it that is wrong it co problem between 2016 and 2019 model and you don't do a recall but you put a 5-year warranty on it and then you have mileage to it that is wrong it cost me $1,100 and I will never buy another Kia ever since I bought since 2000 never had I had a fuel pump to fail even at $245,000 Mi on my 2008 Kia Optima this is wrong to your customer this is the worst car that I have ever bought from Kia the craftsmanship has gone downhill look at all the service that's been done had to put new tires on at 15,000 miles had to buy a spare tire and hardwire had to get headlights both replaced now I got to split over the passenger side airbag and you think I really want to buy another Kia Optima no way not as much problems I had with this one have a good day More
by jlove15
Employees Worked With
Jackie
June 17, 2026
Great service and I will recommend Kia in Burlington to friend and family in the future. friend and family in the future. More
by darren.thurman
June 12, 2026
Awesome customer service and quality service. The service appointment was quicker than expected and I was totally satisfied. The service appointment was quicker than expected and I was totally satisfied. More
by gale.noble
June 10, 2026
Was very pleased with my interaction with everyone at the dealership, especially my salesman Howard Tucker. He made the transition from my old car to new one easy, thanks again everyone... dealership, especially my salesman Howard Tucker. He made the transition from my old car to new one easy, thanks again everyone... More
by dg5462
June 08, 2026
Very professional,clean and friendly dealership. Wouldn't go anywhere else to have my car serviced. Wouldn't go anywhere else to have my car serviced. More
by chel0029
