Burlington KIA

I recently purchased a car from Brad Doele at Burlington Kia and was so pleased with the staff and the environment. They were friendly, polite and worked hard to get me just what I wanted. It was as stre Kia and was so pleased with the staff and the environment. They were friendly, polite and worked hard to get me just what I wanted. It was as stress free as car shopping could be. More

Stay away from Gary Abrams He never showed us anything about the car we had brought from Kia we had the car for 3 months and found damage under the hood from some kind of animal called Kia International t about the car we had brought from Kia we had the car for 3 months and found damage under the hood from some kind of animal called Kia International they Refused to help us . this was the 3 car I had gotten from them I can't even rate them because it was so Poor More

Brian Bonner was a great salesman. Went over all the features, which there were a lot of in an easy, knowledgeable way. Helpful and explained all the options. features, which there were a lot of in an easy, knowledgeable way. Helpful and explained all the options. More

Burlington KIA accepted the Kelley Blue Book value for my vehicle. They wrote in emails that that would be the price they would pay and to consider my vehicle sold. When we got there they understandably want vehicle. They wrote in emails that that would be the price they would pay and to consider my vehicle sold. When we got there they understandably wanted to see the vehicle and said afterword that the best they could do was about 65 % of the original price. They did not find anything wrong with the vehicle but complained that KBB must be wrong. Another dealer also used KBB and honored the price. Stay away from Burlington KIA More

Basically, the problem we encountered was with a certain person in the service department., Frank Menc..... in reality, people can be a reflection of a business. We always had all our needs handled in the s person in the service department., Frank Menc..... in reality, people can be a reflection of a business. We always had all our needs handled in the service department without incident. This time, it was so distressing as Frank was dismissive of our problem. We had dealt with him for 3 months over a replacement part that was to solve our problem. He treated my husband unprofessionally, and would not give him correct information to solve the problems. We had to go to an outside mechanic, who solved our problem immediately. we incurred a $200.00 charge. This is poor customer service. More

Initially I was content with Kia. Problem developed when I had to deal with a particular Service manager, Frank. His demeanor was dismissive and he would not assist me with a solution to my problem, namel I had to deal with a particular Service manager, Frank. His demeanor was dismissive and he would not assist me with a solution to my problem, namely failing state inspection for 3 months related to a faulty computer. They replaced the part, but he would not accept inspection station’s solution to problem. He rude to me and said go complain to whomever. I need my car, and I need someone to intervene.Help. More

STAY AWAY!! This dealership practices in bait and switch! Do not buy here. I tried to buy a used car from them that was on their lot and they would not sell me the car at their full advertised asking price. Do not buy here. I tried to buy a used car from them that was on their lot and they would not sell me the car at their full advertised asking price. Said it was mistake on web site and car was auction car. I said that “as is” was fine. Still no luck. More

I bought a car from kia. It was the best move I could have made Jonathan and the sales crew are so nice I will always send my friends here have made Jonathan and the sales crew are so nice I will always send my friends here More

purchased 2021 Sportage today Fine experience as always we love guys.This is the only cardealer we have purchased from for last 15 years and 5 star every time Bob and Patricia Hibbs Hamilton NJ we love guys.This is the only cardealer we have purchased from for last 15 years and 5 star every time Bob and Patricia Hibbs Hamilton NJ More

I would like to say thanks to Burlington Kia for having sale people like Brian Bonner. Brian listen to what I wanted, and went to work on the matter. Brian, got me the Kia Sportage that I wanted at a pric sale people like Brian Bonner. Brian listen to what I wanted, and went to work on the matter. Brian, got me the Kia Sportage that I wanted at a price that I could afford, me being a Senior Citizen on a fix income. Thank You, Brian, for being a wonderful salesman. Will I, be coming back? Yes, absolutely, and I will recommend Brian to friends and family. More