Burlington KIA

11/4 I am not happy with the dealership charges 100.00 more for remote control starter. I asked Frank to work with me, and he wasn't listening and very rude. Anthony i give 5 stars he is very courteous a more for remote control starter. I asked Frank to work with me, and he wasn't listening and very rude. Anthony i give 5 stars he is very courteous and honest. I called the company who installed the remote control starter my 2nd Kia i still paid 450 and and was quoted 350.. I went back for oil change and was told I would have to pay 44.oo for tie rotation so didn't use my free oil change. I was told brakes needed to be replaced and roughly 500 to fix socket. I went and had a second opinion and found out that brakes are fine but right axle is leaking then fuse was changed and sockets are fixed. Free of charge. I called Frank and explained the conversation and I needed my axil fixed inder warranty I was informed to drop off but I would have to go home and couldn't wait? I explained I would have to wait. Absolutely not. Response from the owner2 months ago Hi Kathy, we are sorry to hear that your last service visit was unsatisfactory. Customer satisfaction is our top priority, please contact me at (609) 531-0771 More

Got multiple mailers in saying they have the vehicle exchange program where they'll pay off what you owe and get you in a new car for the same price or less and even shows your payoff estimate which was exchange program where they'll pay off what you owe and get you in a new car for the same price or less and even shows your payoff estimate which was right on. Called them asking if everything was good with the our current car that they'd actually get us in a new one for the same price or less and they understandably said they can't guarantee anything without seeing the car. Went there with our mailer, and car. Test drove the new car and then they come back saying we owe 5000 more than they're willing to give us and won't give us an answer on why they can't match what it says on the mailer. Car is in great shape with average miles and no scratches or dents. Clearly just a move to try and get people in the door with no intentions of following through. More

since the moment we arrived everyone was professional and helpful. they took their time to listen to our needs and at the end we got what we wanted. i would recommend this dealer to anyone who needs a car. helpful. they took their time to listen to our needs and at the end we got what we wanted. i would recommend this dealer to anyone who needs a car. More

If you are looking for a car, find Brad Doele, he is the kindest person I ever worked with and he was very kind to my needs. kindest person I ever worked with and he was very kind to my needs. More

Excellent Service! Brad Doele is the Best ! He helped me get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask fo get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask for Brad! More

Excellent Service!! Brad Doele is the Best!! If you are looking for a new car he is your man! He put me in a 2021 Kia Sportage Nightfall edition. I love it!! Thanks Brad! looking for a new car he is your man! He put me in a 2021 Kia Sportage Nightfall edition. I love it!! Thanks Brad! More

Excellent Service! Brad Doele is the Best ! He helped me get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia, ask f get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia, ask for Brad. The whole experience was perfect in every way! This is my 3rd lease at Burlington Kia, I will be back! More

Excellent Service! Brad Doele is the Best ! He helped me get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask fo get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask for Brad. More

The experience with sales manager Joe Pete in finance and salesman Gary was professional and pleasant. I would recommend this dealership to anyone looking for their next Kia. salesman Gary was professional and pleasant. I would recommend this dealership to anyone looking for their next Kia. More

I had a vision of exactly what I wanted and my salesmen Brad made it happen. Duane spent all day calling around until they found a stinger with all my requirements and got it to me. I couldn't have been ha Brad made it happen. Duane spent all day calling around until they found a stinger with all my requirements and got it to me. I couldn't have been happier. Duane in financing was also a great help walking me through my options and explaining my lease. I have been leasing kias for about 10 years but this is my first time working with this dealership but I will definitely go back again when my lease is up. More