Burlington KIA

Excellent Service! Brad Doele is the Best ! He helped me get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask fo get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask for Brad! More

Excellent Service! Brad Doele is the Best ! He helped me get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask fo get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia ask for Brad. More

Excellent Service! Brad Doele is the Best ! He helped me get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia, ask f get into a brand new 2021 Kia Sportage Nightfall edition. He is very patient and was very informative. Next time you are looking for a new Kia, ask for Brad. The whole experience was perfect in every way! This is my 3rd lease at Burlington Kia, I will be back! More

The experience with sales manager Joe Pete in finance and salesman Gary was professional and pleasant. I would recommend this dealership to anyone looking for their next Kia. salesman Gary was professional and pleasant. I would recommend this dealership to anyone looking for their next Kia. More

I had a vision of exactly what I wanted and my salesmen Brad made it happen. Duane spent all day calling around until they found a stinger with all my requirements and got it to me. I couldn't have been ha Brad made it happen. Duane spent all day calling around until they found a stinger with all my requirements and got it to me. I couldn't have been happier. Duane in financing was also a great help walking me through my options and explaining my lease. I have been leasing kias for about 10 years but this is my first time working with this dealership but I will definitely go back again when my lease is up. More

Excellent service!!! Gary was great!!! Pete was top knotch!!! Any one looking for a car, I'm sending them to Burlington Kia!!! They're awesome!! knotch!!! Any one looking for a car, I'm sending them to Burlington Kia!!! They're awesome!! More

Super easy and accommodating experience with Gary Abrams. Very clean facility, with a great selection of used and new vehicles. Left happy with a new to me car! Very clean facility, with a great selection of used and new vehicles. Left happy with a new to me car! More

We decided to head over to Burlington to look at the brand new Kia Telluride. It was our first time at the dealership & we went in ready to buy. We were lucky enough to meet with Brad who from the begin brand new Kia Telluride. It was our first time at the dealership & we went in ready to buy. We were lucky enough to meet with Brad who from the beginning took an interest in what we were looking for in a new Kia. Brad was personable & had an answer for every question we threw his way. It was definitely a plus that he guided us through the whole process from test drive, Kia UVO hookup, to the financing & he even stayed after hours so we were able to complete all the proper paperwork. Peter also made the whole financing process so easy! We would definitely recommend Kia of Burlington if you are looking for a new car & would 1000% recommend asking for Brad to help guide you along the way! More

This has been the easiest and most transparent process I’ve ever had buying a new car. Dane DiPaolo and Gary Abrams were prepared for our arrival and ready to take care of us! Jean Claude was excellent an I’ve ever had buying a new car. Dane DiPaolo and Gary Abrams were prepared for our arrival and ready to take care of us! Jean Claude was excellent and fast with the appraisal of our trade in and worked seamlessly with sales! My wife is pleasantly surprised with the process! Definitely recommend Burlington Kia and Dane and Gary! More

Some words of warning based on my most recent visit: -They charged $50 in labor to replace two air filters. They noted that it would "only take about ten minutes!" So that's $50 for 10 minutes' visit: -They charged $50 in labor to replace two air filters. They noted that it would "only take about ten minutes!" So that's $50 for 10 minutes' work, plus the cost of the filters themselves... -They did not include the labor costs when they quoted me for the air filters, even though I asked for the total cost. -My invoice said I "declined recommended maintenance" because I didn't shell out $10 for "car deodorizer," aka air freshener spray. I had to speak with the manager to get the "declined recommended maintenance" line struck from my paperwork. -I also let the manager, Frank, know that the cashier and another employee were within six feet of me chatting for an extended period of time with their masks pulled down under their chins, and that employees were pulling their masks down and failing to maintain social distancing at the main customer service desk as well. He told me that wearing masks is "a matter of opinion." In fact, it is a matter of executive order in NJ. -The manager also said that he "can't be held responsible for the actions of others." I pointed out that that's literally his job, to supervise others, enforce policies, and oversee his department. I told him that I strive to take accountability for those who report to me at my job, because it's what a manager should do. He responded, "Oh really? What do *you* manage?" questioning me personally rather than stepping up and taking responsibility for his own team and the safety of his customers. -I had to wait for over 30 min to get my payment processed due to the fact that the cashier didn't know what she was doing. -Throughout all of this, they left my car running without telling me. (I had told them when I came in that I was a little low on gas, and they said not to worry, that it wouldn't be an issue since it was just an oil change. If my friend hadn't noticed the car running it would have run clean out of gas while I waited.) -They did not mention that my rear brakes were getting low; I found out after I had left the dealership when I reviewed the vehicle inspector's notes. -Frank did credit me the cost of an air filter for my trouble, but when you're charging $50 for ten minutes of work that honestly doesn't feel like much of a gift. More