Burns Ford

The service was quick and everyone was friendly. I always have a good experience when bringing my car into Burns Ford. I would recommend Burns to my friends. have a good experience when bringing my car into Burns Ford. I would recommend Burns to my friends. More

prompt, attentive, and very friendly. Set up an appoinment over the interenet and I was called almost immediately. The price was very reasonable, my service was free so this was my first to pay. Ex appoinment over the interenet and I was called almost immediately. The price was very reasonable, my service was free so this was my first to pay. Excellant! More

My experience at Burns Ford in Lancaster was pleasing! I am writing on behalf of my husband and myself as his wife.I have never been very good at making decisions, therefore it took us several days to make am writing on behalf of my husband and myself as his wife.I have never been very good at making decisions, therefore it took us several days to make this purchase, simply because my husband values my opinion.Also because he doesn't hear well and has limited education. In so doing we were not harrassed into trying to make a quick decision. All the associates were ready and willing to answer any questions we had and to listen to my concerns of making payments and trading vehicles!They were also very understanding and helpful in explaining things to my husband. Thank you for your service and friendly atmosphere. My husband has always been a Ford man, and I also realize ford didn't take the buyout when things got tough! We along with so many other people are struggling, but really needed better gas mileage when we visit family in Virginia! Thanks again! I certainly hope this answers the whys to our experience at Burns Ford! Oh and Mr Robert Burns was also so very helpful, it really meant a lot to be able to talk to the owner! More

Mr. Jones was honest and up front with my wife and I from the very start. There was no hassle and the price exceeded our expectation. My wife and I do our homework when it comes to purchasing automobiles. I the very start. There was no hassle and the price exceeded our expectation. My wife and I do our homework when it comes to purchasing automobiles. I purchased my first new truck from Burns Ford back in 1998 and it has over 270,000 miles on it with a lot of good memories. I have never been disappointed with Burns Ford. I work as a Family/Pediatric Nurse Practitioner and I will encourage my patients, friends, family, and you to visit Mr. Jones and the Burns Family for a great deal! More

Jon, Paul, Seth and Al really do a wonderful job with their customer service. My favorite person to deal with is Jon, he is great at his job- ( i hope ya'll are able to give him nice employee benefits or their customer service. My favorite person to deal with is Jon, he is great at his job- ( i hope ya'll are able to give him nice employee benefits or a raise so you can keep him- finding great help is hard now days and he would be missed.) Also Al is great too. He is more than willing to take you to your work or pick you up if you need a ride while they are working on your car. I will keep bring my car back to Burns cause these guys are great. More

This is the second vehicle we have purchased from the Burns Dealership in Lancaster South Carolina. Our experiences on both occasions was very pleasant. Gene Faulkenberry treated us like his next door Burns Dealership in Lancaster South Carolina. Our experiences on both occasions was very pleasant. Gene Faulkenberry treated us like his next door neighbor and went the extra mile to give us the best deal on a vehicle. We never felt like he was just trying to make a sale. He helped us get into the vehicle that we wanted without the "let's make a deal" feeling that most car dealerships use on customers. Once we picked the car we wanted and came to an agreement on price we then went into the finance office where once again we were met with a very professional Ford member and treated with respect and great service. We have been through many dealerships over the course of our lifetime and we can honestly say that the Burns Team has been one of the best! More

Everyone treated me as though my business with them was very important. They were extremely polite,friendly, and professional. They had accurate records of my previous visits and knew exactly what my car n very important. They were extremely polite,friendly, and professional. They had accurate records of my previous visits and knew exactly what my car needed. More

They found exactly what I wanted at the best price without a song and dance. There was no need to buy options that I didn't want or get a color that wasn't my first choice. I don't see how other dea without a song and dance. There was no need to buy options that I didn't want or get a color that wasn't my first choice. I don't see how other dealers around Charlotte stay in business. More

Thanks for everything you did in getting us the best price in south and north Carolina. I checked every car dealer around and made one call too your dealer ship and got the best price right from the sta price in south and north Carolina. I checked every car dealer around and made one call too your dealer ship and got the best price right from the start . It was just a great overall exsperiance. Thanks a lot. More

I give this dealership a perfect score. We were trying to surprise our daughter with a new car. She knew exactly what she wanted and we found it on line at Burns. I called the next morning and spoke to surprise our daughter with a new car. She knew exactly what she wanted and we found it on line at Burns. I called the next morning and spoke with Levi Jones. Within a couple of hours everything was handeled over the phone and they were on their way to Evans, Ga to deliver our daughters new Ford Escape. The delivery was made and we were able to surprise her. We had a small window of time to get this done and Mr. Jones at Burnes made it possible. Thank you all for everything . More