Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Burns Ford
Lancaster, SC
373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
373 Reviews of Burns Ford
October 04, 2016
BEST FORD DEALERSHIP ONLY FORD DEALER MY BROTHER AND I DEALER WITH. GIVE THE BEST AMAZING DEALS. PURCHASED THREE VEHICLES FROM BURNS FORD. SUPER DUTY, EXPLORER , FOCUS, TH ONLY FORD DEALER MY BROTHER AND I DEALER WITH. GIVE THE BEST AMAZING DEALS. PURCHASED THREE VEHICLES FROM BURNS FORD. SUPER DUTY, EXPLORER , FOCUS, THANK YOU MR. ROBERT BURNS , DANNY PHILBECK, AL TWEEDT, BRIAN HEFFERNAN, SETH MILLER. ART H. MICHAEL H. More
by Hirt
Employees Worked With
BRIAN HEFFERNAN, MR. ROBERT BURNS OWNER, Al Twedt, Danny Philbeck
Helpful August 23, 2016
great guys and work After being taken by another dealer...they were honest and gave me options. I would recommend them. They are honest and did great work why wouldn't yo After being taken by another dealer...they were honest and gave me options. I would recommend them. They are honest and did great work why wouldn't you. Awesome thanks for helping me and making me feel like you cared about my concerns. More
by Doreen E
Employees Worked With
Also Dennis was a great help., Tim Chandler
June 28, 2016
Love those Guys! Robert, Danny,Freddy,Carl,Kim,Randy, Danny,Seth,Service Department, Mike, and Al are the Best people Burns Ford can ever have! They let me shop ca Robert, Danny,Freddy,Carl,Kim,Randy, Danny,Seth,Service Department, Mike, and Al are the Best people Burns Ford can ever have! They let me shop cars half of the day before I decided......and that is PATIENTS!!! They were not pushy or haggling around me, they were there when I needed them.... BEST SALES, SERVICE AND CUSTOMER SERVICE AROUND! GREAT JOB GUYS! More
by LOVE THE STRAIT DRIVE
Employees Worked With
Al Twedt, Freddy Ivey, Kevin Padgett, Brian Heffernan, Carl Raffaldt, Seth Miller, Danny Ferguson, Randy Roberts, Ricky Lane
June 21, 2016
Awesome All Around! We were looking to purchase a 2017 Ford Escape. We tried to purchase through 5 other dealers with no luck, it seemed as if no one was eager to sell us We were looking to purchase a 2017 Ford Escape. We tried to purchase through 5 other dealers with no luck, it seemed as if no one was eager to sell us a car. Then we found Burns Ford, and the rest of history! This was the BEST car buying experience we have ever had. There were no issues with buying our new escape, everyone seemed to love their jobs and were very knowledgeable. When we got there to finish up the sale, our car was actually in the showroom...that was pretty sweet. We literally got to drive it out the front door...well, they drove it out the doors but you get it :-) I will definitely refer friends and family to Burns Ford!! Thanks guys! More
by kristenp
Employees Worked With
Freddy Ivey, Carl Raffaldt, Randy Roberts
May 22, 2016
Outstanding Experience I purchased a 2016 Explorer Platinum from Burns. David was clear and upfront with their pricing through e-mail. I shopped around and they beat my loca I purchased a 2016 Explorer Platinum from Burns. David was clear and upfront with their pricing through e-mail. I shopped around and they beat my local dealer on price by enough that I made a 2 hour trip to SC from NC. Although I bought based on price, I was very impressed with the ease and speed of the transaction. Their customer service is outstanding. Randy followed up immediately on my pre-sale questions, and he greeted and helped us right away when we arrived at the dealership. Freddy made the paperwork fast and efficient with no surprises. Seth showed us all the features on the car in full detail. No one knows a Ford product better than this guy! We were in and out of the dealership in under an hour. If you deal with Burns you will be impressed and fully satisfied with all employees. Great job Burns! More
by Tony Lancaster
Employees Worked With
David Dietz, Freddy Ivey, Seth Miller, Randy Roberts
April 15, 2016
Awesome Excellent Dealership Purchased 2016 F350 Crewcab from Salesman Brian got the best price and deal than any other Ford dealers in South Carolina. Mr. Burns and his staff ar Purchased 2016 F350 Crewcab from Salesman Brian got the best price and deal than any other Ford dealers in South Carolina. Mr. Burns and his staff are awesome. Al Twedt & Brian Heffernan are amazing and outstanding. More
by Hirt
Employees Worked With
Al Twedt, Brian Heffernan
April 15, 2016
Awesome Service Dept. Awesome Service Department, have my brothers F150, my wife's F150 and my F350 Serviced here. My nephew bought a Car new from this dealership. the Awesome Service Department, have my brothers F150, my wife's F150 and my F350 Serviced here. My nephew bought a Car new from this dealership. the Best Ford Dealership in South Carolina ever. More
by Hirt
Employees Worked With
Ryan Faile, Al Twedt
February 23, 2016
Service sub par The sales process was great (not pushy and willing to negotiate). However, once the truck was purchased the experience went down hill.The truck was no The sales process was great (not pushy and willing to negotiate). However, once the truck was purchased the experience went down hill.The truck was not detailed to standards.Service for getting a few missing pieces took over 2 months. They offered to pick up my vehicle to program the key, but were 45min late on the pick up time.Requested the truck to be detailed while it was at the shop, but never was. More
by luke011
Employees Worked With
Brian Heffernan, Danny Philbeck
December 18, 2015
Finance very kind,great personal,,,he care for us like famil Unbelievable people look very very nice Levi and freddy ,, easy deal with merry Christmas ,,, Levi outstanding personnel ,, Freddy Ivey gentleman unde Unbelievable people look very very nice Levi and freddy ,, easy deal with merry Christmas ,,, Levi outstanding personnel ,, Freddy Ivey gentleman understand why it's friendly Freddy finance More
by Mitchshoog,greatpeople
Employees Worked With
Levi Jones, Freddy Ivey, Carl Raffaldt
December 06, 2015
Great Service The associates were very friendly and willing to assist me. Kevin is wonderful and really concerned with helping his customers. He manages to work wit The associates were very friendly and willing to assist me. Kevin is wonderful and really concerned with helping his customers. He manages to work with and help everyone that I've seen him come in contact with. More
by Johns76
Employees Worked With
Kevin Padgett, Seth Miller
