Burns Honda

Dealer prep Very smooth buying process from salesman to finance dept. My only complaint would be about the dealer prep. They did a nice job on the finish, even th Very smooth buying process from salesman to finance dept. My only complaint would be about the dealer prep. They did a nice job on the finish, even though the 12” scratch on the hood is still visible. The front floor mats were filthy and loaded with dirt. I vacuumed and shook the mat out and then washed them with a brush and garden hose. Tons of suds and some dirt came out and after they dried looked good. Prep team could have done a better job. The alloy wheels had some black film on them and there were spots on the lower body plastic trim, obviously slung off from the wheels. The black film was on the undercarriage, probably some kind of preservative. Cleaning those spots off and detailing the body trim will be my next job. The prep was the negative aspect of this purchase. I can’t recall the finance reps name. Sorry, he was very helpful. More

Dealer worked with me to get the car I wanted The dealership worked with me to get the car I really wanted at a price I could afford. They do not do a hard sell at any time The dealership worked with me to get the car I really wanted at a price I could afford. They do not do a hard sell at any time More

Recently purchased a Honda Fit I purchased a 2018 Honda Fit at Burns Honda last week. I was able to trade in my vehicle at a fair price, and purchase my new car with excellent finan I purchased a 2018 Honda Fit at Burns Honda last week. I was able to trade in my vehicle at a fair price, and purchase my new car with excellent financing options with Nicole. Brian Young was wonderful and thorough with his explanations and demonstrating the differences between the models. I appreciated his patience with explaining the many features and ultimately making the buying experience a pleasurable one. I highly recommend this dealership. More

Excellent Service Frank Yedwab provided an excellent professional customer service for me during my new leasing. He is very knowledgeable and shows everything in detail Frank Yedwab provided an excellent professional customer service for me during my new leasing. He is very knowledgeable and shows everything in detail and answers every questions patiently. More

I love this dealership. The service as great. We love our salesman Harry Cava. He is so nice and respectable. And he loves ducks. They were very helpful and super nice The service as great. We love our salesman Harry Cava. He is so nice and respectable. And he loves ducks. They were very helpful and super nice More

Best car buying experience I've had This is our fifth car buying experience, and Bill and the other folks at Burns Honda made it extremely painless and we walked away very satisfied. We This is our fifth car buying experience, and Bill and the other folks at Burns Honda made it extremely painless and we walked away very satisfied. We're new to the area, and Burns was our first stop to look at Certified Pre-Owned Odysseys that were 1-3 years old. The first one Bill showed us was immaculate, had more features than we were originally looking for, and ultimately, was better priced based on what else we had planned to look at. We've had the car for a week, and its been great. More

Overall the experience was awesome for a first time buyer I'd like to be as non biased as i can with this review and hope it can help people and Honda to develop even more with it's customer's experiences. Th I'd like to be as non biased as i can with this review and hope it can help people and Honda to develop even more with it's customer's experiences. The initial phone call previous months ago started fresh, appealing and the salesman was eager to attend to my needs. This blossomed into detailed questions that I could say were answered in a timely, accurate fashion give or take a few bumps on the road. I'll admit the price negotiation was a bit rough and stressful however I understand the dealership's goal to make a profit but honestly I really felt i could have gotten a better price. Test driving the car with Brian was an educating experience and it helped me make my decision a lot quicker. I felt he was hands on to my buyer inquiries and rants and somewhat eased my mindset at that time, albeit the manager that followed after was direct and stern and I felt could have been a bit more accommodating. I'm still in the post care treatment of our deal at this time and I'm pleased to truly continue this relationship. Today I met another helpful person by the name of John in service who again genuinely helped me with my ideas on enhancing my ride. Bottom line I came in with the understanding that no true dealership is perfect so I was patient with the flaws but also greatly appreciated the effort spent in my ongoing relationship. I love the car and More power to you Burns Honda! More

ALWAYS A GREAT EXPERIENCE BOTH IN SALES & SERVICE. I HAVE HAD HONDA VEHICLES FOR WELL OVER 20 YEARS. THEY WERE ONLY SERVICED BY HONDA. DEEPLY SATISFIED ON ALL FRONTS. IT WAS A PLEASURE TO DEAL WITH I HAVE HAD HONDA VEHICLES FOR WELL OVER 20 YEARS. THEY WERE ONLY SERVICED BY HONDA. DEEPLY SATISFIED ON ALL FRONTS. IT WAS A PLEASURE TO DEAL WITH AN ESTABLISHED FIRM. WOULD NOT HAVE IT ANY OTHER WAY. SALES REP, SAUL DRATMAN WAS A TREMENDOUS HELP WITH THE LEASE. TOOK HIS TIME ANSWERING ALL MY QUESTIONS. THIS IS MY FIRST TIME LEASING AN AUTO AND SAUL WAS A BIG HELP. I DON'T THINK ANYBODY COULD HAVE DONE IT BETTER. More

New lease I renewed a lease on my 3rd honda from Burns Honda. The process was easy . Ed Altman is a an excellent sales person to deal with during the car buyi I renewed a lease on my 3rd honda from Burns Honda. The process was easy . Ed Altman is a an excellent sales person to deal with during the car buying experience. More

Honda Accord Purchase So, this is the 2nd time in some years I purchased a vehicle from Marlton Burns Honda. The most recent in this month of March in which I walk into the So, this is the 2nd time in some years I purchased a vehicle from Marlton Burns Honda. The most recent in this month of March in which I walk into the dealership on a Monday morning, a few days after coming in on a random Saturday and I felt like the interaction with most of the salespeople was a little awkward, Maybe they didn’t have their coffee so i’ll give them the benefit of the doubt. That soon changed once they realized that I was serious about purchasing a vehicle. Raymond Kollman and Bill (don’t remember his last name but an older gentlemen) were great to work with and explained everything fully the evening that I picked up my car up. im not sure if I would refer anyone else to the dealership if Ray and Bill didn’t work there. Just my thoughts. More