Burns Honda

Very Responsive I contacted Burns when shopping around for my 2015 CR-V. Mark was very responsive, followed-up many times, and worked with me on a good deal. I ende I contacted Burns when shopping around for my 2015 CR-V. Mark was very responsive, followed-up many times, and worked with me on a good deal. I ended up buying my car elsewhere, but was compelled to write a review. More

Great no-nonsense sales experience Dealt w/ Adam Wjonar and the Sales Mgr (Don) for a 2015 Accord EX. They were courteous, no-nonsense, treated me fairly and were respectful of my pric Dealt w/ Adam Wjonar and the Sales Mgr (Don) for a 2015 Accord EX. They were courteous, no-nonsense, treated me fairly and were respectful of my pricing goals. They asked what features I wanted and matched me with the features/options I wanted at a fair price and didn't waste my time with a lot of back and forth and trying to switch me to another model or other options. Honda's financing is superior to other manufacturers. After the sale, Adam took his time with me going through all of the features for operation of the car, with its new technology and both followed up to make sure I like the vehicle. Great sales experience! LG More

Wonderful Experience My husband and I just leased a 2015 Honda CR-V, and we had a great experience! Our sales adviser, Ed Altman, was great to work with. He made the proce My husband and I just leased a 2015 Honda CR-V, and we had a great experience! Our sales adviser, Ed Altman, was great to work with. He made the process very quick and efficient. We also worked with Nicole McNamee, who was also very pleasant and easy to work with. Overall, we are very happy and can't say enough great things about our experience! We would definitely recommend Burns Honda!! More

Delightful experience. Ron Marchesani was pleasant from greeting to end of purchase. He made my trade-in easy and stress free. His follow-up call was also appreciated. Th Ron Marchesani was pleasant from greeting to end of purchase. He made my trade-in easy and stress free. His follow-up call was also appreciated. This was my third purchase at Burns. I expected professionalism and I received it. Thanks Ron for a job well-done! Bobbi Costigan More

Unprofessional sales manager I had been to Burns Honda for a new CRV EXL, they had a very good collection of choices to choose from. I was very excited to do business with them. W I had been to Burns Honda for a new CRV EXL, they had a very good collection of choices to choose from. I was very excited to do business with them. We started dealing with the sales person Mike Madden. He is a pleasure to be around and talk to. Except, when we started negotiating on the final price for the car, the manager Michael Dibiaso was very rude and unprofessional. He asked us for our price and when he told him, he said "don't other dealerships laugh at you?". We asked what are you talking about and that our price is reasonable and he said "Are you nuts!?". We do not appreciate this unprofessionalism. He insulted us and we do not appreciate this kind of behavior. He could have kindly said "thank you for your offer but I am sorry, we cannot deal with you". But no. He did not. Many dealerships talk nicely just like this except for this manager in this dealership. We do not recommend for anyone to deal with the manager Michael Dibiaso. It is just a waste of your time. Thank you. More

Great Place to Buy a Car I have purchased 2 new cars from Ed Altman at Burns Honda, a 2013 Accord and a 2015 Odyssey. Ed is really excellent to deal with, gives a fair price, I have purchased 2 new cars from Ed Altman at Burns Honda, a 2013 Accord and a 2015 Odyssey. Ed is really excellent to deal with, gives a fair price, and is extremely knowledgeable about all the cars. Compared to most other Honda dealers in the area, Burns always seems to have the largest selection of every model. I highly recommend buying your next car from Ed Altman at Burns Honda!! More

Burns Honda & Ed Altman = Awesome buying experience! My husband and I purchased a new Accord from Burns Honda last summer and the experience was so positive that we returned this week for a new Civic. E My husband and I purchased a new Accord from Burns Honda last summer and the experience was so positive that we returned this week for a new Civic. Everyone dreads "the dance" of the car buying experience, but Ed Altman and the whole Burns team made this a completely stress-free, hassle-free purchase with no hard sell, no games, just friendly, excellent bottom-line pricing and service. The Civic that we wanted was hard to come by, but Ed pulled a miracle and found the exact style and trim line in the exact colors that we wanted, We're a walking advertisement for Burns Honda and Ed, and do not hesitate to recommend them completely for your next car purchase. More

Excellent salesman and great customer service I was looking for Honda Civic with CVT and was dealing with couple of dealership near my residence. Drove 50 miles to Burns Honda to purchase the vehi I was looking for Honda Civic with CVT and was dealing with couple of dealership near my residence. Drove 50 miles to Burns Honda to purchase the vehicle because of Mr. Ed Altman. He was so polite ,knowledgeable and prompt to answer all my queries with precise information requested. At times even rude questions were replied with positive answers. All the queries were addressed through e mail communication.Unofficial deal was done on email and nothing changed when we reached the dealership.The requested car and all the documents were kept ready to sign. The financing formalities was excellently handled and got the approval in very short time. Excellent sales person and great customer service. Impressive dealership facility.We as a family were very impressed by Ms Nicole McNamee during the final documents signing. She was very polite and friendly to really make us feel the joy of purchasing a new car.Ed Altman told us that we will get best treatment at Burns Honda and it turn out to be true for us More

Exceptional Customer Service! With a heavy heart, the time had come to say farewell to my 17-year old Honda Civic. Despite living less than 5-miles from a Honda dealership, I knew With a heavy heart, the time had come to say farewell to my 17-year old Honda Civic. Despite living less than 5-miles from a Honda dealership, I knew the only dealership that I would entrust with my business was Burns Honda in Marlton, New Jersey, a 50-minute drive from my home. My beloved Civic was purchased at Burns in 1998, as was my Accord in 2000. The staff at Burns Honda were then, and still are, knowledgeable, courteous, professional and more than willing to go the extra mile to ensure a satisfied customer. The negotiations are always candid, forthright and uncomplicated. Ultimately, on July 3, 2015, I traded both the Civic and the Accord for a new CRV. I am very pleased with my purchase and I know that I received exceptional customer service from Linda Davey in Sales and Bill Bianco in Finance. Would I purchase another vehicle from Burns Honda? Yes, in a heartbeat because of trustworthiness that has been earned. Would I consider purchasing a vehicle from any other dealeship? Unequivocally, No -- I would rather disembowell myself with a rusty knife than to subject myself to the dishonesty, misrepresentations of truth and devious practices that are encouraged at some dealerships and that I have been subjected to prior to 1998. More

The best car buying experience you will have. I am writing to let you know of the exceptional experience that I had purchasing my recent vehicle through Burns Honda. From the start, David Kull ca I am writing to let you know of the exceptional experience that I had purchasing my recent vehicle through Burns Honda. From the start, David Kull came across to me as a very honest, trustworthy, knowledgeable, and detail oriented person. As I got to know him, all of these traits were more than accurate and my experience far exceeded any other buying experience that I have encountered in a major purchase. I worked in sales for 10 years and recently moved on to Project Management, so I know how the game can be played and how the game SHOULD be played. Not once EVER did I feel that I was being “sold” or pushed towards on option that would not be my best fit. David was able to take my aesthetic and budgetary needs while producing a few options that fit perfect within my criteria. After narrowing down the selections, we moved on to the “close”. David and the management staff were able to work with me on the price as he knew I needed to be in a certain budget maximum and he never got annoyed or tired of me trying to drop the price as he calmly “kept his cool”. After getting me a very, very good price and value for the purchase I mentioned that the funds would need to wait until the morning and I would be able to place a deposit on the car to hold it. David mentioned to me that it was his day off, but he would be more than happy to meet me the following evening to finish the paperwork. Follow up in pre and post-sale can define a salesperson in which David nailed yet again. He followed up with me during the day to remind me of documents that needed to be brought to make a smooth transition and also followed up two days after the sale to make sure everything was going good with my new purchase. Long story short, I left that day not feeling like I was being sold, but rather educated and assisted down the path line. I even offered him a visit to my beach house. I have purchased more cars than I would like to have had, but I will never forget this experience and I will continue to purchase future vehicles from Burns and David as well as recommend every one that I know to do the same. I insisted that he give me someone’s email to make it known how important David is to your staff now and as he grows in the future. Often times to many you hear about the negative experiences and not enough of the positive ones when the credit is due. I hope you can hire and keep many more David’s in the years to come. You now have the “lifer” customer which is crucial in the auto industry while increasing that network of pipe flow. Cheers David!! More