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Burns Honda
Marlton, NJ
1,951 Reviews
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July 17, 2014
A great dealership! We have been dealing with Burns Honda for several years. Ed Altman made leasing a car easy. He got us the price we were comfortable with and he was We have been dealing with Burns Honda for several years. Ed Altman made leasing a car easy. He got us the price we were comfortable with and he was very friendly and helpful. Ed explained all the features of the car and even set up my phone and radio preferences. It is a pleasure to deal with Burns Honda. The showroom is always clean, and their service dept. provides prompt service. Thank you also to Bill Bianco for his help in obtaining extra warranties to fit our needs. More
by Goldhagen
Employees Worked With
Ed Altman, William Bianco
July 15, 2014
Ed is the BEST I want to Thank Ed for a great experience. I had been talking with Mark Foley for about 2-3 months. When my husband Jeff and I arrived Mark was busy, I want to Thank Ed for a great experience. I had been talking with Mark Foley for about 2-3 months. When my husband Jeff and I arrived Mark was busy, so he introduced us to Ed. He had us in our CRV within 10 min. I knew I wanted a CRV, it was my husband that had to be convinced that a CRV would be our new car. Ed had all the answers to Jeff's questions and within less than 2 hours we were on our way home in our new used CRV. Ed is pleasant and competent salesperson. This is my second Burns Honda and I highly recommend Ed and Mark-they are excellent with customer service. Ray was the most pleasant finance person and very knowledgeable. More
by cfeese
Employees Worked With
Ed Altman, Mark Foley, RAY KOLLMAN
July 14, 2014
Fantastic experience Ed Altman was very professional, polite and helpful during entire process right from initial interaction throgh emails to delivery. The price offered Ed Altman was very professional, polite and helpful during entire process right from initial interaction throgh emails to delivery. The price offered was fair and reasonable. None of staff pressurized me to buy. I highly recommend Burns Honda especially Ed Altman. More
by harshah
Employees Worked With
Ed Altman
July 11, 2014
THE BEST!!!!!!! Ed is by far one of the most efficient and pressureless sales person I ever dealt with! He had everything ready for me before I walked in the door! He Ed is by far one of the most efficient and pressureless sales person I ever dealt with! He had everything ready for me before I walked in the door! He is the absolute BEST! Thank you!!!!!! More
by Arenzetti
Employees Worked With
Ed Altman , Ed Altman
July 09, 2014
Great dealership How many times can you walk into a car dealership to find the salesperson and the finance person both have more than 10 yrs service at that dealership How many times can you walk into a car dealership to find the salesperson and the finance person both have more than 10 yrs service at that dealership. This fact says a lot for Burns Honda! We decided to trade in out Honda Odyssey that had served us well for 10 yrs and 90k miles since we purchased it from Burns. We came home with a new CRV, without that did they win question in our minds. Ed Altman and Michael Dibiaso listened to our needs and made things easy for us to make a decision. All around an excellent buying experience. More
by Pauldicorp
Employees Worked With
Ed Altman
July 05, 2014
Internet sales was great experience We bought a Honda Odyssey EX-L after making an internet inquiry so were placed with the internet sales team. Mark Foley was extremely knowledgeable, We bought a Honda Odyssey EX-L after making an internet inquiry so were placed with the internet sales team. Mark Foley was extremely knowledgeable, friendly and low pressure, as was Nicole in the business office, and the price was better than we'd seen anywhere including from the car buying service on Consumer Reports. I'd definitely recommend the internet sales route, (and the Odyssey, it's a great vehicle... like driving a spaceship!) More
by copito42
Employees Worked With
Mark Foley, Nicole McNamee
June 17, 2014
First time Experience was terrible! (Service Dept.) I was recently was alerted online by Honda North America stating I have an open recall on my vehicle. On the phone with H.N.A. the rep. pulled up the I was recently was alerted online by Honda North America stating I have an open recall on my vehicle. On the phone with H.N.A. the rep. pulled up the closest Dealer to me (Atco, N.J.) which was Burns Honda. The open recall which I still have not got resolved is 2001-2002 Accord Driver Airbag. Normally I deal with Turnersville Auto mall but since my parents speak highly of their great experience in sales with Rick I figured I give them a shot. I called in and made an appt. for 06/13/2014(FRI) @ 3:00pm. (The female who made the apt was very nice and gave very clear direction as to where to go when I came in on that day considering it was my first time.) On 6-13-2014 I arrived at the dealer this is when Matt in service started to ask what could he help with when the male who was to his right to him chimed in. I told them both I was here for an open recall on the driver airbag. They were almost turning me away stating this was a five hour job. After telling them I was going to pick up my accord on 06-14-14(SAT) they said that was fine it would be done in the morning. According to Burns Honda website hours the service dept. was open until 9:00pm and would reopen at 7:00am the following morning. On 6-14-2014 I called the dealer at 10:25am the operator connected me to my “service advisor” who was now Corey. I told Corey I was calling to check the status of my vehicle. He replied “You stated when I dropped off the car I said I would pick it up at 5pm” which was not true. Then Corey told me he would call me back in five minutes he was going to see what is going on with my car. After waiting with no call back I called myself once again I got Debbie who was very quick to get Corey back on the phone to tell me at now almost 11am (with having my car for 11 business hour on a 5 hour job) Corey tells me my vehicle is untouched. I told Corey do not touch it I was coming to get it, then his response was “would you like me to rush it through now?” As you can assume I immediately turned that down who wants a rushed job done to their vehicle after having it 11 business hours for a 5 hour job. I am 150 % sure I will not be returning to Burns Honda of Marlton, N.J. I rather drive the few extra miles to Honda of Turnersville where I have always had a positive experience. More
by Jayala89
Employees Worked With
Debbie, Corey, Matt Dobos
June 17, 2014
Well Satisfied. My husband and I went to Burns Honda to road test a CR-V, after a brief conversation we were behind the wheel. Ed Altman, our salesman was very profe My husband and I went to Burns Honda to road test a CR-V, after a brief conversation we were behind the wheel. Ed Altman, our salesman was very professional, he was respectful of our limited time and helped us work through the details of the purchase. He was patient and addresses all our questions and made our decision easy. We used the internet sales option offered by Burns. It was quick and to the point. We walked out of the dealership with our new car that same evening. More
by zeldab47
Employees Worked With
Ed Altman, Ed Altman
June 13, 2014
Excellent Servie We are seniors who need an agreeably priced car that would provide a lot of comfort to both driver and passenger for road trips of over 100 miles. We We are seniors who need an agreeably priced car that would provide a lot of comfort to both driver and passenger for road trips of over 100 miles. We need good luggage carrying capability. Unlike other dealers, this one gave us email quotes rather than verbal responses to our inquiries. There was no attempt to back away from the quote. The extra costs (taxes, documentation fees, etc.) were understandable and acceptable It has been ten years since we had bought a car, we initially dreaded this experience, expecting to be stuck with bargaining over items that had little value to us. Instead, we found a straight speaking dealer representative who did not engage in the double-talk we were expecting. One of the positive factors was that the quotes were very close to what the on-line sites that discussed car pricing told us were reasonable. We would like to also express our thanks to the financial officer who obtained a favorable loan rate for us and who found discounts that were available to us for the maintenance agreement. His discussion about the vulnerabilities of the electronics in this and nearly all modern vehicles was both low key and persuasive. While we know that there is an imperative to sell, we also felt that our interests were a major part of his efforts. More
by cfperry
Employees Worked With
Ron Marchesani
June 03, 2014
Professional Experienced Service Ed Altman was very professional and extremely helpful in processing a new lease for me despite the fact that I was over mileage on my current vehicle. Ed Altman was very professional and extremely helpful in processing a new lease for me despite the fact that I was over mileage on my current vehicle. Made the process go very smoothly. Very pleased with all aspects of the dealership. More
by pcartegna
Employees Worked With
Ed Altman, William Bianco
