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Burns Honda

Marlton, NJ

4.9
1,955 Reviews

325 N. Route 73

Marlton, NJ

08053

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Showing 1,955 reviews

June 17, 2014

First time Experience was terrible! (Service Dept.) I was recently was alerted online by Honda North America stating I have an open recall on my vehicle. On the phone with H.N.A. the rep. pulled up the More

by Jayala89
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Debbie, Corey, Matt Dobos
June 17, 2014

Well Satisfied. My husband and I went to Burns Honda to road test a CR-V, after a brief conversation we were behind the wheel. Ed Altman, our salesman was very profe More

by zeldab47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Altman, Ed Altman
Jun 18, 2014 -

Burns Honda responded

Zelda, we thank you so much for this 5-star review about your excellent experience with us. We're glad that Ed took care of you and your needs and was able to help find the right vehicle for you. Thank you for doing your business with us. We look forward to seeing you for your next service and sales appointment. Sincerely, Doug Begbie, the General Sales Manager

June 13, 2014

Excellent Servie We are seniors who need an agreeably priced car that would provide a lot of comfort to both driver and passenger for road trips of over 100 miles. We More

by cfperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Marchesani
Jun 16, 2014 -

Burns Honda responded

Thank you so much for this 5-star review about your excellent experience with us. We're glad that were able to provide you an excellent customer service. We're glad to hear that we could make you so happy and comfortable with your new purchase. Thank you for doing your business with us. We look forward to seeing you for your next service and sales appointment. Sincerely, Doug Begbie, the General Sales Manager

June 03, 2014

Professional Experienced Service Ed Altman was very professional and extremely helpful in processing a new lease for me despite the fact that I was over mileage on my current vehicle. More

by pcartegna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Altman, William Bianco
Jun 05, 2014 -

Burns Honda responded

We thank you for the excellent review. At Burns Honda, our primary goal is to provide 100 percent customer satisfaction and we do everything to make sure we do not fall short to our customers. It is great to know that Ed was able to provide you such dedicated and personalized customer service. We look forward to working with you in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Doug Begbie, the General Sales Manager

June 03, 2014

looking for new Honda CRV After doing lots of research on the internet-I narrowed my new car search to a 2014 Honda CRV EX-l AWD. After receiving prices from about 5 different More

by thompson234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dibiaso, Ron Marchesani, Nicole McNamee
Jun 05, 2014 -

Burns Honda responded

We thank you for writing such a great review and for sharing your story with us. We are glad to know that Ron has been very accommodating during your visit, and are happy that he could make you feel like a part of the Burns Honda family with your recent purchase. If you have any further needs, do not hesitate to come back to see us. We also encourage you to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Doug Begbie, the General Sales Manager

May 19, 2014

Great experience Very easy and quick. The price was great and the sales person was great. This was my 3rd car purchase from this dealer, wouldn't go anywhere else More

by rebeccaware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Altman
May 22, 2014 -

Burns Honda responded

Rebecca, thank you for taking the time to share your feedback! I am very pleased to hear that our sales excellence and great customer service has earned your repeat business. I hope you continue to enjoy your purchase from Burns Honda. We can't wait to see you for your next service appointment. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Doug Begbie, the General Sales Manager

May 17, 2014

Fantastic experience and no hassle salesmanship I came into Burns Honda on a Wednesday afternoon looking to test drive a Honda Insight. I knew what I wanted and what my budget was able to afford. Th More

by JessSantapau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wjonar
May 22, 2014 -

Burns Honda responded

Congratulations on your new car, Jess! Thank you for taking the time to write about your experience with us. At Burns Honda, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I'm so happy to hear that Adam was able to help find the perfect vehicle for you. We would love to work with you again and wish you all the best in the meantime. Sincerely, Doug Begbie, General Sales Manager

May 10, 2014

Can't Say Enough Good Things Adam was professional and the purchase was handled very easily. In all my experiences of purchasing/leasing vehicles, I was done and out so quickly More

by Ezeileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wjonar
May 12, 2014 -

Burns Honda responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Adam's consistency in providing excellent customer service supports that. I'm glad he was able to help you find what you wanted and made it easy for you. Don't hesitate to contact us directly if you have any further questions or needs. We also invite you to follow us on Facebook and Twitter for access to our monthly special Sincerely, Doug Begbie, the General Sales Manager

April 24, 2014

Ed is Awesome My son and I came in looking for very specific vehicles and price range...Ed was great and listened carefully to our needs and found us the exact cars More

by gmarsh40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Altman, William Bianco
Apr 25, 2014 -

Burns Honda responded

Gary, thank you for taking the time to write this awesome feedback and for sharing your wonderful experience with Ed. We are sincerely pleased to know that Ed's efforts have made your car buying experience a remarkable one. He really is a valuable team member, indeed. Your testimony gives us the knowledge that we are making positive impacts and moving forward in a positive light. Congratulations on your new vehicles. Hope you would continue to enjoy them. I’m very glad that we have had the opportunity to work with you again. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Sincerely, Doug Begbie, the General Sales Manager

April 18, 2014

Good deal, great car I googled the car I wanted, chose Burns Honda as the dealership I wanted, and got a price quote and a phone call the next day. I got the car I wanted More

by Beadbuddy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Marchesani
Apr 21, 2014 -

Burns Honda responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star-rating. It is reassuring to know that we provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. We look forward to working with you again. Sincerely, Doug Begbie, the General Sales Manager

Apr 22, 2014 -

Burns Honda responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star-rating. It is reassuring to know that we provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Im happy to hear that you left our dealership feeling confident about your purchase. We look forward to working with you again. Sincerely, Doug Begbie, the General Sales Manager

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