Burns Honda

On Tuesday, July 2, 2013, It started out with a telephone call to Rob Regan, who has been my service advisor for over 9 years (I have purchased 3 odysseys and 3 Accords), to let him know that I was intereste call to Rob Regan, who has been my service advisor for over 9 years (I have purchased 3 odysseys and 3 Accords), to let him know that I was interested in getting a car for my daughter and who can he recommend to assist me. He said I will receive a call back from Joey Nahama in the next 15 minutes. Well, it was actually 5 minutes (WOW) and Joey Nahama is outstanding. This was a telephone inquiry about 1) leasing versus purchasing, 2) pricing of each vehicle and 3) options on who's name can go on the vehicle. Well, after taking the time to explain everything, getting information for me & my father, running our credit, selecting a car/color/equipment details, within 2 hours, I was an owner of a Honda Civic. On Wednesday, July 3rd, I came in with my Daughter, thanked Rob Regan, put the face to the name of Joey Nahama, who reviewed everything with me once again, and then met with Rob Polett, Business Manager, to sign-off on all documents. Joey then escorted us to the 2013 Honda Civic, took the time to show my daughter what the car is equipped with as well as programming the Bluetooth, and then sent her on her way. This was a WOW moment...Thank you so much Joey for making this such a smooth process - truly an honor and pleasure!!! Last, but not least, thank you Rob Regan for coming to my rescue - you are the best!!! It has always a pleasure to be a part of the Burns Honda Family, Respectfully sent, Tania J. Quinn More

As most people,I'm not too crazy about the buying experience of a new car.But.Rick Erb makes it all worth it..From my first phone call to discuss,price,color to the full explanation of all the items experience of a new car.But.Rick Erb makes it all worth it..From my first phone call to discuss,price,color to the full explanation of all the items on the car,it was a pleasure.I like the concept of dealing with one person at least 90% of the time, as the total package.I have recommended my friends to Rick and one has purchased.Rick,to me is the encyclopedia of car buying.His product knowledge of the Honda brand , would rate a ten.The 2013 Civic is a excellent upgrade from 2010.. More

Our experience to purchase our new Honda Accord was superb! Jim, Ed, and Tony were very helpful and cooperative to provide us with the exact model and options we requested. Delivery was prompt. And upo superb! Jim, Ed, and Tony were very helpful and cooperative to provide us with the exact model and options we requested. Delivery was prompt. And upon delivery, Ed reviewed everything with us, and showed us how to access all the options and programs. This certainly assured a positive experience for us. More

I had a problem with roters after brake installation months back. Called Service mngr and spoke w Eric who extremely professional and knowledgable about the problem I had been experiencing. The proble months back. Called Service mngr and spoke w Eric who extremely professional and knowledgable about the problem I had been experiencing. The problem was repaired and I am extremely happy with the service that was provided across the board. I was treated with respect and kindness from the moment I made the call. Burns Honda should be pleased to have such an incredible service department and management who set high standards and make sure the customers needs are met and their workmanship guaranteed. More

Craig Pfeiffer was a friendly guy with a great attitude who didn't push me into anything crazy and kept my best interest in mind. who didn't push me into anything crazy and kept my best interest in mind. More

Purchased a certified pre-owned 2011 Honda Odyssey. Great experience from the moment I stepped on the lot. Nice selection of quality, low mile vehicles. Bill was a great sales person, no pressure, knowledgea experience from the moment I stepped on the lot. Nice selection of quality, low mile vehicles. Bill was a great sales person, no pressure, knowledgeable and very accommodating. Would highly recommend Bill and Burns Honda to my friends/family/co-workers. Thanks for an excellent car buying experience! More

Mike was very accommodating, knowledgable about the car, and courteous. He was very helpful answering questions online that other Honda dealerships were unable to answer. and courteous. He was very helpful answering questions online that other Honda dealerships were unable to answer. More

Burns Honda made buying my first car a positive experience. I'd been to other car dealerships before and became wary of the process. Now I'm so glad I stopped into Burns on a whim. The whole proces experience. I'd been to other car dealerships before and became wary of the process. Now I'm so glad I stopped into Burns on a whim. The whole process was as seamless as possible. Joey Nahama (along with Mel Gutierrez) were excellent to work with. With their help, I was able to trade-in my previous vehicle for the amount I wanted, keep monthly payments and interest to a minimum, and leave in a car I absolutely love. More

Ed was an enthusiastic, engaged salesman. He seemed like he actually cared about this sale, and the uniqueness of the FIT EV was interesting as it was the first one he had sold. he actually cared about this sale, and the uniqueness of the FIT EV was interesting as it was the first one he had sold. More

This was my first car buying experience through a dealer and it was amazingly simple and 0 pressure. The staff is well educated in the models I was looking at and made every effort to satisfy my needs. and it was amazingly simple and 0 pressure. The staff is well educated in the models I was looking at and made every effort to satisfy my needs. More