Burns Honda

I would like to say Thank you to Mike, Nicole, and the I would like to say Thank you to Mike, Nicole, and the Burns Honda team for making our first new car purchase comfortable and easy. I asked many qu I would like to say Thank you to Mike, Nicole, and the Burns Honda team for making our first new car purchase comfortable and easy. I asked many questions covering details on the car, the loan and additional warranty coverage. Both Mike and Nicole answered all of them with patience, courtesy, and knowledge. They were prompt in getting answers to my questions from other sources, when they did not know the answer themselves. Mike was very persistent on continuing to contact me at home prior to my visit to the showroom, and as you can see it paid off. I have been shopping for a new car for a few months now and have contacted dealerships at Ford, Toyota, and Honda. Mike was the only one to stay in touch and continually follow-up with me on my interest for a car. Now the result is clear. I am very ignorant to the new car purchase process, but my wife and I went through the process quickly and comfortably. Nicole added a very nice personal human touch to my wife and I during the paperwork process. We felt pretty special, and there is no doubt Nicole is a warm, caring, and sincere person. She knows her job very well. I definitely am recommending people we know to buy their cars from Burns Honda. On behalf, of my wife and myself we thank you again, and we will be back. God Bless and take care. Mitchell L. Zigmund More

Ed Altman helped us to buy our new 2012 Pilot. Ed negotiated with us, was very knowledgeable, and easy to work with. We are very pleased with our overall experience at Burns. negotiated with us, was very knowledgeable, and easy to work with. We are very pleased with our overall experience at Burns. More

I was in the market for a new Honda Pilot and inquired online for Burn's Internet Specials. As soon as I filled out my request form, Mike emailed me with exact information, price, inventory etc. I was online for Burn's Internet Specials. As soon as I filled out my request form, Mike emailed me with exact information, price, inventory etc. I was very pleased at the great price because i did my research on Edmonds and i found the whole process very efficient and friendly. I would reccommend Mike to my friends. More

All Honda dealers had the same cookie cutter responses. Burns had the best price and the most responsive and determined salesman. ( Mike Dibiaso ) Thanks Mike, Al. Burns had the best price and the most responsive and determined salesman. ( Mike Dibiaso ) Thanks Mike, Al. More

Thanks, my family very happy with our decision to purchase a new Honda FIT for our 17 year old Daughter from Burns Honda. Customer Service: Ed was GREAT! Our converstation started by chat and ende purchase a new Honda FIT for our 17 year old Daughter from Burns Honda. Customer Service: Ed was GREAT! Our converstation started by chat and ended with the purchase of a 2012 Honda FIT. I would recommend definitely checking out Burns Honda to find your new vehicle.... More

Received a quote & a no pressure experience. Mike Holm was extremely knowledgeable and a pleasure to work with. The Service Dept. took care of any concern and made us feel very comfortable. Holm was extremely knowledgeable and a pleasure to work with. The Service Dept. took care of any concern and made us feel very comfortable. More

A positive buying experience without the hype or pressure. We reached agreement on a fair price for both the new vehicle and my trade-in. I especially liked Michael's phrase "If I meet this price, h pressure. We reached agreement on a fair price for both the new vehicle and my trade-in. I especially liked Michael's phrase "If I meet this price, have I earned your business?" instead of "Do we have a deal?" More

Adam was great. He worked with me and my mom to get the car I wanted for a reasonable price. Adam was very nice and explained everything in detail. I would recommend Burns Honda and especially Adam to my car I wanted for a reasonable price. Adam was very nice and explained everything in detail. I would recommend Burns Honda and especially Adam to my family and friends. More

Prior to making the trek from PA, I called Burns Honda after hearing their ad on the radio and spoke with Tony Stone. He was so helpful and saved me a lot of leg work. I told him what I was looking for an after hearing their ad on the radio and spoke with Tony Stone. He was so helpful and saved me a lot of leg work. I told him what I was looking for and he gave me some ballpark figures. When I went into the dealership, Tony couldn't be more gracious. He introduced me to Lee Wells, a member of his sales team, and told Lee that we had spoken and that I was a bit indecisive. So Lee took his time with me, answered all my questions, and did not pressure me at all. Neither gentlemen pressured me. This was so refreshing! When I finally decided upon the CRV, all the paper work was handled expediently, and Lee carefully schooled me on my new car. He even offered to program the radio for me. What excellent service! I am confident that if/when I should need service on my new Honda, I will be treated with the same respect. Everyone at the dealership was courteous. They seemed to be more concerned with my best interest than their own. That's the way to do business! I highly recommend Burns Honda. Ask for Tony Stone and Lee Wells ...and tell them I sent you! More

I have been a customer of Burns Honda for 15 years. I took my 2007 CRV (with 112k miles) in for service. Prior to that I was considering a 2012 and inquired via internet. I received a prompt reply from took my 2007 CRV (with 112k miles) in for service. Prior to that I was considering a 2012 and inquired via internet. I received a prompt reply from Mitch Shapiro. When I took my car for service I test drove the 2012 CRV with Mitch. Mitch is extremely product knowledgeable, courteous and professional. He knew I was only looking and did not try to pressure me. Mitch and his manager (Tony) were great. Tony came over to introduce himself to me. Likewise, he knew I was only contemplating a new purchase and did not pressure me at all. Bottom line...I purchased the car from them that day. When my wife and I went to pick up the car 2 days later, we were running late and did not have a lot of time. Mitch and Brian Krykewyzc expedited the process. They understood our time constraint and were great. I highly recommend Mitch Shapiro. The fact that I am a repeat customer of Burns Honda for 15 years speaks for itself. More