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Burns Honda
Marlton, NJ
1,956 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 21, 2011
Michael DiBiase was extremely helpful in the purchase of my new vehicle. His customer service was outstanding. I would reccommend him to anyone looking for a new car! my new vehicle. His customer service was outstanding. I would reccommend him to anyone looking for a new car! More
by flyers307
Employees Worked With
MICHAEL DIBIASO, Brian (Manager), Michael Dibiaso
December 21, 2011
First off, I want to say I am very pleased with my new 2012 Honda Civic. The overall quality of the car is outstanding. Even though I have only had the car for a few weeks I know I probably won't have any 2012 Honda Civic. The overall quality of the car is outstanding. Even though I have only had the car for a few weeks I know I probably won't have any complaints a year from now. That being said, my overall car buying experience was painless. The stigma that car salesmen won't do their best to get YOU what you are looking did not prove correct in this case. From the minute I walked into the dealership I felt no anxiety and was met with friendly service. The salesman I was fortunate to work with was Bill Gomeringer. It was because of his experience and service that the process went so smooth. He worked with my wife and I regarding our expectations and needs and he delivered. The process was quick and the entire time I felt I could trust Bill. As a consumer that is highly important. I did not know Bill before I walked through the door but now I feel like he someone I can count on if I ever have any questions or concerns in the future. Thank you for the excellent service. More
by J.A. Elliott
Employees Worked With
Bill Gomeringer, Bill Gomeringer
December 17, 2011
My experience with purchasing the new 2012 Honda Pilot was very easy. Mike D was very professional and so was his manager Brian K. They both were very kind and helpful in the whole process. So was Nicol was very easy. Mike D was very professional and so was his manager Brian K. They both were very kind and helpful in the whole process. So was Nicole, the finance person. More
by golfgp
Employees Worked With
Mike D, Michael Dibiaso, Nicole McNamee
December 14, 2011
Mark was wonderful to deal with! Explained everything, made it very easy to understand! Did not relize buying a car could be that easy!!! Would send my friend and family to him, without hesitation!! made it very easy to understand! Did not relize buying a car could be that easy!!! Would send my friend and family to him, without hesitation!! More
by Dorasmommy
Employees Worked With
Mark Foley , Mark Foley
December 10, 2011
This was my first experience buying a new car and as a recent college graduate who has school loans to pay I was very uneasy with the whole situation. Ed and Nicole were very friendly during my visits an recent college graduate who has school loans to pay I was very uneasy with the whole situation. Ed and Nicole were very friendly during my visits and looked to help me find the best deal. Everything was explained and made simple so I understood what I was looking at. Anyone who goes here can be guaranteed great service, and a friendly and non pressured environment. More
by Beard.Jacob
Employees Worked With
Ed Altman, Nicole McNamee, Ed Altman, Nicole McNamee
December 05, 2011
i quote for 24 hours price, since i don't have time to argue with price. i told them once is is not far away from my expectation, i will go to take the car. finally they provide me an some unknown price, argue with price. i told them once is is not far away from my expectation, i will go to take the car. finally they provide me an some unknown price, not the OTD price i asked, which force me to make a mistake to think their price is aggressive. Their agent work with me after they saw this rating. And I get the truth, so update this rating now. Overall, they are still trustable, and I might have business with them in the future. More
by jerryhsu
Employees Worked With
Gersha
November 30, 2011
Joey Nahama was terrific. I bought two cars from him in six weeks. He found me really nice cars with all of the bells and whistles that I was looking for at good prices. He was helpful, understanding and six weeks. He found me really nice cars with all of the bells and whistles that I was looking for at good prices. He was helpful, understanding and professional. More
by andrearobinson22
Employees Worked With
Joey Nahama, Joseph Nahama
November 19, 2011
This is the 7th Honda we have bought from this dealership. The latest (a week ago was) a 2012 Pilot EX-L Nav. As always, the experience was superb! I went to the dealership on a Monday afternoo dealership. The latest (a week ago was) a 2012 Pilot EX-L Nav. As always, the experience was superb! I went to the dealership on a Monday afternoon and re-connected with the salesman, Chris, who sold us our 2008 Accord. I pretty much had a good idea of the Pilot I wanted (including options and accessories) so it was a matter of test driving the vehicle and discussing model details. They didn't have either of the two colors on the lot that I was looking for, so I left with a promise to locate the Pilot I wanted by the end of the week. Within several days they had found a vehicle for me and it was at the dealership by that Friday. I arranged to complete the purchase on Saturday morning and within 45 minutes after arriving, I was done and heading home with the new car (Nicole, who handled the paperwork, had everything lined up so all I pretty much had to do was just read and sign the forms.) So, overall, I spent perhaps a total of about two hours at Burns before closing the deal and drove away very satisfied. The Burns team is top notch, the dealership is very friendly and well organized, and the service department is one of the best (we take all our vehicles to Burns for routine maintenance.) I highly recommend Burns and will continue to do business with them. More
by LanceHS
Employees Worked With
Chris Piccinini and Nicole McNamee, Nicole McNamee
November 12, 2011
Andrew and Don were very friendly and helpful during and after my used car purchase. I did not feel pressured at all to buy. They both worked hard to make me comfortable with our deal. I would return to thi after my used car purchase. I did not feel pressured at all to buy. They both worked hard to make me comfortable with our deal. I would return to this dealership when I need another vehicle. More
by Bob M. Jr.
Employees Worked With
Andrew Miklas, Don Reed
November 09, 2011
I had purchased 5 cars from Burns Honda in the past. I have had issues in the past with an attempt of inducing me into purchasing credit insurance and extended warranty, but they were the only Honda deale have had issues in the past with an attempt of inducing me into purchasing credit insurance and extended warranty, but they were the only Honda dealership in the area, so I kept going back. No issues until this last time. My 2006 Civic had $1,000 worth of work needed and was at a shop 5 miles away. Used car manager thought he was going to take advantage of me by offering me $2,000 for a car that has a KBB trade in value of $6,000 (fair condition), and refused to take 5 minutes and go look at the car. This dealership has constantly treated customers like uneducated schmucks. Everyone is entitled to make a profit, but to take advantage of a situation as they did is called price gouging. It is a shame that they can legally do this. KKB puts a number on the car so that the dealership can already make a healthy profit (the car has a street value of $9,000). This dealership is a disgrace and should lose their Honda Franchise. More
by quoteme08043
Employees Worked With
Various
