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Burns Honda
Marlton, NJ
1,953 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 09, 2022
As a repeat customer, Burns Honda continues to provide the most efficient and pleasant way to purchase a vehicle. From honest, fair and quick negotiation of price, to the delivery process, the experience the most efficient and pleasant way to purchase a vehicle. From honest, fair and quick negotiation of price, to the delivery process, the experience of purchasing a vehicle from Burns Honda is extremely satisfying. Christine Burns, and Andrew in the finance department along with other staff members are dedicated to providing the highest customer satisfaction. They exceed expectations every time. More
by Timpano
Employees Worked With
Andrew in the finance department. , Jim McCormick, Christine Burns
February 09, 2022
Brian Styers was an excellent person to deal with In buying my new 2022 HRV. I never felt any pressure with him. He took his time and explained all the different options. Any time I called to ask a buying my new 2022 HRV. I never felt any pressure with him. He took his time and explained all the different options. Any time I called to ask a question about the car before I bought it he answered immediately.. He is a wonderful example for Burns Honda. More
by clareacurry
Employees Worked With
Andrew Jones Business Manager, Brian. Styers, Sales, Jim McCormick
January 28, 2022
In December 2021 I bought a 2020 Accord Touring. The purchase process went very well and we closed a deal that satisfied both of us. My salesperson was Chris Wilder in Used vehicle sales. He could not h purchase process went very well and we closed a deal that satisfied both of us. My salesperson was Chris Wilder in Used vehicle sales. He could not have been more accommodating in answering all my questions and on several occasions helped me with all the features the car had. This is the first car I purchased since 1976 as I had only bought several trucks in that time span. I was overwhelmed by all the features on the Accord. Additionally, in January 2022 I had a issue with a manufacturer defect. I will not go into detail but once again the issue was taken care of quickly. In this case my Service Advisor was Mike Jenkins.. He handled all the details of fixing the problem quickly. He kept me constantly informed of the progress of the repairs and called me as soon as repair was completed. Mike has a great personality and can put you at ease that all will be taken care of and properly remedied as soon as possible. My car was done in the same day. Mike even stayed a few minutes after his shift to make sure I was able to pick up my car at the end of the day and was satisfied with the repairs. With Employees like these two individuals it gives you confidence that you are dealing with a reputable dealership. Thanks Burn's and to Chris and Mike. More
by pn.cam
Employees Worked With
Chris Wilder, Mike Jenkins, Nicole Judd
January 26, 2022
Don’t walk RUN to Bryan Stayers to be your next car salesman!!!! Best experience I’ve ever had with getting a new car! He was a no pressure no bs dealer who really only wanted what was best for the cus salesman!!!! Best experience I’ve ever had with getting a new car! He was a no pressure no bs dealer who really only wanted what was best for the customer! Please don’t stop being great at what you do Bryan, couldn’t thank you enough for the wonderful experience :) More
by Ciarra395
Employees Worked With
Bryan Stayers
January 20, 2022
Thank you for honesty and services! Honda customers depend on you & and your services, well after the sale! Very satisfied! depend on you & and your services, well after the sale! Very satisfied! More
by Shanabear007
Employees Worked With
Ryan & the rest of service department!:)!, Joseph Nahama, Robb Regan
January 19, 2022
I would like to see more transparency instead of car buying focus. Allow customers to have a chance to go thought the dotted line on the finance side of things instead of focus on selling the car itself buying focus. Allow customers to have a chance to go thought the dotted line on the finance side of things instead of focus on selling the car itself and explain more on the complementary of the warranty and the exchange policy. And ensure everything works before let the customer drive a way the purchase vehicle. More
by Lotion123
Employees Worked With
Alex Brokaw
January 07, 2022
I have been taking my car to Burns Honda for over 7 years and have been happy with the service. I purchased a new 2020 Civic last year and had a very positive experience. I purchased a new 2022 Civic EX-L an and have been happy with the service. I purchased a new 2020 Civic last year and had a very positive experience. I purchased a new 2022 Civic EX-L and Accord Hybrid Touring in the last three months and the experience was not positive. Jim McCormick, the General Manager, was made aware of my current interaction at Burns Honda and he immediately corrected course. He demonstrated with deed that customer satisfaction is of upmost importance to Burns and he personally guaranteed my continued loyalty. More
by helicopters
Employees Worked With
Jim McCormick
December 30, 2021
From start to finish the experience at Burns Honda was nice and painless. The horror stories you hear of buying a car do not exist at this dealership. The GM Jim was very warm and welcoming. The salesman nice and painless. The horror stories you hear of buying a car do not exist at this dealership. The GM Jim was very warm and welcoming. The salesman we were assigned was Ed. He was nothing short of being fantastic. There is a reason he has been working there so long. Truly low pressure and a wonderful person to work with. Our next vehicle will certainly be purchased here again, and we will definitely be asking for Ed. More
by Deadhead4life
Employees Worked With
Jim McCormick, Ed Altman
December 30, 2021
I moved to NJ about a year ago with a 2019 Dodge Challenger (FWD). Right after my move, I experienced at least 4 snow days and actually drifted in my Challenger! (Yikes). After that experience, I Challenger (FWD). Right after my move, I experienced at least 4 snow days and actually drifted in my Challenger! (Yikes). After that experience, I knew I needed to get a new car (preferably AWD) by next winter. I originally went to a Toyota dealer (knowing that the world is experiencing a car shortage) and was not helped. I was told of the shortage (completely understandable), but even asking to reserve a car that was inbound seemed like an impossible task to the salesmen working with me. After 15 mins, I left frustrated and proceeded to drive home. On my way home, I passed Burns Honda (not knowing anything about this dealer) and decided to pull in and look. I had contemplated buying either a Toyota Rav-4 Hybrid, Honda CR-V Hybrid, or a Hyundai Tuscon Hybrid. I never made it to a Hyundai dealer, because after 10 mins of being at Burns Honda, I was taken care of. The salesmen (Andy C.) was NOT pushy or sleazy, which I have encountered more than not at dealerships. I was approached only after looking for a salesmen (thank you for letting me look in peace) and welcomed. Andy was able to get me a 2022 Honda CR-V Hybrid, w/ black ext. & black int. (exactly what I wanted) within a week! Considering we're in this huge car shortage, I was more than impressed as other dealers told me 2-6 months!! I am Active Duty Military & was happy with how military friendly Burns Honda is. Honda does $500 deposits for military, however that only applies if you finance your car through Honda. I was able to get a better interest rate with another bank, so unfortunately I could not take advantage of the $500 deposit. However, Andy & Eric (the salesmen/finance staff working with me) were able to discount all of the add-on's for my car (windshield repair coverage, Luxx-care, tires, etc.). The discounts were more than the $500 deposit, so very happy. There's no doubt that Honda's are great cars. They're reliable, affordable, fuel efficient and very comfortable to drive. I love my new 2022 Honda CR-V Hybrid!! Thank you Burns Honda for making this the BEST car buying experience I've ever had. If you go to Honda, I'm sure all of the staff are great, however I am biased and recommend asking for Andy & Eric. :-) Only suggestion for the design team of Honda. Please consider adding a panoramic sunroof as an option on the CR-V. What really drove me to consider the Hyundai Tuscon is their gorgeous interior. As happy as I am with my CR-V, having a panoramic sunroof would REALLY make it feel more luxurious. I would happily pay the extra $2K+. Thank you again Burns Honda for the excellent customer service, great communication in coordinating my pickup, and timeliness of this whole experience. I like not being held hostage at dealerships :-) More
by stephaniecosby77
Employees Worked With
Andy C. & Eric (finance)
December 29, 2021
Brian Styers, the best salesman, by far, has sold us a beautiful 2022 Honda Accord EXL. It is hard to find an honest salesman, however Brian has been very friendly, professional and thorough, answering beautiful 2022 Honda Accord EXL. It is hard to find an honest salesman, however Brian has been very friendly, professional and thorough, answering all questions related to turning in our leased vehicle and purchasing a new one. We love our new car and we definitely recommend Brian to any of you who is seeking to join the Honda family! More
by Eshohat
Employees Worked With
Brian Styers
