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Burnsville Toyota

Burnsville, MN

4.5
1,502 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,502 Reviews of Burnsville Toyota

May 20, 2023

Good company Toyota Burnsville business Respect I gives you ten so you have to know More

by iftiin2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Doug Anderson, Allex Roberge, Amador Pacheco, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Nolan Christy
May 23, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2023

The service was done well, but there was a much longer wait than what I was told. Plus I was not advised when my car was ready. More

by snelso01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
May 23, 2023 -

Burnsville Toyota responded

Thank you for the feedback! I appreciate hearing all comments so we can provide the best service to our customers. Please reach out to me if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 19, 2023

I was sitting in the lobby waiting for my oil change. I noticed my car being parked in the parking lot after my oil change. I went to desk to discover that it was recommended I have filters changed. I More

by margarethinton1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know who helped me.
May 23, 2023 -

Burnsville Toyota responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 18, 2023

During our last visit the wait was too long, 1 of the hubcaps was not totally attached and the recommendation to have the cabin filter replaced wasn't communicated until after the vehicle was already mov More

by RLME910
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Anderson, Sean O'Driscoll
May 22, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 18, 2023

Larry Lawler is best salesman ever ! ! And NATE GENERAL MANAGER IS SUPER TOO !! OH !! And JOSH !! Omg best used car manger ever !! Gives u the best fair price for your trade IN !!! Thanks More

by dkr.mtrt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Lawler, Nathan Dietz, Mike Quam, Mike Peterson, Amador Pacheco, Neil Knutson, Joshua Langreck
May 17, 2023

Tyler was a fantastic sales person. He worked hard to locate the rigtht vehicle for me, was straightforward in informing me on pricing, and never put on any pressure. I also appreciate More

by ES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beneil Rave, Michelle Leick, Tyler Borgen
May 19, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 17, 2023

The staff at Burnsville Toyota are always timely, professional and honest I have been doing business with Burnsville Toyota for over 30 years and have always been impressed with all of the staff More

by ericjensen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peterson, Dave Grosulak, Doug Anderson, Allex Roberge, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Nolan Christy
May 19, 2023 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 16, 2023

We were pleased with every aspect of your service from ordering the Rav to driving off the lot with it! Tyler handled the purchase with excellent knowledge and confidence, and we felt very comfortable wor More

by 4LIFEINJC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Matt Christiansen
May 18, 2023 -

Burnsville Toyota responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 15, 2023

Great service and I love my new vehicle . Very professional and excellent at following up . More

by annesportsmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Bastian
May 17, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 14, 2023

Excellent assistance we got from the branch. Brian was patiently answered all my queries As well the manager. More

by jhilacap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
May 16, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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