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Burnsville Toyota

Burnsville, MN

4.5
1,511 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,511 Reviews of Burnsville Toyota

May 11, 2023

It took too long. It was over an hour and I had an appointment. It was for maintenance. More

by KOSCARSON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amador Pacheco
Report | Print
May 15, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 11, 2023

Sean helped me tremendously and promptly in an emergency battery failure without an appointment! So thankful since I needed to pick my wife up that day from surgery. More

by Dwallace2624
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
May 15, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 10, 2023

Julian was so attentive and helpful to all of our needs and questions. Highly Recommended! More

by emanuelsuarez13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Mahl Da Rosa, Sean Giere
Report | Print
May 12, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 09, 2023

Mohamed was just great. You can't ask for more from a salesman.. He was in touch with us during the whole waiting process and once the car was available, he handled the sale More

by JUDDANDSANDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Sharmake
Report | Print
May 11, 2023 -

Burnsville Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 09, 2023

Thank you so much. Thank you so much. Thank you so much. Thank you so much. More

by LYGIAQUYNH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Xiong
Report | Print
May 11, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 08, 2023

She was very funny and personable and helped me find the best option suitable for me. More

by nelsonrachel193
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janeah Hanson
Report | Print
May 10, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 07, 2023

Friendly service adviser. Comfortable recliners in customer lounge. Thorough Inspection of van. One hour for oil change as estimated. More

by JILLLIGGETT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
May 09, 2023 -

Burnsville Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 07, 2023

Because the wage /labor cost a lot more than what you pay or expected to pay More

by MULUGETATURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Colby
Report | Print
May 09, 2023 -

Burnsville Toyota responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Burnsville Toyota does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 07, 2023

Tyler Borgen was very friendly and made the car purchasing process easy. Kevin was amazing too. More

by chasingtoucan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie, Tyler Borgen, Kevin Xiong
Report | Print
May 09, 2023 -

Burnsville Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

May 05, 2023

Went good a a a a a a a a a a a a a More

by 1TJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
May 09, 2023 -

Burnsville Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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