Burnsville Toyota

It's always poor communication and way too long for an oil change or simple services that are done by appointment. I've never had an oil change take less than an hour and that is with an appointment. oil change or simple services that are done by appointment. I've never had an oil change take less than an hour and that is with an appointment. More

Amazing service, as always! Your service department consistently provides the best possible experience. I got new tire this visit, but I actually look forward to coming in for r Your service department consistently provides the best possible experience. I got new tire this visit, but I actually look forward to coming in for routine maintenance! More

Total cost much higher than estimated. Labor charge was $300.00 per hour way to expensive!!! Labor charge was $300.00 per hour way to expensive!!! More

Mark was accommodating and knowledgeable. He told me exactly what was to be done and how long it would take. The work was completed well within the predicted time frame. The cookies and hot He told me exactly what was to be done and how long it would take. The work was completed well within the predicted time frame. The cookies and hot chocolate were a delicious bonus! More

I am a returning customer for a reason. I absolutely love the friendly staff and work ethic of everyone at Burnsville Toyota, including everyone including but not limited to the Sales, Fina I absolutely love the friendly staff and work ethic of everyone at Burnsville Toyota, including everyone including but not limited to the Sales, Finance, Admin, and Service Departments. More

Cole was great to work with. EVERYTHING he said happened and I was in & out in the time that he said I would be. EVERYTHING he said happened and I was in & out in the time that he said I would be. More

Burnsville is the best place to purchase and service your cars and trucks, I have recommended them to all my friends and family! cars and trucks, I have recommended them to all my friends and family! More

Terrible service. The service writer yanks my door open is hard as he could. He then hangs on my door. I am not even sure if they changed the oil. They did not swap t The service writer yanks my door open is hard as he could. He then hangs on my door. I am not even sure if they changed the oil. They did not swap tags to show the mileage. Also lied about the 1 quart of oil. I am sure if they bought one. What a joke. 2 hours I was there for a 930 appointment. I wish I got my money back. I am also going to send this to Toyota. More

The service department has always been excellent. They found the source of a persistent rattle in the exhaust system with a few well-placed rivets, rather than replacing a part which I had been wait They found the source of a persistent rattle in the exhaust system with a few well-placed rivets, rather than replacing a part which I had been waiting for for over four months. More

Staff was friendly and welcoming when arrived. Service was great and they keep you updated. Service was great and they keep you updated. More