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Burnsville Toyota

Burnsville, MN

4.5
1,501 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,501 Reviews of Burnsville Toyota

April 24, 2024

Staff was friendly and welcoming when arrived. Service was great and they keep you updated. More

by bao_xiong08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Apr 26, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 24, 2024

Great service - Tyler is a rock star! I’ve been coming to Burnsville Toyota for all my car maintenance since I bought my.Camry in 2021 and will never go anywhere else. More

by stephen.clark63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Apr 26, 2024 -

Burnsville Toyota responded

Stephen, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 23, 2024

This is my second Toyota from Burnsville Toyota. I loved the Tundra, hope the Tocoma is the same. Chaz Oatis was our salesperson and did a wonderful job of pointing out what I needed to know. Than More

by joyceschmidt586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis
Report | Print
Apr 25, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review, Joyce. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 22, 2024

Very friendly and HONEST staff. Waiting areas is exceptional. Would highly recommend to anyone who drives Toyota More

by THEGETTYSBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names.
Report | Print
Apr 24, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 21, 2024

Service was very pleasant, the technology (video proof) and ability to pay on the email was amazing More

by KTAHIR1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 21, 2024

Service has always been excellent,have been coming to Burnsville Toyota for years & that’s why I keep coming back. More

by BRIANANDERSON9511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

Brian, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

I was greeted with a smile as soon as I drove into the service isle. The service advisor, Cole, was very courteous and professional. The service that my vehicle needed was done on time, was not a penny mo More

by jimw-mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

Jim, Thank you for your review! I am glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

We’ve been customers of Burnsville Toyota since 2009 and have bought at least 5 vehicles there. We especially like the service department which has kept us coming back. They are thorough, competent, hones More

by TERRELARSEN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Christiansen
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

Hi, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

There was a mixup in the bill and it took a while for them to rectify the correct amount More

by SUSAN.LARKIN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the service person
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

Susan, thank you for sharing your experience with us. Here at Burnsville Toyota, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 20, 2024

Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera
Report | Print
Apr 23, 2024 -

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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