Burnsville Toyota

The last two times I had service, oil changes, we’re lacking in providing the simplest of details, this time, my passenger seat was lying flat and not returned to upright. No oil date sticker update o lacking in providing the simplest of details, this time, my passenger seat was lying flat and not returned to upright. No oil date sticker update on windshield, did not return my odometer screen to original screen. If I can’t trust you to do the simplest things how can I trust you to do the actual work I came in for? Was my oil plug and oil filter properly insatlaled? Very shabby, shabby work that is only getting worse. Will not be r3turning to Burnsville Toyota for needed maintenance and this is from a person who bought 4 new Toyota vehicles in the past 13 years. More

Super easy to schedule, work was done ahead of schedule, and everyone was very friendly. and everyone was very friendly. More

They are so honest and polite! There was no problem using the shuttle so I didn’t miss any work. There was no problem using the shuttle so I didn’t miss any work. More

Had some work done on my 2015 Highlander recently at Burnsville Toyota. The customer service was excellent! My advisor, Scott Messer handled everything very professionally and kept me well-informed thro Burnsville Toyota. The customer service was excellent! My advisor, Scott Messer handled everything very professionally and kept me well-informed throughout the whole process. More

I purchased my 2003 4Runner Sport from this dealership. It was a nice experience then and the after-sale service continues to be great! It was a nice experience then and the after-sale service continues to be great! More

Great communication and service. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. More

The rep that helped me was very nice! Younger guy but knowledgeable and he stapled his business card to the documents. Pleasant experience! Younger guy but knowledgeable and he stapled his business card to the documents. Pleasant experience! More

I worked with Chad and had questions about my newly acquired Venza. He provided me with information regarding the warranty and answered other questions that I had. He also checked to see if there were acquired Venza. He provided me with information regarding the warranty and answered other questions that I had. He also checked to see if there were any recalls on the vehicle, which there was, and he had it taken care of the same day as my oil change. Friendly and knowledgeable. Definitely look forward to servicing my vehicle here when things need to be taken care of. More

The service was fast and they explained to me what was done on the car. I was a little hesitant why they scheduled my next appointment so close and they didn't use my current milage but the one from my la done on the car. I was a little hesitant why they scheduled my next appointment so close and they didn't use my current milage but the one from my last service to schedule my next appointment. More

Very efficient and friendly. Enjoyable atmosphere. Comfortable setting and knowledgeable staff. Most don’t try to upsell you with unnecessary maintenance suggestions. Enjoyable atmosphere. Comfortable setting and knowledgeable staff. Most don’t try to upsell you with unnecessary maintenance suggestions. More