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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

March 29, 2024

They are so honest and polite! There was no problem using the shuttle so I didn’t miss any work. More

by PAIGESWARTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Apr 02, 2024 -

Burnsville Toyota responded

Paige, your willingness to share your positive experience makes us so grateful for the community we have. Without your support, we could not do what we do, and it means the world to us that we have that support! I look forward to seeing you again soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 29, 2024

Had some work done on my 2015 Highlander recently at Burnsville Toyota. The customer service was excellent! My advisor, Scott Messer handled everything very professionally and kept me well-informed thro More

by RCHOOD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Messer
Apr 02, 2024 -

Burnsville Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 29, 2024

I purchased my 2003 4Runner Sport from this dealership. It was a nice experience then and the after-sale service continues to be great! More

by clockard_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rednour
Apr 02, 2024 -

Burnsville Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 29, 2024

Great communication and service. Work was explained clearly. Friendly customer care. Will use Burnsville Toyota again. More

by LLSTORLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Apr 02, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 28, 2024

The rep that helped me was very nice! Younger guy but knowledgeable and he stapled his business card to the documents. Pleasant experience! More

by pahly23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name. Card is on paperwork.
Apr 01, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 28, 2024

I worked with Chad and had questions about my newly acquired Venza. He provided me with information regarding the warranty and answered other questions that I had. He also checked to see if there were More

by ANDERSONDAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 01, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Anderson, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 28, 2024

The service was fast and they explained to me what was done on the car. I was a little hesitant why they scheduled my next appointment so close and they didn't use my current milage but the one from my la More

by PACHIAYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 01, 2024 -

Burnsville Toyota responded

I would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your concern. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 27, 2024

Very efficient and friendly. Enjoyable atmosphere. Comfortable setting and knowledgeable staff. Most don’t try to upsell you with unnecessary maintenance suggestions. More

by TRAVIS.GRANT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 29, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Travis! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 27, 2024

Mario was good and knowledgeable on my Prius need and I am glad I didn't have to explain a lot in order to get my car done! thank you Mario! More

by PRAMIREZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Najera
Mar 29, 2024 -

Burnsville Toyota responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 27, 2024

Quickly fixed a bad oil filter that had been installed after our last oil change. No charge and offered our next oil change at no cost. Great customer service. More

by NORTHFIELDGUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Mar 29, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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