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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

March 20, 2024

The best, all explanations are clear. One on one attendance, best if you book prior. More

by Nyameme2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rednour
Mar 22, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 20, 2024

Hassle free experience! Explanation on service of clear and what we need to take care o in the future. More

by DAVEROLFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Sean Giere, Jason Colby
Mar 22, 2024 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us, Dave! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 19, 2024

The only reason I went back to the dealership was because they overtightened the oil filter and the place I could get a much cheaper oil change from wouldn't take it off for fear of causing damage. The guy a More

by JTATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the guy I dealt with. I was too upset.
Mar 21, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 19, 2024

Fast in and out. Clean waiting area. And to top it off, free M&M cookies More

by RPEDERSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Mar 21, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 17, 2024

Busy when I arrived, but service was friendly and efficient. The tech answered all my questions, and my car was ready a full hour ahead of promised time. More

by KEVINTOMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rednour, david
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback, Kevin! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 17, 2024

Neil knutson’s customer service is beyond 5 Star. A true pleasure to work with. More

by STREYNOSO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Mar 19, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction with Neil. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 17, 2024

I’m very pleased with the service level and that I bought the car without a hassle and excessive sales talk. The price and the terms were straightforward and satisfied both parties. I’m a returning customer More

by tolik724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Josh Fisher, Kevin Xiong, Matt Christiansen
Mar 19, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 17, 2024

They quickly ordered part for my car. And fixed it so quick and clean. It was great! More

by na
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 17, 2024

I always got Amazing service and warm welcome. ! I feel like my home ! Good to go there ! More

by Natikiya2018@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Harmon, Janeah Hanson, Josh Fisher, Manny Garcia, Oscar Bastian, Rick Kissner, Tyler Borgen, Joshua Langreck, Patty Coleman, Jeff Coleman
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Natikiya! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 17, 2024

Vehicle service is fine. Customer service sucks. I had to go to desk to check on vehicle that had work completed over 45 minutes ago. More

by TGHAEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Najera
Mar 19, 2024 -

Burnsville Toyota responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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