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Burnsville Toyota

Burnsville, MN

4.5
1,501 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,501 Reviews of Burnsville Toyota

March 21, 2024

It’s very good customer service and they call me and remind me to service my vehicle . Thank you:: More

by ENGIDALEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Mike Quam, Jason Colby
Mar 25, 2024 -

Burnsville Toyota responded

Thank you for putting your trust in Burnsville Toyota! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 20, 2024

My service advisor Connor Knutson was very helpful and gave great customer service. The service on my car was fast. More

by JETT.WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Mar 22, 2024 -

Burnsville Toyota responded

Jett, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Connor does for Burnsville Toyota and our customers. Hope to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 20, 2024

The best, all explanations are clear. One on one attendance, best if you book prior. More

by Nyameme2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rednour
Mar 22, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 20, 2024

Hassle free experience! Explanation on service of clear and what we need to take care o in the future. More

by DAVEROLFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen, Sean Giere, Jason Colby
Mar 22, 2024 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us, Dave! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 19, 2024

The only reason I went back to the dealership was because they overtightened the oil filter and the place I could get a much cheaper oil change from wouldn't take it off for fear of causing damage. The guy a More

by JTATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember the guy I dealt with. I was too upset.
Mar 21, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 19, 2024

Fast in and out. Clean waiting area. And to top it off, free M&M cookies More

by RPEDERSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak
Mar 21, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 17, 2024

Busy when I arrived, but service was friendly and efficient. The tech answered all my questions, and my car was ready a full hour ahead of promised time. More

by KEVINTOMINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rednour, david
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback, Kevin! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 17, 2024

Neil knutson’s customer service is beyond 5 Star. A true pleasure to work with. More

by STREYNOSO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Mar 19, 2024 -

Burnsville Toyota responded

Thanks for letting us know of your complete satisfaction with Neil. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 17, 2024

I’m very pleased with the service level and that I bought the car without a hassle and excessive sales talk. The price and the terms were straightforward and satisfied both parties. I’m a returning customer More

by tolik724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Josh Fisher, Kevin Xiong, Matt Christiansen
Mar 19, 2024 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 17, 2024

They quickly ordered part for my car. And fixed it so quick and clean. It was great! More

by na
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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