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Burnsville Toyota

Burnsville, MN

4.5
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

March 16, 2024

Neil was very courteous, patient, professional. He answered all my questions, and solved tech questions. Excellent service! More

by GREYNOLDSMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for taking the time to share your kind feedback about Neil. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 16, 2024

Great job showing listening to what we were looking for and not showing us vehicles which did not meet our wants. Patty did an excellent job of showing us the right vehicle. More

by kklaus085
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patty Coleman
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 16, 2024

David R very customer orientated with great communication skills; fast efficient service with hood coffe and cookies More

by BSING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David R
Mar 19, 2024 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 15, 2024

No sale rep was outside, I was actually shocked by that, yet maybe new guidelines. More

by cindy.lipinski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Mar 18, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience, Cindy! If you ever need anything in the future or have any questions, please don't hesitate to let us know. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 15, 2024

Neil, the tech that made the great video and the cashier did a great job through the whole process. More

by APB4MRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Mar 19, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 15, 2024

Do not go there for service. You’ll waste your money. You’ll be charge for hours at premium price and they’ll not fix your car for you. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Mar 19, 2024 -

Burnsville Toyota responded

I appreciate you taking the time to share your experience with our service department, Tommy. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 14, 2024

Cost is astronomical and they didn't start on my car for 45 min after my appointment time, at which time they came to ask for my keys. I was there for 4 hours More

by CARLY ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Stibal
Mar 15, 2024 -

Burnsville Toyota responded

Carly, I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

March 14, 2024

Excellent service they gave me and I would like to recommend to my family and friends is the best place to buy a car More

by FATOUDIBBACHAM1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Martinez, Patty Coleman
Mar 18, 2024 -

Burnsville Toyota responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

Jason was very clear in describing the vehicle and the process that we needed to purchase said vehicle More

by pepamasa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland, Mike Quam
Mar 15, 2024 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

March 13, 2024

The people at Burnsville Toyota have always been very friendly, kind, informative, and helpful. I have purchased 6 cars at this dealership and serviced all of my cars there since 2007. In fact, I would More

by MRSJOHANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leick, Rick Kissner, Bill Farmer, Dominic Martinez, Mark Stibal, Jason Colby
Mar 15, 2024 -

Burnsville Toyota responded

Congratulations on your recent purchase! At Burnsville Toyota, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact me if you need assistance with anything else! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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